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4 HOTEL DE Stars

Four Points Flex by Sheraton Madrid Atocha

Check-in: 03:00 PMCheck-out: 11:00 AM
  • Free WiFi

  • Parking

  • Pets allowed

  • Lift

  • Cable TV

  • Bathroom

  • 40%of guests recommend this hotel

5.8

Appealing

Based on 10 reviews

Calle del Mezquite 5B, 28045 Madrid, Community of Madrid

Location and distances

location target

Calle del Mezquite 5B, 28045 Madrid, Community of Madrid

Located in the Arganzuela district, Hostal Madrid Atocha is just minutes from Atocha train station, Méndez Álvaro bus station, and metro line 6. Guests have easy access to top attractions like the Reina Sofía Museum, Retiro Park, Plaza Mayor, Thyssen Museum, and Puerta del Sol. Its central location makes it perfect for both business and leisure travel, with museums, theaters, entertainment venues, and business areas nearby.

BAJARAS15 km

Nearest station0.2 km

City center2 km

  • BAJARAS 9.3 mi.

  • MENDEZ ALVARO 0.12 mi.

  • Plaza del Sol City center1.2 mi.

From M30, exit 11 to Calle Mendez Alvaro, direction city center. Then take on your left Calle Sabal, and first right to Calle Mezquite 5B, paying parking entrance.

FROM ATOCHA: down Mendez Álvaro, right onto Sabal, right onto Calle Mezquite 5B. FROM MENDEZ ALVARO: up Mendez Alvaro direction Atocha, left pavement, turn left onto Sabal, right onto Mezquite 5B

Ratings and reviews(2)

Filter reviews by:

40 % of guests recommend this hotel

Appealing

5.8/10

Cleanliness of the hotel

7.3

Value for money

6.2

Ambience/Atmosphere in hotel

4.6

Willingness to assist

6.1

Friendliness of recpetion

7.6

Quality of breakfast

1.0

How comfortable the beds are

5.1

Restaurant quality

-

Wellness

-

Room facilities

5.3

Room size

5.5

Bathroom

5.1

3.4Appealing

Posted on 22 Sep 2025

WOLF F.- Business traveler

My room had a bed, shower, toilet and basin. WLAN was good. For business travellers, I would recommend this hotel only, if no other option is available.

Next too a busy street, very noisy also from other rooms. The room was small, just one bed minimum equipment, no table, no stand for suitcase, no closet, no minibar.
No restaurant connected to hotel, no breakfast, some vending machines.

1.9Appealing

Posted on 13 Jun 2025

Business traveler

Nothing

The complete Hotel. It does not have the level of a hotel for a Business Trip

Hotel amenties and information

Hotel Description

Hostal Madrid Atocha is a modern 2-star hostel opened in 2022, with a sustainable focus and Green Key certification. It offers 230 rooms designed for comfort, featuring private bathrooms, flat-screen TV, free high-speed Wi-Fi, air conditioning or heating depending on the season, and daily cleaning service. Some rooms have balconies with city views. Beds include toppers for extra comfort. The property is smoke-free, soundproofed, and accessible. 24h reception with multilingual staff.

Special features of the hotel

We offer 24-hour reception, elevator, luggage storage (cost based on time and size), private parking (low cost), accessible rooms, and soundproofed spaces. Hairdryer and iron are available at reception free of charge for 2 hours. Baby cots are available for €10. No deposit is charged, but a credit card with expiry date is required at check-in. Smoke-free environment. We are committed to sustainability and hold the GREEN KEY certification. Each guest must present a valid physical EU ID or passport upon arrival, along with a credit card number as a guarantee. Guests under 18 must provide written authorization signed by a parent or legal guardian.

Most popular facilities

  • Lift
  • Cable TV
  • Bathroom
  • Desk
  • Air conditioning
  • Non-smoking room
  • Pets allowed
  • Free WiFi
  • Parking

Free for HOTEL DE guests

  • Free WiFi
  • Hotel built in: 2022
  • Non-smoking hotel
  • Number of floors: 8
  • Number of double rooms: 202
  • Extra-long (over 2m) beds in 230 rooms
  • 2 family rooms available
  • Temperature controls in 230 rooms
  • Lift
  • Air conditioning
  • Hut
  • City hotel
  • Centrally controlled air conditioning
  • Southern city center
  • Bathroom with shower
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025, amount: 9
  • Easy access for wheelchairs
  • Desk
  • Open-air restaurant/Beer garden, etc.
  • Free internet in room
  • WiFi with internet access in rooms
  • Mobile phone reception
  • Non-smoking room
  • Temperature controls
  • Cable TV
  • Desk
  • Air conditioning
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Plan of emergency exits
  • Pets allowed
  • Hotel-owned car park
  • Garage in the hotel, fee per 24 hours: €20.00
  • Hotel-owned car park, fee per 24 hours: €20.00
  • Express check-out
  • Reception (lobby)
  • Cable TV
  • TV remote control
  • Large dogs permitted: €10.00/day
  • Pets permitted: €10.00/day
  • Pets allowed
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Air conditioning in public areas
  • Door with security lock in 230 rooms
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel stairways ventilated
  • Hotel complies with country/state/local fire prevention laws
  • Audible smoke alarms in guest rooms
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Guest room doors self-closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency backup generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Frequently asked questions about Four Points Flex by Sheraton Madrid Atocha

Free WLAN in the room is available to all Four Points Flex by Sheraton Madrid Atocha guests.
Guests of the Four Points Flex by Sheraton Madrid Atocha can use the following parking options:
  • dotHotel-owned car park
  • dotGarage in the hotel, fee per 24 hours: €20.00
  • dotHotel-owned car park, fee per 24 hours: €20.00
Four Points Flex by Sheraton Madrid Atocha was rated 5.8 by 10 guests on average.
Friendliness of recpetion, Value for money and Bathroom were rated particularly well.
40 % of guests recommend the Four Points Flex by Sheraton Madrid Atocha for their next stay.
Check-in is possible from 03:00 PM at the earliest.
Check-out is possible at the latest by 11:00 AM clock.
The next station is 0.2 km away from the accommodation.
The nearest airport is 15 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Four Points Flex by Sheraton Madrid Atocha:
  • dotFree WiFi
The hotel does not have its own restaurant.
Four Points Flex by Sheraton Madrid Atocha belongs to the barrier-free hotels in Madrid.
The hotel rooms in Four Points Flex by Sheraton Madrid Atocha are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Four Points Flex by Sheraton Madrid Atocha the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotAmerican Express
  • dotMastercard
  • dotVisa
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

03:00 PM

Latest check-out

11:00 AM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • American Express
  • Mastercard
  • Visa