Business traveler
For 3 days in a row, the staff did not make the room. They simply replaced the shampoo bottles. I had to call the reception for them to make the room on the subsequent days
5.6
Appealing
Based on 1 review
221 N COLUMBUS DRIVE, 60601 Chicago

221 N COLUMBUS DRIVE, 60601 Chicago
Business traveler
For 3 days in a row, the staff did not make the room. They simply replaced the shampoo bottles. I had to call the reception for them to make the room on the subsequent days
Radisson Hotel Group Americas has implemented the Radisson Hotels Americas Safety Protocol, a program of in-depth cleanliness and disinfection procedures, in partnership with SGS, the world's leading Health and Safety inspection company. The Radisson Hotels Americas Safety Protocol is an extension to the brand commitment which includes 20 steps and an additional 10-step protocol for Meetings and Events. These steps include hand sanitizing stations at all entrances, the use of Personal Protective Equipment-PPE, enhanced and recorded cleaning and disinfection frequency, reiteration of food safety standards and comprehensive staff training. For additional information please refer to www.radissonhotelsamericas.com/en-us/health-safety Situated near the confluence of Lake Michigan and the Chicago River in the Lakeshore East Development Award Winning Aqua Tower, Radisson Blu Aqua Hotel is surrounded by Chicago's biggest tourist attractions, including Millennium Park, Navy Pier and the fabulous shopping of Michigan Avenues Magnificent Mile. Connected to the Chicago Pedway system and surrounded by incredible views of Lake Michigan and the Chicago Skyline. Silver LEED certified. 2021 Tripadvisor Travelers' Choice Award winner.
The hotel has been inspected by an independent expert in hygiene, cleanliness and disinfection.
Earliest check-in
04:00 PM
Latest check-out
11:00 AM
This hotel measures and reports its environmental footprint - including carbon, water and waste through the HRS Green Stay assessment based on the Sustainable Hospitality Alliance's HCMI and HWMI methodologies. The grades below reflect the hotel’s performance per occupied room night, measured against Green Stay’s thresholds for its regions.
The Green Stay indicator reflects reported data from hotels; it is not an environmental certification.
Carbon dioxide
A
4.7 kg CO2 / night
Water
A
170 liter / night
Waste
A
Figures reflect data reported by the hotel for 2024.
Calculations include Scope 1, 2 and Partial Scope 3. They exclude upstream supply chain (Scope 3.2-3.14) and are not a full life cycle assessment (LCA). HRS performs plausibility and anomaly checks and does not independently verify or audit sustainability data provided by the hotels.
Sustainability Programs
LEED