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from€147 / night
4 HOTEL DE Stars

EA Crystal Palace

Check-in: 02:00 PMCheck-out: 12:00 PM
from€147 / night
Free WiFi
Parking
Pets allowed
Lift
Non-smoking room
Room safe

6.8

Appealing

Based on 2 reviews

Malá Stepánská 17, 120 00 Prague

Location and distances

location target

Malá Stepánská 17, 120 00 Prague

Hotel Crystal Palace is situated in the centre of Prague, near the Wenceslas Square where numerous streets and shops invite to a walk around. Furthermore, several restaurants can be found. The Charles Bridge, Prague Castle with St. Vitus cathedral and the picturesque alley Goldenes Gässchen are destinations worth visiting.

Ruzyně International Airport (PRG)7.5 mi.
Nearest station0.62 mi.
City center0.62 mi.

Ratings and reviews(1)

Filter reviews by:

Appealing

6.8/10

Cleanliness of the hotel

6.5

Value for money

6.0

Ambience/Atmosphere in hotel

6.5

Willingness to assist

6.0

Friendliness of recpetion

8.0

Quality of breakfast

9.0

How comfortable the beds are

7.0

Restaurant quality

-

Wellness

-

Room facilities

5.5

Room size

8.0

Bathroom

5.0

6.3Appealing

Posted on 09 Nov 2025

Johann J.- Mature couple

Hotel war sauber. Frühstück war sehr gut.

Wir waren 3 Nächte im Gebäude C. Mehrere Mängel im Badezimmer wurden am ersten Morgen schriftlich gemeldet. Wurden teilweise behoben. Nicht behoben wurden kaputte Spiegellampe (sauber schminken und rasieren nur schlecht möglich) oder schiefe lockere Badetuchablage (diese rutschten/fielen auf den Boden). Dann zweite Nacht nach Rückkehr von Opernbesuch Zimmer ohne Strom, Licht, Lüftung und Heizung (diese ist ohne Heizkörper elektrisch an Lüftung gekoppelt). Rezeption statt 0-24 Uhr nur 7-19 Uhr besetzt. Erste Notrufnummer war tot. Zweite Nachtnummer klappte dann. Reparatur erst um 7:40 Uhr. Zimmer/Nacht war finster und kalt. Kein Wort des Bedauerns oder der Entschuldigung trotz erneutem Hinweis am Morgen.

Hotel amenties and information

Hotel Description

The 4-star hotel Crystal Palace in Prague offers 66 rooms with bath/shower, WC, satellite TV, telephone, minibar, and air conditioning. Moreover, a conference room for up to 60 people is available. Guests may use the sauna and the underground car park for a little extra fee.

Special features of the hotel

City tax 0,60 EUR per person per night is not included in the rate, will be paid on arrival at the hotel.In case of payment by the credit card, the total amount will be charged according to the actual hotel exchange rate.

Most popular facilities

Lift
Pets allowed
Non-smoking room
Room safe
Air conditioning
Desk
Bathroom
Minibar
Free WiFi

Free for HOTEL DE guests

  • Free use of an internet terminal
  • Free WiFi

Frequently asked questions about EA Crystal Palace

Free WLAN in the room is available to all EA Crystal Palace guests.
Guests of the EA Crystal Palace can use the following parking options:
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: €26.00
  • dotMarked disabled parking space
  • dotParking with charging facility for electric cars
EA Crystal Palace was rated 6.8 by 2 guests on average.
Quality of breakfast, How comfortable the beds are and Room size were rated particularly well.
Check-in is possible from 02:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 1 km away from the accommodation.
The nearest airport is 12 km from the hotel.
HOTEL DE customers receive the following benefits when they book the EA Crystal Palace:
  • dotFree use of an internet terminal
  • dotFree WiFi
The hotel does not have its own restaurant.
EA Crystal Palace belongs to the barrier-free hotels in Prague.
The hotel rooms in EA Crystal Palace are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the EA Crystal Palace the reception times are as follows:
  • dotDuring the week: 01:00 PM - 07:00 PM
  • dotAt weekends: 01:00 PM - 07:00 PM
You can pay at the hotel with the following means of payment:
  • dotMastercard
  • dotVisa
  • dotAmerican Express
  • dotDiners Club
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.

Hotel information

Service times

Reception

01:00 PM - 07:00 PM

01:00 PM - 07:00 PM

Reception manned at weekends

01:00 PM - 07:00 PM

01:00 PM - 07:00 PM

Earliest check-in

02:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • Mastercard
  • Visa
  • American Express
  • Diners Club