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5 HOTEL DE Stars

The Pacific Sutera

Check-in: 02:00 PMCheck-out: 12:00 PM
  • Free WiFi

  • Parking

  • Free use of the sauna

  • Swimming pool

  • Non-smoking room

  • Room safe

  • Minibar

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1 SUTERA HARBOUR BOULEVARD, 88100 Kota Kinabalu, Sabah

Location and distances

location target

1 SUTERA HARBOUR BOULEVARD, 88100 Kota Kinabalu, Sabah

With a stay at The Pacific Sutera Hotel in Kampung Sembulan Baru (Downtown Kota Kinabalu), you'll be minutes from Sutera Harbour and close to Sabah State Mosque. This 5-star hotel is within close proximity of Imago Shopping Mall and Plaza Wawasan.

Kota Kinabalu Int'l Airport7 km

Nearest stationInfinity km

City center2 km

  • Kota Kinabalu Int'l Airport 4.4 mi.

  • Kota Kinabalu City center1.2 mi.

Exiting from the Kota Kinabalu Int. airport/head towards city centre on Kepayan Highway/About 7 km straight ahead the Pan Sutera Hotel is situated on the left of the fully integrated Resort of Sutera Habour

Hotel amenties and information

Hotel Description

The luxurious 5-star property - The Pacific Sutera Hotel features 493 immaculately appointed rooms and suites with contemporary decor and dramatic views of either the sprawling golf course or of the sea and nearby tropical islands. The grand entrance and high-ceiling lobby lounge offer an uninterrupted - panoramic view of the ocean and is a popular meeting point for leisure and business travellers. The Pacific Club guests enjoy the magnificent views from the top floors where breakfast and cocktails are served in the exclusive Pacific Club Lounge.

Special features of the hotel

No pets and no service animals are allowed at this property. Fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: MYR 80.00 for adults and MYR 40.00 for children Extra bed fee: MYR 180 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property: A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax.

Most popular facilities

  • Non-smoking room
  • Room safe
  • Minibar
  • Bathroom
  • Air conditioning
  • Hotel bar
  • Lift
  • Desk
  • Swimming pool

Free for HOTEL DE guests

  • Parking directly by the hotel
  • Free use of the sauna
  • Free WiFi
  • Hotel built in: 1999
  • Last partial renovation: 2020
  • Number of floors: 12
  • Number of double rooms: 297
  • 12 family rooms available
  • Number of junior suites: 30
  • Iron and ironing board in 493 rooms
  • All-inclusive hotel
  • Lift
  • Swimming pool
  • Hotel Garni
  • City hotel
  • Business hotel
  • Trade fair/Conference hotel
  • Sport/Leisure hotel
  • Holiday hotel
  • Golf hotel
  • Hairdresser/Barber
  • Centrally controlled air conditioning
  • Southern city center
  • Peaceful surroundings
  • Lively surroundings
  • Make-up mirror
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Telephone in the bathroom
  • Coffee machine/Tea-maker in 493 rooms
  • Fridge in 31 rooms
  • Kitchenette in 31 rooms
  • Microwave oven in 31 rooms
  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Conference facilities for up to 1200 people
  • Conference rooms: 10
  • Business center
  • Desk
  • Audiovisual conference equipment
  • Executive/Business floor
  • Breakfast:
    06:00 AM - 10:00 AM
  • Hotel bar
  • Open-air restaurant/Beer garden, etc.
  • Halal food available
  • Vegetarian food available
  • Wholefood available
  • Selection of Chinese dishes in restaurant and room service
  • Adaptor for Chinese/US plugs
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Free tea supplies in room
  • Free WiFi in entire hotel
  • Sunbathing lawn
  • Non-smoking room
  • Room safe
  • Minibar
  • Air conditioning
  • Desk
  • Plan of emergency exits
  • Seating area
  • Pets not allowed
  • Sauna
  • Indoor swimming pool:
    08:00 AM - 10:00 PM
  • Car park is directly by hotel
  • Hotel-owned car park
  • Secure parking
  • Security patrolled car park
  • Coach parking space at hotel
  • Reception (lobby)
  • Satellite TV
  • TV remote control
  • Telephone by the bed
  • TV with international news channel
  • Shuttle service to the airport: MYR 45.00
  • Laundry service
  • Safety deposit boxes at reception
  • ATM
  • Pets not allowed
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Smoke detectors in all rooms
  • Guest room doors self-closing
  • Room safe

Frequently asked questions about The Pacific Sutera

Free WLAN in the room is available to all The Pacific Sutera guests.
Guests of the The Pacific Sutera can use the following parking options:
  • dotCar park is directly by hotel
  • dotHotel-owned car park
  • dotSecure parking
  • dotSecurity patrolled car park
  • dotCoach parking space at hotel
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 02:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The nearest airport is 7 km from the hotel.
HOTEL DE customers receive the following benefits when they book the The Pacific Sutera:
  • dotParking directly by the hotel
  • dotFree use of the sauna
  • dotFree WiFi
The hotel does not have its own restaurant.
The Pacific Sutera belongs to the barrier-free hotels in Kota Kinabalu.
The hotel rooms in The Pacific Sutera are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the The Pacific Sutera the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotDiners Club
  • dotVisa
  • dotAmerican Express
  • dotJapan Credit Bureau
  • dotMastercard
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

02:00 PM

Latest check-out

12:00 PM

Spoken languages

  • English-speaking staff
  • Mandarin speaking staff during the day

Payment options

  • Diners Club
  • Visa
  • American Express
  • Japan Credit Bureau
  • Mastercard