In the name of our whole team, we welcome you happily to the Hotel Santa Cruz Cartagena. WiFi can be found in the hotel's public areas. Make yourself at home Within the hotel a lobby is included. The terrace in the garden is definitely a sight to see. A laundry service is available. Where you will stay Ask our competent hotel staff about the temperature control via AC that is included in every room. While staying at our hotel, our visitors are supplied with a cable television set located in every single room. Our hotel's visitors enjoy the safety deposit box that can be found in all our rooms. Each guest enjoys having rooms with a convenient landline. Your hotel suite's bathroom features a shower and a blow-dryer for drying your hair afterwards.
Know Before You Go: If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Set meals are served in guestrooms only (no menus or public dining). Fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: COP 60000 per vehicle Late check-out fee: COP 90000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes: You'll be asked to pay the following charges at the property: A 19 percent city/local tax will be charged The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. The charges below are included in your overall room price: Resort fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.