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5 HOTEL DE Stars

Shangri-La Hotel Surabaya

Check-in: 02:00 PMCheck-out: 12:00 PM

  • Free WiFi

  • Parking

  • Fruit bowl

  • 1 bottle of mineral water

  • Welcome drink

  • Swimming pool

  • Restaurant

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Jln. Mayjen Sungkono 120, 60189 Surabaya, Jawa Timur

Location and distances

location target

Jln. Mayjen Sungkono 120, 60189 Surabaya, Jawa Timur

Are you driving to Surabaya and seek a nice accommodation on the west side of the city? Then totally entrust yourself to the team at the Shangri-La Hotel Surabaya. It is a 20-minute drive from the hotel to the Juanda International Airport, and 5 km to the city centre where; for example, the Submarine Monument (Monkasel) and city hall await you.

Nearest airport13 km

Nearest station8 km

City center6 km

  • Airport 8.1 mi.

  • Central Station 5 mi.

  • Surabaya City center3.7 mi.

1.From the airport, head west, follow the signs for the Toll Freeway. 2.At the end of the freeway, you will reach the Darmo Satelit area. Continue on the main street to Jalan May. Jend. Sungkono, where Shangri-La Hotel, Surabaya, is located

Hotel amenties and information

Hotel Description

This city hotel is accommodated in a modern building. It's rooms are furnished in a pleasant and upscale style, with warm colours. Choose between a Japanese and a Mexican restaurant. The lounge serves terrific cocktails. Relax in the sauna or with a massage. Play tennis, and utilise the shuttle service.

Most popular facilities

  • Bathroom
  • Minibar
  • Hotel bar
  • Lift
  • Desk
  • Air conditioning
  • Swimming pool
  • Non-smoking room
  • Restaurant

Free for HOTEL DE guests

  • Fruit bowl
  • 1 bottle of mineral water
  • Parking directly by the hotel
  • Welcome drink
  • Use of sun lounger during your stay
  • Free use of the sauna
  • Free WiFi
  • Hotel built in: 1994
  • Last complete renovation: 2007
  • Number of floors: 17
  • Number of double rooms: 73
  • Lift
  • Air conditioning
  • Swimming pool
  • Restaurant
  • Hotel
  • Business hotel
  • Trade fair/Conference hotel
  • Children-friendly hotel
  • Meets ISO 14001 environmental management standard
  • Hairdresser/Barber
  • Centrally controlled ventilation
  • Western city center
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Telephone in the bathroom
  • Easy access for wheelchairs
  • Conference facilities for up to 2448 people
  • Conference rooms: 7
  • Business center
  • Desk
  • Audiovisual conference equipment
  • Executive/Business floor
  • Secretarial services
  • Restaurant(s): 7
  • Hotel bar
  • Café/Bistro
  • Free WiFi in entire hotel
  • Garden/Park
  • Sunbathing lawn
  • Garden terrace
  • Non-smoking room
  • Temperature controls
  • Minibar
  • Desk
  • Air conditioning
  • Soundproof windows
  • Full-length mirror
  • Emergency information
  • Plan of emergency exits
  • Seating area
  • Separate luggage storage
  • Pets not allowed
  • Fitness centre
  • Fitness room
  • Sauna
  • Whirlpool
  • Children's playground
  • Gym
  • Car park is directly by hotel
  • Hotel-owned car park
  • Express check-out
  • Classic concierge service
  • Reception (lobby)
  • Telephone by the bed
  • Telephone on the desk
  • TV with international news channel
  • Laundry service
  • Shoe-polishing service
  • Car rental
  • Limousine service
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Pets not allowed
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Security guards
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel stairways ventilated
  • Hotel complies with country/state/local fire prevention laws
  • Audible smoke alarms in guest rooms
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • Emergency exits for each floor
  • Building meets all current local/state/country building codes
  • Guest room doors self-closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency backup generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel staff Red Cross certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)

Frequently asked questions about Shangri-La Hotel Surabaya

Free WLAN in the room is available to all Shangri-La Hotel Surabaya guests.
Guests of the Shangri-La Hotel Surabaya can use the following parking options:
  • dotCar park is directly by hotel
  • dotHotel-owned car park
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 02:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 8 km away from the accommodation.
The nearest airport is 13 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Shangri-La Hotel Surabaya:
  • dotFruit bowl
  • dot1 bottle of mineral water
  • dotParking directly by the hotel
  • dotWelcome drink
  • dotUse of sun lounger during your stay
  • dotFree use of the sauna
  • dotFree WiFi
The hotel has its own restaurant.
Shangri-La Hotel Surabaya belongs to the barrier-free hotels in Surabaya.
The hotel rooms in Shangri-La Hotel Surabaya are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Shangri-La Hotel Surabaya the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotDiners Club
  • dotMastercard
  • dotAmerican Express
  • dotJapan Credit Bureau
  • dotVisa
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

02:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • Diners Club
  • Mastercard
  • American Express
  • Japan Credit Bureau
  • Visa