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5 HOTEL DE Stars

Banyan Tree Mayakoba

Check-in: 03:00 PMCheck-out: 12:00 PM
  • Free WiFi

  • Parking

  • Bike rental

  • Welcome drink

  • Swimming pool

  • Room safe

  • Hotel bar

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CARRETERA FEDERAL CHETUMAL PUE CHETUMAL-PUERTO JUAREZ KM.298, 77710 Quintana Roo

Location and distances

location target

CARRETERA FEDERAL CHETUMAL PUE CHETUMAL-PUERTO JUAREZ KM.298, 77710 Quintana Roo

This luxury beachfront hotel featuring Asian and Mayan-inspired decor is 12 km from the Riviera Art Gallery.

Nearest airport40 km

Nearest stationInfinity km

City center10 km

  • Airport 25 mi.

  • Playa del carmen City center6.2 mi.

Hotel amenties and information

Hotel Description

Sleek villas come with free Wi-Fi, flat-screens and iPod docks, plus private plunge pools and terrace/garden areas (some have spa treatment beds). Some add extra bedrooms. There's 24-hour room service.

Special features of the hotel

Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 116 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility.

Most popular facilities

  • Room safe
  • Hotel bar
  • Bathroom
  • Swimming pool
  • Non-smoking room
  • Lift
  • Air conditioning
  • Cable TV
  • Desk

Free for HOTEL DE guests

  • Parking directly by the hotel
  • Bike rental
  • Welcome drink
  • Free use of an internet terminal
  • Free WiFi
  • Hotel built in: 2009
  • Non-smoking hotel
  • Number of double rooms: 118
  • Beach hotel
  • Swimming pool
  • Lift
  • Hotel
  • Holiday resort
  • Spa hotel
  • Spa clinic
  • Beach hotel
  • Children-friendly hotel
  • Golf hotel
  • Gay and lesbian-friendly hotel
  • Centrally controlled air conditioning
  • Peaceful surroundings
  • Directly by the sea
  • Directly by the river
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Telephone in the bathroom
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025, amount: 1
  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Conference facilities for up to 150 people
  • Conference rooms: 4
  • Business center
  • Desk
  • Audiovisual conference equipment
  • DSL/Broadband internet access in all conference rooms
  • Hotel bar
  • Vegetarian food available
  • Free WiFi in entire hotel
  • Mobile phone reception
  • Non-smoking room
  • Room safe
  • Air conditioning
  • Cable TV
  • Desk
  • Minibar
  • Full-length mirror
  • Seating area
  • Sauna
  • Whirlpool
  • Children's playground
  • Hotel-owned car park
  • Express check-out
  • Reception (lobby)
  • Cable TV
  • TV remote control
  • CD Player
  • Telephone by the bed
  • Telephone on the desk
  • Voicemail
  • Shuttle service to the airport: US$370.00
  • Car rental
  • Sightseeing tours
  • ATM
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Security guards
  • Hotel complies with country/state/local fire prevention laws
  • Building meets all current local/state/country building codes
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff Red Cross certified in CPR
  • Room safe

Frequently asked questions about Banyan Tree Mayakoba

Free WLAN in the room is available to all Banyan Tree Mayakoba guests.
Guests of the Banyan Tree Mayakoba can use the following parking options:
  • dotHotel-owned car park
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The nearest airport is 40 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Banyan Tree Mayakoba:
  • dotParking directly by the hotel
  • dotBike rental
  • dotWelcome drink
  • dotFree use of an internet terminal
  • dotFree WiFi
The hotel does not have its own restaurant.
Banyan Tree Mayakoba belongs to the barrier-free hotels in Quintana Roo.
The hotel rooms in Banyan Tree Mayakoba are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
You can pay at the hotel with the following means of payment:
  • dotAmerican Express
  • dotVisa
  • dotMastercard
  • dotDiners Club
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.

Hotel information

Service times

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • American Express
  • Visa
  • Mastercard
  • Diners Club