Feedback
from€183 / night
4 HOTEL DE Stars

Arcotel Onyx

Check-in: 03:00 PMCheck-out: 12:00 PM
from€183 / night
  • Free WiFi

  • Parking

  • Room safe

  • Wheelchair-friendly

  • Hotel bar

  • Air conditioning

  • 92.2%of guests recommend this hotel

8.6

Very good

Based on 64 reviews

Reeperbahn 1 a, 20359 Hamburg, St. Pauli

Location and distances

location target

Reeperbahn 1 a, 20359 Hamburg, St. Pauli

Immerse yourself in the bustling atmosphere of Hamburg’s legendary street Reeperbahn and book your stay at the ARCOTEL Onyx.

Nearest airport9 km

Nearest station0 km

City center2 km

  • Airport 5.6 mi.

  • A255 - Abzweig Veddel - Anschluß Neue Elbbrücken 2.7 mi.

  • St. Pauli 0 mi.

  • Hamburg Hbf 1.9 mi.

  • Landungsbrücken 0.37 mi.

  • Messe Hamburg 0.75 mi.

  • CCH 1.1 mi.

  • Hamburg City center1.2 mi.

From the south-west: Head south on the A7. Take Exit 26 HH Stellingen onto the B4/B5 Kieler Strasse, which merges into Holstenstrasse. After 6.2km turn left onto Reeperbahn. After a further 950m turn right onto Zirkusweg. To your right, you will then see the entrance to the public underground car park which is connected to the hotel.

From the central railway station: Take the underground line U3 towards Schlump-Barmbek. After a travel time of about 9 minutes alight from the underground at the station of St. Pauli, which is located within a short walk from the hotel.

Ratings and reviews(4)

Filter reviews by:

92.2 % of guests recommend this hotel

Very good

8.6/10

Cleanliness of the hotel

8.9

Value for money

8.0

Ambience/Atmosphere in hotel

8.5

Willingness to assist

8.6

Friendliness of recpetion

8.8

Quality of breakfast

7.3

How comfortable the beds are

8.8

Restaurant quality

-

Wellness

-

Room facilities

8.6

Room size

9.0

Bathroom

8.3

8.6Very good

Posted on 02 Jun 2026

Anonymous- Business traveler

Gepflegtes Hotel in exponierter Lage, gerne wieder

7.6Good

Posted on 12 Feb 2026

Dirk L.- Business traveler

Zum wiederholten male hatte ich ein Zimmer wo das Internett nicht ging. Bzw. immer nach ca. 3 sec. wurde die W-LanVerbindung unterbrochen.

8.8Very good

Posted on 09 Nov 2025

Jörg S.- Private traveler

Sehr gepflegtes Hotel, stylisches Anbiente, sehr guteund ruhige Lage.

Hotel amenties and information

Hotel Description

Whether you are planning a business trip or a weekend with friends, this hotel is the ideal place to stay for any occasion.

Special features of the hotel

The whole building is equipped with WLAN internet access.

Most popular facilities

  • Room safe
  • Wheelchair-friendly
  • Hotel bar
  • Air conditioning
  • Bathroom
  • Non-smoking room
  • Lift
  • Cable TV
  • Desk

Free for HOTEL DE guests

  • Free use of an internet terminal
  • Free WiFi
  • Hotel built in: 2012
  • Non-smoking hotel
  • Number of floors: 7
  • Number of business rooms: 25
  • Number of double rooms: 215
  • 7 family rooms available
  • Number of junior suites: 7
  • Number of luxury rooms: 176
  • Hypoallergenic rooms: 2
  • Number of apartments: 2
  • Children's beds/cots: 7
  • Temperature controls in 215 rooms
  • Air conditioning
  • Lift
  • Hotel
  • City hotel
  • Business hotel
  • Art/Design hotel
  • Trade fair hotel
  • Children-friendly hotel
  • Centrally controlled air conditioning
  • In the old town
  • Lively surroundings
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Coffee machine/Tea-maker in 215 rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025, amount: 2
  • Marked disabled parking space
  • Easy access for wheelchairs
  • Business center
  • Desk
  • Breakfast:
    06:00 AM - 10:30 AM
  • Hotel bar
  • Café/Bistro
  • Free WiFi in entire hotel
  • Mobile phone reception
  • Non-smoking room
  • Temperature controls
  • Room safe
  • Air conditioning
  • Cable TV
  • Desk
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Emergency information
  • Plan of emergency exits
  • Seating area
  • Separate luggage storage
  • Car park is directly by hotel
  • Hotel-owned car park
  • Garage in the hotel, fee per 24 hours: €22.00
  • Secure parking
  • Marked disabled parking space
  • Secure parking for bicycles/motorbikes
  • Express check-out
  • Classic concierge service
  • Reception (lobby)
  • Cable TV
  • TV remote control
  • Radio
  • Telephone by the bed
  • Telephone on the desk
  • TV with international news channel
  • Large dogs permitted: €15.00/day
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Medical service
  • Hotel safe
  • Air conditioning in public areas
  • Door with spyhole in 215 rooms
  • Door with security lock in 215 rooms
  • Secure parking for bicycles/motorbikes
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Security guards
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire prevention laws
  • All guest rooms equipped with sprinklers
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Guest room doors self-closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)
  • Room safe

Frequently asked questions about Arcotel Onyx

Free WLAN in the room is available to all Arcotel Onyx guests.
Guests of the Arcotel Onyx can use the following parking options:
  • dotCar park is directly by hotel
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: €22.00
  • dotSecure parking
  • dotMarked disabled parking space
  • dotSecure parking for bicycles/motorbikes
Arcotel Onyx was rated 8.6 by 64 guests on average.
Willingness to assist, Friendliness of recpetion and Cleanliness of the hotel were rated particularly well.
92.2 % of guests recommend the Arcotel Onyx for their next stay.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 0 km away from the accommodation.
The nearest airport is 9 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Arcotel Onyx:
  • dotFree use of an internet terminal
  • dotFree WiFi
The hotel does not have its own restaurant.
Arcotel Onyx belongs to the barrier-free hotels in Hamburg.
The hotel rooms in Arcotel Onyx are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Arcotel Onyx the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotAmerican Express
  • dotVisa
  • dotMastercard
  • dotDebit card
  • dotDiners Club
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • American Express
  • Visa
  • Mastercard
  • Debit card
  • Diners Club