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fromUS$162 / night
5 HOTEL DE Stars

Pan Pacific Hanoi

Check-in: 02:00 PMCheck-out: 12:00 PM
fromUS$162 / night
  • Free WiFi

  • Parking

  • 1 bottle of mineral water

  • Free use of the sauna

  • Swimming pool

  • Restaurant

  • Cable TV

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1 Thanh Nien Road Ba Dinh District, 10000 Hanoi, Ba Dinh District

Location and distances

location target

1 Thanh Nien Road Ba Dinh District, 10000 Hanoi, Ba Dinh District

The hotel is situated within walking distance to the Old Quarter with Hoan Kiem Lake and in close vicinity to the International Convention Centre (1 km). At a distance of approx. 25 kilometres, Noi Bai International Airport is located.

Noi Bai International Airport (HAN)27 km

Nearest station5 km

City center3 km

  • Noi Bai International Airport (HAN) 17 mi.

  • Cat Bi International Airport (HPH) 59 mi.

  • HA NOI STATION 3.1 mi.

  • Hanoi Old Quarter City center1.9 mi.

Hotel: Special zig-zag architecture with twenty storeys high and with three glass elevators on side. Lounge with pnoramic view on twentieth floor, swimming pool with retractable roof for all seasons, rooms with magnificent views of the Westlake and Red River.

Hotel amenties and information

Hotel Description

At the hotel Pan Pacific Hanoi, an unforgettable stay is guaranteed. The rooms leave enough space to fully unfold and are characterised by elegant interiors. Each accommodation is fully equipped, including free Wi-Fi. In the classy restaurant, the attentive staff serves mainly Asian and international delights. Business travellers will appreciate the excellent meeting facilities. If you need some relaxation, take a dip into the swimming pool.

Most popular facilities

  • Cable TV
  • Desk
  • Non-smoking room
  • Swimming pool
  • Bathroom
  • Air conditioning
  • Hotel bar
  • Minibar
  • Room safe

Free for HOTEL DE guests

  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Free use of an internet terminal
  • Free garage in or directly by hotel
  • Free use of the sauna
  • Free WiFi
  • Domestic landline phone calls
  • Hotel built in: 1998
  • Last complete renovation: 2011
  • Last partial renovation: 2016
  • Number of floors: 20
  • Number of double rooms: 268
  • Number of apartments: 56
  • Swimming pool
  • Air conditioning
  • Lift
  • Restaurant
  • Hotel
  • City hotel
  • Business hotel
  • Trade fair/Conference hotel
  • Aparthotel
  • Children-friendly hotel
  • Hairdresser/Barber
  • Centrally controlled air conditioning
  • Reading room
  • Northern city center
  • Western city center
  • Close to a lake
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025, amount: 2
  • Easy access for wheelchairs
  • Conference facilities for up to 400 people
  • Conference rooms: 8
  • WiFi in all conference rooms
  • Business center
  • Desk
  • Audiovisual conference equipment
  • Adjoining conference center
  • DSL/Broadband internet access in all conference rooms
  • Executive/Business floor
  • Breakfast:
    06:00 AM - 10:00 AM
  • Restaurant(s): 2
    06:00 AM - 10:00 PM
    11:00 AM - 10:00 PM
  • Hotel bar
  • Open-air restaurant/Beer garden, etc.
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Selection of Chinese dishes in restaurant and room service
  • Local map and destination/city information in Mandarin
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Free tea supplies in room
  • Free WiFi in entire hotel
  • Non-smoking room
  • Cable TV
  • Desk
  • Air conditioning
  • Minibar
  • Room safe
  • Soundproof windows
  • Emergency information
  • Plan of emergency exits
  • Separate luggage storage
  • Pets not allowed
  • Fitness centre
  • Fitness room
  • Sauna
  • Indoor swimming pool:
    12:00 AM - 11:59 PM
  • Gym
  • Car park is directly by hotel
  • Hotel-owned car park
  • Secure parking
  • Security patrolled car park
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Express check-out
  • Classic concierge service
  • Reception (lobby)
  • Cable TV
  • Satellite TV
  • TV remote control
  • Telephone on the desk
  • Voicemail
  • TV with international news channel
  • Shuttle service to the airport: US$85.00
  • Laundry service
  • Shoe-polishing machine
  • Medical service
  • Sightseeing tours
  • Limousine service
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Pets not allowed
  • Door with spyhole in 324 rooms
  • Door with security lock in 324 rooms
  • Secure parking for bicycles/motorbikes
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire prevention laws
  • Audible smoke alarms in guest rooms
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Building meets all current local/state/country building codes
  • Guest room doors self-closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency backup generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel staff Red Cross certified in CPR
  • Room safe

Frequently asked questions about Pan Pacific Hanoi

Free WLAN in the room is available to all Pan Pacific Hanoi guests.
Guests of the Pan Pacific Hanoi can use the following parking options:
  • dotCar park is directly by hotel
  • dotHotel-owned car park
  • dotSecure parking
  • dotSecurity patrolled car park
  • dotSecure parking for bicycles/motorbikes
  • dotCoach parking space at hotel
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 02:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 5 km away from the accommodation.
The nearest airport is 27 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Pan Pacific Hanoi:
  • dot1 bottle of mineral water
  • dotParking directly by the hotel
  • dotFree use of an internet terminal
  • dotFree garage in or directly by hotel
  • dotFree use of the sauna
  • dotFree WiFi
  • dotDomestic landline phone calls
The hotel has its own restaurant.
Pan Pacific Hanoi belongs to the barrier-free hotels in Hanoi.
The hotel rooms in Pan Pacific Hanoi are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Pan Pacific Hanoi the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotVisa
  • dotMastercard
  • dotJapan Credit Bureau
  • dotDiners Club
  • dotAmerican Express
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

02:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • Visa
  • Mastercard
  • Japan Credit Bureau
  • Diners Club
  • American Express