Feedback
4 HOTEL DE Stars

JEN Hong Kong by Shangri-La

Check-in: 03:00 PMCheck-out: 12:00 PM
  • Free WiFi

  • Parking

  • 1 bottle of mineral water

  • Personal daily newspaper for every room

  • Swimming pool

  • Room safe

  • Cable TV

No rating yet

508 QUEENS ROAD WEST WESTERN DISTRICT, 000000 Hongkong, Central and Western

Location and distances

location target

508 QUEENS ROAD WEST WESTERN DISTRICT, 000000 Hongkong, Central and Western

Your hotel is located on the north-west coast of Hong Kong Island. The Western Wholesale Food Market, where you find fresh food and specialties, is within walking distance. Hong Kong's highest mountain, Victoria Peak, is about a 20-minute drive. Climb Peak Tower and take a ride with the funicular railway, Peak Tram.

Chek Lap Kok International Airport (HKG)23 km

Nearest station5 km

City center2 km

  • Chek Lap Kok International Airport (HKG) 14 mi.

  • Shenzhen Bao'an International Airport (SZX) 32 mi.

  • Zhuhai Airport (ZUH) 52 mi.

  • Hong Kong - Hung Hom Railway Station 3.1 mi.

  • Hong Kong City center1.2 mi.

  • Hong Kong Convention and Exhibition Centre 3.1 mi.

From Hong Kong International Airport, Highway to Tsing Yi, follow signs to Hong Kong Island, Connaught Road West, Western Street and Queens Road West, approx. 30 minutes drive.

Airport Connections There are several ways to reach Hotel Jen Hong Kong. Guests can choose between hotel limousine pick-up, airport express, taxi, bus and airport shuttle bus.

Hotel amenties and information

Hotel Description

You are offered high comfort in the modern rooms of Hotel Jen Hong Kong. A bright design and top-quality furniture create an inviting atmosphere. Let the hotel's offerings impress you: the fitness studio, the chic restaurant, and the outdoor pool with a view of the town all make you stay unforgettable.

Special features of the hotel

*** IMPORTANT NOTICE *** Dear Guests, Greetings from JEN Hong Kong by Shangri-la. In our continuous efforts to elevate our guest experience, we are commencing an enhancement project for some of our guest rooms starting mid-July 2025, and certain areas may be affected. The Club Lounge, rooftop pool, and fitness centre will be temporarily closed for approximately six months, starting mid-July 2025. We will do our best to ensure that disruptions are kept to a minimum. We offer a free cancellation and refund if you choose to cancel your reservation. Should you require further information or assistance, please contact our staff. Standard Room (HRS) = Superior Room (Hotel) Superior Room (HRS) = Deluxe Harbour View Room (Hotel) Business (HRS) = Club Harbour View Room (Hotel)

Most popular facilities

  • Room safe
  • Cable TV
  • Bathroom
  • Air conditioning
  • Hotel bar
  • Lift
  • Swimming pool
  • Free WiFi
  • Parking

Free for HOTEL DE guests

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Free WiFi
  • Number of business rooms: 172
  • Temperature controls in 283 rooms
  • Ceiling fan in 283 rooms
  • Ironing machine for pants in 283 rooms
  • Newspaper
  • Lift
  • Swimming pool
  • Hotel
  • City hotel
  • Boutique hotel
  • Trade fair/Conference hotel
  • Children-friendly hotel
  • Centrally controlled air conditioning
  • Centrally controlled ventilation
  • In the old town
  • Western city center
  • Make-up mirror
  • Bathroom with shower
  • Bathrobes
  • Coffee machine/Tea-maker in 283 rooms
  • Fridge in 283 rooms
  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Conference facilities for up to 60 people
  • Conference rooms: 1
  • Business center
  • Audiovisual conference equipment
  • DSL/Broadband internet access in all conference rooms
  • Executive/Business floor
  • Hotel bar
  • Café/Bistro
  • Halal food available
  • Vegetarian food available
  • Wholefood available
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin
  • Mandarin log-in instructions for internet
  • Chinese newspaper
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Free tea supplies in room
  • Free WiFi in entire hotel
  • Mobile phone reception
  • Room safe
  • Cable TV
  • Air conditioning
  • Full-length mirror
  • Pets not allowed
  • Hotel-owned car park
  • Reception (lobby)
  • Cable TV
  • Satellite TV
  • TV remote control
  • Telephone by the bed
  • Telephone on the desk
  • Voicemail
  • DVD player
  • TV with international news channel
  • Shoe-polishing service
  • Limousine service
  • Hotel safe
  • Safety deposit boxes at reception
  • Pets not allowed
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Room safe

Frequently asked questions about JEN Hong Kong by Shangri-La

Free WLAN in the room is available to all JEN Hong Kong by Shangri-La guests.
Guests of the JEN Hong Kong by Shangri-La can use the following parking options:
  • dotHotel-owned car park
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 5 km away from the accommodation.
The nearest airport is 23 km from the hotel.
HOTEL DE customers receive the following benefits when they book the JEN Hong Kong by Shangri-La:
  • dot1 bottle of mineral water
  • dotPersonal daily newspaper for every room
  • dotFree WiFi
The hotel does not have its own restaurant.
JEN Hong Kong by Shangri-La belongs to the barrier-free hotels in Hongkong.
The hotel rooms in JEN Hong Kong by Shangri-La are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
You can pay at the hotel with the following means of payment:
  • dotDiners Club
  • dotVisa
  • dotJapan Credit Bureau
  • dotAmerican Express
  • dotTravelers' checks
  • dotMastercard
  • dotBilling to corporate account possible
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Self Inspected Hotel

The hotel has undergone a self-inspection regarding its enhanced protective measures.

Hotel information

Service times

Earliest check-in

03:00 PM

Latest check-out

12:00 PM

Spoken languages

  • English-speaking staff
  • Mandarin speaking staff during the day

Payment options

  • Diners Club
  • Visa
  • Japan Credit Bureau
  • American Express
  • Travelers' checks
  • Mastercard
  • Billing to corporate account possible