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4 HOTEL DE Stars

Sercotel Ayala

Check-in: 02:00 PMCheck-out: 12:00 PM
  • Free WiFi

  • Parking

  • Pets allowed

  • Cable TV

  • Desk

  • Air conditioning

  • Non-smoking room

7.4

Good

Based on 1 review

Canciller Ayala Kalea 3, 48008 Bilbao, Bizkaia

Location and distances

location target

Canciller Ayala Kalea 3, 48008 Bilbao, Bizkaia

Sercotel Ayala goza de una ubicación céntrica, a 5 minutos a pie de la estación de metro Abando y de la estación de tren de Bilbao. El Museo Guggenheim se encuentra a poco más de 1 km del hotel.

LOIU5 km

Nearest station0 km

  • LOIU 3.1 mi.

  • ZABALBURU 0.62 mi.

  • ABANDO 0 mi.

  • ABANDO 0.12 mi.

  • Trade fair 0 mi.

  • BEC 3.7 mi.

  • SANTURCE 12 mi.

From the airport line A32247. Arrives to the centre, get off the bus at Gran Vía stop. 10 minutes walking to the hotel

Hotel amenties and information

Hotel Description

Sercotel Ayala presenta una decoración de estilo contemporáneo. Todas las habitaciones son modernas y cuentan con aire acondicionado, calefacción, TV vía satélite, minibar, caja fuerte y escritorio.

Special features of the hotel

Our four-star hotel in Bilbao is a modern-style establishment located in the centre of the town. Also, stay with your pet in our charming hotel in Bilbao. We have a pet pack (see conditions) to make your dog or cat feel at home too. Check availability with the hotel. In addition, the Sercotel Ayala is an accessible hotel that has common areas equipped for wheelchairs and adapted rooms for disabled people.

Most popular facilities

  • Cable TV
  • Desk
  • Non-smoking room
  • Bathroom
  • Air conditioning
  • Pets allowed
  • Minibar
  • Hotel bar
  • Room safe

Free for HOTEL DE guests

  • Free WiFi
  • Hotel built in: 2020
  • Number of double rooms: 54
  • Number of junior suites: 1
  • Temperature controls in 61 rooms
  • Air conditioning
  • Lift
  • Hotel
  • City hotel
  • Business hotel
  • Boutique hotel
  • Centrally controlled air conditioning
  • Eastern city center
  • Peaceful surroundings
  • Directly by the sea
  • In the mountains
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Coffee machine/Tea-maker in 6 rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025, amount: 2
  • Special facilities for the disabled (visually impaired/deaf)
  • Wheelchair users can check door widths at reception
  • Easy access for wheelchairs
  • Conference facilities for up to 24 people
  • Conference rooms: 1
  • Free WiFi in all conference rooms
  • Desk
  • ISDN internet access in all conference rooms
  • DSL/Broadband internet access in all conference rooms
  • Breakfast:
    07:00 AM - 10:30 AM
  • Breakfast for early risers:
    05:00 AM - 07:00 AM
  • Hotel bar
  • Café/Bistro
  • Free WiFi in entire hotel
  • Mobile phone reception
  • Non-smoking room
  • Temperature controls
  • Cable TV
  • Desk
  • Air conditioning
  • Minibar
  • Room safe
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Emergency information
  • Plan of emergency exits
  • Seating area
  • Separate luggage storage
  • Pets allowed
  • Car park is directly by hotel
  • Hotel-owned car park
  • Hotel-owned car park, fee per 24 hours: €25.00
  • Car park is a 5-minute walk away
  • Secure parking
  • Security patrolled car park
  • Express check-out
  • Reception (lobby)
  • Cable TV
  • Satellite TV
  • TV remote control
  • Radio
  • Telephone by the bed
  • Telephone on the desk
  • TV with international news channel
  • Pets permitted: €20.00/day
  • Pets allowed
  • Laundry service
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel stairways ventilated
  • Hotel complies with country/state/local fire prevention laws
  • Visual alarms for the deaf/hard of hearing in guest rooms
  • Visual alarms for the deaf/hard of hearing in hallways
  • Audible smoke alarms in guest rooms
  • Audible smoke alarm in hallways
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local/state/country building codes
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Room safe

Frequently asked questions about Sercotel Ayala

Free WLAN in the room is available to all Sercotel Ayala guests.
Guests of the Sercotel Ayala can use the following parking options:
  • dotCar park is directly by hotel
  • dotHotel-owned car park
  • dotHotel-owned car park, fee per 24 hours: €25.00
  • dotCar park is a 5-minute walk away
  • dotSecure parking
  • dotSecurity patrolled car park
Sercotel Ayala was rated 7.4 by 1 guests on average.
Cleanliness of the hotel, Value for money and Ambience/Atmosphere in hotel were rated particularly well.
100 % of guests recommend the Sercotel Ayala for their next stay.
Check-in is possible from 02:00 PM at the earliest.
Check-out is possible at the latest by 12:00 PM clock.
The next station is 0 km away from the accommodation.
The nearest airport is 5 km from the hotel.
HOTEL DE customers receive the following benefits when they book the Sercotel Ayala:
  • dotFree WiFi
The hotel does not have its own restaurant.
Sercotel Ayala belongs to the barrier-free hotels in Bilbao.
The hotel rooms in Sercotel Ayala are equipped with their own air conditioning.
Unfortunately, you cannot cancel this hotel free of charge.
At the Sercotel Ayala the reception times are as follows:
  • dotDuring the week: occupied 24 hours a day
  • dotAt weekends: occupied 24 hours a day
You can pay at the hotel with the following means of payment:
  • dotVisa
  • dotMastercard
  • dotDiners Club
  • dotAmerican Express
  • dotBilling to corporate account possible
With your myHOTEL DE account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel.
clean and safe

Clean & Safe Protocol

Expert Inspected Hotel

The hotel has been inspected by an independent expert in hygiene, cleanliness and disinfection.

Hotel information

Service times

Reception

occupied 24 hours a day

Reception manned at weekends

occupied 24 hours a day

Earliest check-in

02:00 PM

Latest check-out

12:00 PM

Spoken languages

  • Multilingual staff on hand 24 hours a day

Payment options

  • Visa
  • Mastercard
  • Diners Club
  • American Express
  • Billing to corporate account possible