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4 HOTEL DE Stars

Crowne Plaza CHESTER by IHG

Check-in: 03:00 PMCheck-out: 11:00 AM
  • Parking

  • 1 bottle of mineral water

  • Personal daily newspaper for every room

  • Free use of the sauna

  • Swimming pool

  • 82.9%of guests recommend this hotel

8.3

Very good

Based on 82 reviews

Trinity Street, CH1 2BD Cheshire West and Chester

Location and distances

location target

Trinity Street, CH1 2BD Cheshire West and Chester

A city centre hotel located in the heart of Chester. Crowne Plaza® Chester is the perfect setting for business, pleasure and leisure. The hotel has an entire floor of meeting rooms to accommodate up to 600 guests, with a dedicated Crowne Plaza Meetings Director on site, a Conference Café and food and drink options to match your requirements. Workout or book a beauty treatment in our leisure club, or wind down in the heated pool and sauna. Eat at Stables Bar and Grill Restaurant with views of the Welsh hills, then retire to the lounge for drinks in a relaxed atmosphere. There’s also an outdoor terrace for those who prefer to enjoy the fresh air. Chester is steeped in history and culture; it boasts the most complete city walls, the oldest racecourse and the largest Roman Amphitheatre in Britain. This unique city offers fantastic shopping and a vibrant café and bar scene. You are also just a short journey away from the world-renowned Chester Zoo and even more great shopping at the Cheshire Oaks designer outlet. Chester Station has direct trains to London, Manchester and Liverpool. Manchester and Liverpool John Lennon airports are both within a 40-minute drive. Secure parking is available for a small daily fee.

Manchester Airport (MAN)45.03 km

Nearest stationInfinity km

  • Manchester Airport (MAN) 28 mi.

  • Manchester International Airport 34 mi.

  • Gulliver's World Theme Park 25 mi.

- Leave the M6 at Junction 20 onto M56 - Leave the M56 at Junction 15 onto M53 - Leave M53 at Junction 12 onto the A56 (signposted ‘Chester’) - Pass over a railway bridge and through main traffic lights onto roundabout, taking the third exit. - next roundabout, taking the second exit for Wrexham. -At the second set of traffic lights, turn left into Princess St, then first right into Trinity St.

Ratings and reviews(35)

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82.9 % of guests recommend this hotel

Very good

8.3/10

Cleanliness of the hotel

8.2

Value for money

7.5

Ambience/Atmosphere in hotel

8.2

Willingness to assist

9.0

Friendliness of recpetion

9.1

Quality of breakfast

8.6

How comfortable the beds are

8.3

Restaurant quality

-

Wellness

-

Room facilities

7.8

Room size

8.8

Bathroom

7.6

7.4Good

Posted on 26 Mar 2026

Business traveler

Staff was friendly and helpful.

The hotel could use some maintenance, specially in small details (painting, for example). Also, doors are super heavy and loud when closed (you can hear when anyone gets into their room at any time). No extra plugs in the bathroom for hairdryer (example), just one for shaving machine (lower voltage).

6.2Appealing

Posted on 26 Mar 2026

WILLIAMS D.- Business traveler

Facilities i.e. restaurant; gym, parking & pool.

Unusually the omelette was poor this morning normally a highlight and also the false fire alarm at 4 am was not welcome!

8.9Very good

Posted on 26 Mar 2026

CARTER O.- Business traveler

Beds, gym, breakfast

Menu has been limited and seems to be getting very expensive, also plating charge of £7 for room service is ridiculous

Hotel amenties and information

Hotel Description

The hotel building resembles the old wood structures of the city’s protected houses, offering various well-equipped and comfortable hotel rooms. They are designed in cosy, muted colours and will guarantee a good night’s sleep. Look forward to visiting the restaurant and savouring a good meal for breakfast, lunch and dinner.

Special features of the hotel

The Crowne Plaza Chester is located within the ancient Roman city walls in the heart of the city of Chester. Within easy access of Chester Railway station, 1.1km with trains to London just 2 hours away, and 45 minutes from Manchester Airport and 35 minutes from John Lennon Liverpool Airport, and close to all major motorways, M56, M6.

Most popular facilities

  • Swimming pool
  • WiFi
  • Hotel bar
  • Parking

Free for HOTEL DE guests

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Free use of the sauna
  • Hotel built in: 1989
  • Swimming pool
  • Newspaper
  • Store/Mini supermarket
  • Marked disabled parking space
  • Conference rooms: 13
  • Business center
  • Hotel bar
  • WiFi with internet access in lobby
  • Fitness centre
  • Whirlpool
  • Gym
  • Car park is directly by hotel
  • Hotel-owned car park
  • Marked disabled parking space
  • Classic concierge service
  • Telephone on the desk
  • Voicemail
  • Laundry service
  • Car rental
  • Safety deposit boxes at reception
  • ATM

Frequently asked questions about Crowne Plaza CHESTER by IHG

Guests of the Crowne Plaza CHESTER by IHG can use the following parking options:
  • dotCar park is directly by hotel
  • dotHotel-owned car park
  • dotMarked disabled parking space
Crowne Plaza CHESTER by IHG was rated 8.3 by 82 guests on average.
Friendliness of recpetion, Room size and Willingness to assist were rated particularly well.
82.9 % of guests recommend the Crowne Plaza CHESTER by IHG for their next stay.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 11:00 AM clock.
The nearest airport is 45.03 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Crowne Plaza CHESTER by IHG:
  • dot1 bottle of mineral water
  • dotPersonal daily newspaper for every room
  • dotFree use of the sauna
The hotel does not have its own restaurant.
Crowne Plaza CHESTER by IHG belongs to the barrier-free hotels in Cheshire West and Chester.
Unfortunately, the hotel rooms in the Crowne Plaza CHESTER by IHG do not have their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
You can pay at the hotel with the following means of payment:
  • dotMastercard
  • dotVisa
  • dotAmerican Express
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Earliest check-in

03:00 PM

Latest check-out

11:00 AM

Payment options

  • Mastercard
  • Visa
  • American Express