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5 HOTEL DE Stars

Pan Pacific Suzhou

Check-in: 03:00 PMCheck-out: 12:00 PM
  • Free WiFi

  • Parking

  • 1 bottle of mineral water

  • Swimming pool

  • Desk

  • Minibar

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259 XIN SHI ROAD, 215007 Suzhou, Gusu

Location and distances

location target

259 XIN SHI ROAD, 215007 Suzhou, Gusu

Pan Pacific Suzhou, located in the ancient town full of scenic spots and historic sites, is seamlessly connected to national AAAA Panmen Scenic Spot.

WUXI80 km

Nearest station0 km

City center3 km

  • WUXI 50 mi.

  • Shanghai Hongqiao International Airport 56 mi.

  • Shanghai Pudong International Airport 93 mi.

  • Highway exit 1.2 mi.

  • 盘门站 0 mi.

  • 新市路站 0.31 mi.

  • Suzhou - Railway Station 3.1 mi.

  • Guan Qian Street City center1.9 mi.

  • Suzhou International Expo Center 4.4 mi.

The Hotel resembles chinese imperial design, traditional architecture, location in the city centre, the only 5 stsr hotel in Suzhon, lowrise 3 storey building. English, French , japanese spoken.

From Suzhou Railway Station, take subway Line 4 to Nanmen Station and walk 900 meters to the hotel. Or take a taxi, 6.3 km, 30 minutes to the hotel.

Hotel amenties and information

Hotel Description

From the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travelers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, indoor Golf, outdoor Tennis, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul.

Special features of the hotel

Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions.

Most popular facilities

  • Desk
  • Swimming pool
  • Minibar
  • Non-smoking room
  • Air conditioning
  • Room safe
  • Lift
  • Bathroom
  • Cable TV

Free for HOTEL DE guests

  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Free use of an internet terminal
  • Free garage in or directly by hotel
  • Free WiFi
  • Last partial renovation: 2022
  • Non-smoking hotel
  • Number of floors: 5
  • Number of double rooms: 153
  • 12 family rooms available
  • Number of junior suites: 58
  • Number of luxury rooms: 128
  • Number of apartments: 37
  • Swimming pool
  • Lift
  • City hotel
  • Business hotel
  • Art/Design hotel
  • Holiday hotel
  • Holiday resort
  • Spa clinic
  • Family-run hotel
  • Children-friendly hotel
  • Organized entertainment for guests
  • Centrally controlled air conditioning
  • Centrally controlled ventilation
  • In the old town
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Bathrobes
  • Telephone in the bathroom
  • Coffee machine/Tea-maker in 1 room
  • Kitchenette in 58 rooms
  • Microwave oven in 12 rooms
  • Special facilities for the disabled (visually impaired/deaf)
  • Conference facilities for up to 650 people
  • Conference rooms: 11
  • WiFi in all conference rooms
  • Desk
  • Audiovisual conference equipment
  • ISDN internet access in all conference rooms
  • DSL/Broadband internet access in all conference rooms
  • Executive/Business floor
  • Breakfast:
    06:30 AM - 10:00 AM
  • Hotel bar
  • Kosher food available
  • Vegetarian food available
  • Wholefood available
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin
  • Daily weather forecast in Mandarin
  • Mandarin log-in instructions for internet
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Free tea supplies in room
  • Free WiFi in entire hotel
  • Garden/Park
  • Garden terrace
  • Desk
  • Minibar
  • Air conditioning
  • Room safe
  • Cable TV
  • Full-length mirror
  • Plan of emergency exits
  • Seating area
  • Pets not allowed
  • Hotel-owned car park
  • Garage is a 3-minute walk away
  • Car park is a 3-minute walk away
  • Secure parking
  • Security patrolled car park
  • Cable TV
  • Satellite TV
  • TV remote control
  • Telephone by the bed
  • Telephone on the desk
  • TV with international news channel
  • Shuttle service to the airport: CN¥1,200.00
  • Shuttle service to the trade fair: CN¥500.00
  • Hotel safe
  • Safety deposit boxes at reception
  • Pets not allowed
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel stairways ventilated
  • Audible smoke alarms in guest rooms
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • Emergency exits for each floor
  • Building meets all current local/state/country building codes
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Room safe

Frequently asked questions about Pan Pacific Suzhou

Free WLAN in the room is available to all Pan Pacific Suzhou guests.
Guests of the Pan Pacific Suzhou can use the following parking options:
  • dotHotel-owned car park
  • dotGarage is a 3-minute walk away
  • dotCar park is a 3-minute walk away
  • dotSecure parking
  • dotSecurity patrolled car park
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 0 km away from the accommodation.
The nearest airport is 80 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Pan Pacific Suzhou:
  • dot1 bottle of mineral water
  • dotParking directly by the hotel
  • dotFree use of an internet terminal
  • dotFree garage in or directly by hotel
  • dotFree WiFi
The hotel does not have its own restaurant.
Pan Pacific Suzhou belongs to the barrier-free hotels in Suzhou.
The hotel rooms in Pan Pacific Suzhou are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
You can pay at the hotel with the following means of payment:
  • dotMastercard
  • dotJapan Credit Bureau
  • dotDiners Club
  • dotAmerican Express
  • dotVisa
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Spoken languages

  • English-speaking staff available at night on hand 24 hours a day
  • Mandarin speaking staff during the day

Payment options

  • Mastercard
  • Japan Credit Bureau
  • Diners Club
  • American Express
  • Visa