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4 HOTEL DE Stars

The Pollux

Check-in: 03:00 PMCheck-out: 12:00 PM
  • Free WiFi

  • Free use of the sauna

  • 1 x green fee

  • Restaurant

  • Non-smoking room

  • Desk

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Bahnhofstrasse 28, 3920 Zermatt

Location and distances

location target

Bahnhofstrasse 28, 3920 Zermatt

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge. Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi. Distances are displayed to the nearest 0.1 mile and kilometer. Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi Zermatt Visitor Center - 0.2 km / 0.1 mi Zermatt - Furi - 0.3 km / 0.2 mi Furi Ski Area - 0.3 km / 0.2 mi Furi - Riffelberg - 0.3 km / 0.2 mi Matterhorn Museum - 0.3 km / 0.2 mi St. Mauritius Church - 0.3 km / 0.2 mi Mountaineers Cemetery - 0.4 km / 0.2 mi Zermatt–Sunnegga Funicular - 0.6 km / 0.3 mi Zermatt-Furi Gondola - 1 km / 0.6 mi Forest Fun Park - 1.2 km / 0.8 mi Sunnegga Ski Resort - 2.3 km / 1.4 mi Sunnegga Paradise - Blauherd Cable Car - 2.6 km / 1.6 mi Cervino - Sci Estivo - 2.7 km / 1.7 mi Riffelberg - Gifthittli - 2.7 km / 1.7 mi The nearest airports are: Sion (SIR) - 78.2 km / 48.6 mi Geneva International Airport (GVA) - 236.5 km / 146.9 mi The preferred airport for The Pollux is Geneva International Airport (GVA).

Aosta Airport (AOT)43.05 km

Nearest station0 km

  • Aosta Airport (AOT) 27 mi.

  • Malpensa International Airport (MXP) 55 mi.

  • Torino / Caselle International Airport (TRN) 57 mi.

  • Zermatt - Bahnhof 0 mi.

Zermatt is a car-free world resort. Private traffic is only permitted as far as Täsch (5 km before Zermatt), the road Täsch to Zermatt is closed to public transport. In Täsch you have the option to leave the car in a private car park and take a taxi to Zermatt or to park the car at the Matterhorn Terminal and to travel by shuttle train to Zermatt.

Zermatt can be reached by train from all major airports and cities. In Visp guests change to the Matterhorn Gotthard Bahn and travel directly to Zermatt.

Hotel amenties and information

Hotel Description

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks. Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Special features of the hotel

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. Nearby parking fee: CHF 20 per day (49213 ft away) Rollaway bed fee: CHF 45 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Most popular facilities

  • Non-smoking room
  • Desk
  • Room safe
  • Restaurant
  • Minibar
  • Lift
  • Cable TV
  • Bathroom
  • Hotel bar

Free for HOTEL DE guests

  • Free use of an internet terminal
  • Free use of the sauna
  • 1 x green fee
  • Personal shuttle service from next railway station
  • Personal shuttle service to next railway station
  • Free WiFi
  • Domestic landline phone calls
  • Hotel built in: 1978
  • Last partial renovation: 2018
  • Non-smoking hotel
  • Number of double rooms: 28
  • 5 family rooms available
  • Number of junior suites: 1
  • Number of luxury rooms: 4
  • Children's beds/cots: 4
  • Restaurant
  • Lift
  • Winter sports hotel
  • Hotel
  • Trade fair/Conference hotel
  • Holiday hotel
  • Spa hotel
  • Spa clinic
  • Family-run hotel
  • Hiking hotel
  • Winter sports hotel
  • Storeroom for skiing equipment
  • Hairdresser/Barber
  • TV room
  • Reading room
  • In the old town
  • Directly by the woods/forest
  • In the mountains
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Fridge in 35 rooms
  • Conference facilities for up to 50 people
  • Conference rooms: 1
  • Free WiFi in all conference rooms
  • Business center
  • Desk
  • DSL/Broadband internet access in all conference rooms
  • Breakfast:
    07:00 AM - 10:30 AM
  • Restaurant(s): 3
    09:00 AM - 11:59 PM
  • Hotel bar
  • Café/Bistro
  • Open-air restaurant/Beer garden, etc.
  • Vegetarian food available
  • Adaptor for Chinese/US plugs
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Free internet in room
  • Free WiFi in all rooms
  • Mobile phone reception
  • WiFi with internet access in lobby
  • Garden/Park
  • Garden terrace
  • Non-smoking room
  • Desk
  • Room safe
  • Minibar
  • Cable TV
  • Windows for opening
  • Plan of emergency exits
  • Seating area
  • Separate luggage storage
  • Pets not allowed
  • Fitness centre
  • Sauna: CHF 0.00
  • Turkish bath: CHF 0.00/hour
  • Gym
  • Classic concierge service
  • Reception (lobby)
  • Cable TV
  • Internet TV
  • Radio
  • TV with international news channel
  • DVD/Video rental
  • Shuttle service to the central station: CHF 0.00
  • Laundry service
  • Sightseeing tours
  • Hotel safe
  • Safety deposit boxes at reception
  • ATM
  • Baby monitor available
  • Pets not allowed
  • Fire alarm
  • Smoke detectors
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire prevention laws
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Emergency backup generators
  • Room safe

Frequently asked questions about The Pollux

Free WLAN in the room is available to all The Pollux guests.
Unfortunately there are no parking spaces available for guests of the The Pollux.
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 0 km away from the accommodation.
The nearest airport is 43.05 km from the hotel.
HOTEL DE customers receive the following benefits when they book the The Pollux:
  • dotFree use of an internet terminal
  • dotFree use of the sauna
  • dot1 x green fee
  • dotPersonal shuttle service from next railway station
  • dotPersonal shuttle service to next railway station
  • dotFree WiFi
  • dotDomestic landline phone calls
The hotel has its own restaurant.
The Pollux is unfortunately not barrier-free.
Unfortunately, the hotel rooms in the The Pollux do not have their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
You can pay at the hotel with the following means of payment:
  • dotJapan Credit Bureau
  • dotMastercard
  • dotAmerican Express
  • dotVisa
  • dotBilling to corporate account possible
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.

Hotel information

Service times

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Payment options

  • Japan Credit Bureau
  • Mastercard
  • American Express
  • Visa
  • Billing to corporate account possible