Feedback
5 HOTEL DE Stars

Steigenberger Hotel Hamburg

Check-in: 03:00 PMCheck-out: 12:00 PM
  • Free WiFi

  • Parking

  • 1 bottle of mineral water

  • Restaurant

  • Air conditioning

  • Desk

  • 95.9%of guests recommend this hotel

9.4

Excellent

Based on 72 reviews

Heiligengeistbrücke 4, 20459 Hamburg, Neustadt

Location and distances

location target

Heiligengeistbrücke 4, 20459 Hamburg, Neustadt

Take a stroll through the nearby shopping arcades. The historical city hall, Speicherstadt and HafenCity can be easily reached within a few minutes.

Hamburg Airport (HAM)12 km

Nearest station0 km

City center1 km

  • Hamburg Airport (HAM) 7.5 mi.

  • Lübeck Blankensee Airport (LBC) 35 mi.

  • Bremen Airport (BRE) 60 mi.

  • A255 - Abzweig Veddel - Anschluß Neue Elbbrücken 2.1 mi.

  • Rödingsmarkt 0 mi.

  • Rödingsmarkt 0.06 mi.

  • Hamburg Hbf 0.62 mi.

  • Harbour 0.31 mi.

  • Hamburg City center0.62 mi.

  • CCH 1.2 mi.

From Hannover: BAB A7 then the A1 direction Lübeck, exit : Hamburg centre cross the Elb Bridge to Ost-West-Str. behind Rödingsmarkt turn right and the hotelis located on the left behind the Heilgengeist Bridge

You can reach the hotel from the stations Stadthausbrücke (S-Bahn, S1) and Rödingsmarkt (U-Bahn, U3). From airport: by high speed urban railway S1, direction `WEDEL´, get off the train at station Stadthausbrücke, from there it´s a 100 metres walk to the hotel.

Ratings and reviews(8)

Filter reviews by:

95.9 % of guests recommend this hotel

Excellent

9.4/10

Cleanliness of the hotel

9.6

Value for money

8.8

Ambience/Atmosphere in hotel

9.4

Willingness to assist

9.6

Friendliness of recpetion

9.6

Quality of breakfast

9.5

How comfortable the beds are

9.0

Restaurant quality

-

Wellness

-

Room facilities

9.4

Room size

9.6

Bathroom

9.4

6.4Appealing

Posted on 22 Jan 2026

VIRAPIN J.- Business traveler

Single Bed ... VERY BAD ODOR in the common areas. Breakfast to classic (but really good)

10.0Excellent

Posted on 19 Nov 2025

MOURLEAU N.- Business traveler

Everything

Nothing

10.0Excellent

Posted on 14 May 2025

Business traveler

The cleaness, the kindness of the staff and the very nice room, the location

Hotel amenties and information

Hotel Description

Steigenberger Hotel Hamburg is located in the heart of the city, impressing guests with its typical Hanseatic architecture and views of the Alsterfleet.

Special features of the hotel

In the heart of the Elbe metropolis lies the Steigenberger Hotel Hamburg, with its typical Hanseatic architecture and views of the Alsterfleet. Breakfast is served in our Restaurant am Fleet on the Fleet Floor. Our Stadthaus Restaurant & Bar is open Tuesday to Saturday from 15:00 to 00:30. The Kitchen serves hot meals from 17:00 - 22:30. On Sundays and Mondays only the Bar is open. Our fitness and sauna area is located on the 5th floor. Choose between a steam bath and a 90°C log sauna before relaxing in our relaxation room.

Most popular facilities

  • Desk
  • Lift
  • Air conditioning
  • Hotel bar
  • Restaurant
  • Non-smoking room
  • Room safe
  • Bathroom
  • Free WiFi

Free for HOTEL DE guests

  • 1 bottle of mineral water
  • Free WiFi
  • Hotel built in: 1992
  • Last complete renovation: 2022
  • Non-smoking hotel
  • Number of floors: 8
  • Number of double rooms: 220
  • Extra-long (over 2m) beds in 235 rooms
  • Number of junior suites: 8
  • Iron and ironing board in 235 rooms
  • Lift
  • Air conditioning
  • Restaurant
  • Hotel
  • City hotel
  • Business hotel
  • Trade fair hotel
  • Trade fair/Conference hotel
  • Children-friendly hotel
  • Meets ISO 14001 environmental management standard
  • Centrally controlled air conditioning
  • Centrally controlled ventilation
  • Southern city center
  • Directly by the river
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Coffee machine/Tea-maker in 235 rooms
  • Fridge in 235 rooms
  • Marked disabled parking space
  • Conference facilities for up to 250 people
  • Conference rooms: 10
  • Desk
  • Audiovisual conference equipment
  • Breakfast:
    07:00 AM - 11:00 AM
  • Restaurant(s): 2
    12:00 PM - 02:30 PM
    03:00 PM - 12:30 AM
  • Hotel bar
  • Open-air restaurant/Beer garden, etc.
  • Vegetarian food available
  • Free WiFi in entire hotel
  • Mobile phone reception
  • Non-smoking room
  • Air conditioning
  • Desk
  • Room safe
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Emergency information
  • Plan of emergency exits
  • Seating area
  • Separate luggage storage
  • Fitness room
  • Sauna
  • Turkish bath
  • Hotel-owned car park
  • Garage in the hotel, fee per 24 hours: €36.00
  • Garage in the hotel, hourly rate: €4.50
  • Secure parking
  • Parking for women at hotel
  • Marked disabled parking space
  • Express check-out
  • Classic concierge service
  • Reception (lobby)
  • Satellite TV
  • TV remote control
  • Radio
  • Telephone by the bed
  • Voicemail
  • TV with international news channel
  • Large dogs permitted: €25.00/day
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Car rental
  • Sightseeing tours
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Changing mat for babies
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire prevention laws
  • Audible smoke alarms in guest rooms
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Guest room doors self-closing
  • Parking area equipped with lights
  • Emergency backup generators
  • Hotel staff trained in first aid
  • Automated external defibrillator on site (AED)
  • Room safe

Frequently asked questions about Steigenberger Hotel Hamburg

Free WLAN in the room is available to all Steigenberger Hotel Hamburg guests.
Guests of the Steigenberger Hotel Hamburg can use the following parking options:
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: €36.00
  • dotGarage in the hotel, hourly rate: €4.50
  • dotSecure parking
  • dotParking for women at hotel
  • dotMarked disabled parking space
Steigenberger Hotel Hamburg was rated 9.4 by 72 guests on average.
Willingness to assist, Friendliness of recpetion and Room size were rated particularly well.
95.9 % of guests recommend the Steigenberger Hotel Hamburg for their next stay.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 0 km away from the accommodation.
The nearest airport is 12 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Steigenberger Hotel Hamburg:
  • dot1 bottle of mineral water
  • dotFree WiFi
The hotel has its own restaurant.
Steigenberger Hotel Hamburg belongs to the barrier-free hotels in Hamburg.
The hotel rooms in Steigenberger Hotel Hamburg are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Steigenberger Hotel Hamburg the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotDebit card
  • dotJapan Credit Bureau
  • dotAmerican Express
  • dotVisa
  • dotMastercard
  • dotDiners Club
  • dotBilling to corporate account possible
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • Debit card
  • Japan Credit Bureau
  • American Express
  • Visa
  • Mastercard
  • Diners Club
  • Billing to corporate account possible