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4 HOTEL DE Stars

Grand Aiser Hotel

Check-in: 12:00 PMCheck-out: 12:00 PM

  • Parking

  • Personal daily newspaper for every room

  • Late check-out (until 3pm local time)

  • Swimming pool

  • Restaurant

  • Desk

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Pozharskogo, 1, 050000 Almaty

Location and distances

location target

Pozharskogo, 1, 050000 Almaty

The Grand Aiser Hotel is ideally located in the heart of Almaty, 300 metres from the Central Stadium. From here, modern shopping centres and popular restaurants, office buildings and banks, are easily reachable by public transport. Baikonur Metro station is 450 metres from the hotel.

Nearest airport16 km

Nearest station5 km

City center2 km

  • Airport 9.9 mi.

  • rail station 2 3.1 mi.

  • Almaty City center1.2 mi.

  • Атакент 1.8 mi.

  • Зеленный Базар 3.4 mi.

Hotel amenties and information

Hotel Description

Business and leisure travellers will spend a comfortable stay at this luxurious hotel. It not only features well-appointed accommodations in Western style, but also European and Kazakh cuisine in the Shagan Restaurant, a hookah bar, billiards, and spa. A banquet hall and several conference rooms are also part of the offer.

Special features of the hotel

The Hotel “Grand Aiser”, also offers a conference hall with modern facilities.You can enjoy a cup of excellent coffee in bar.Restaurant «Aiser» serves buffet breakfast & unique dishes of National&European cuisine.The restaurant is suitable for business banquets and presentations.You can also visit our SPA center with heated indoor pool and Hamam in Turkish style.

Most popular facilities

  • Desk
  • Swimming pool
  • Minibar
  • Non-smoking room
  • Restaurant
  • Room safe
  • Lift
  • Bathroom
  • WiFi

Free for HOTEL DE guests

  • Personal daily newspaper for every room
  • Late check-out (until 3pm local time)
  • Hotel built in: 2003
  • Last complete renovation: 2011
  • Last partial renovation: 2012
  • Number of floors: 14
  • Number of business rooms: 7
  • Number of double rooms: 70
  • Number of luxury rooms: 27
  • Number of apartments: 153
  • Swimming pool
  • Restaurant
  • Lift
  • Newspaper
  • Air conditioning
  • Hotel
  • City hotel
  • Business hotel
  • Trade fair/Conference hotel
  • Suite hotel
  • Centrally controlled air conditioning
  • Southern city center
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Bathrobes
  • Conference facilities for up to 120 people
  • Conference rooms: 3
  • Business center
  • Desk
  • Audiovisual conference equipment
  • Breakfast:
    07:00 AM - 10:00 AM
  • Restaurant(s): 1
  • Hotel bar
  • Halal food available
  • Vegetarian food available
  • Wholefood available
  • Free WiFi in entire hotel
  • Non-smoking room
  • Desk
  • Minibar
  • Air conditioning
  • Room safe
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Plan of emergency exits
  • Fitness room
  • Sauna
  • Whirlpool
  • Indoor swimming pool:
    09:00 AM - 12:00 AM
  • Car park is directly by hotel
  • Hotel-owned car park
  • Hotel-owned car park, fee per 24 hours: KZT 0.00
  • Secure parking
  • Classic concierge service
  • Reception (lobby)
  • Satellite TV
  • TV remote control
  • Telephone by the bed
  • TV with international news channel
  • Laundry service
  • Shoe-polishing machine
  • Hotel safe
  • Air conditioning in public areas
  • Door with spyhole in 153 rooms
  • Door with security chain in 153 rooms
  • Door with security lock in 153 rooms
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel stairways ventilated
  • Hotel complies with country/state/local fire prevention laws
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Guest room doors self-closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency backup generators
  • Room safe

Frequently asked questions about Grand Aiser Hotel

Free WLAN in the room is available to all Grand Aiser Hotel guests.
Guests of the Grand Aiser Hotel can use the following parking options:
  • dotCar park is directly by hotel
  • dotHotel-owned car park
  • dotHotel-owned car park, fee per 24 hours: KZT 0.00
  • dotSecure parking
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 12:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 5 km away from the accommodation.
The nearest airport is 16 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Grand Aiser Hotel:
  • dotPersonal daily newspaper for every room
  • dotLate check-out (until 3pm local time)
The hotel has its own restaurant.
Grand Aiser Hotel is unfortunately not barrier-free.
The hotel rooms in Grand Aiser Hotel are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Grand Aiser Hotel the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotMastercard
  • dotAmerican Express
  • dotVisa
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

12:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • Mastercard
  • American Express
  • Visa