Heide Hotel Reinstorf - 3 HOTEL INFO stars

This is what awaits you:

  • Parking directly by the hotel

Hotel description Heide Hotel Reinstorf

We invite you to discover HELNAN HOTEL REINSTORF boasting a fantastically peaceful location in an idyllic village at the outskirts of Lüneburg, at the attractive Hamburg area visited by many tourists. The hotel complex comprises the extensively renovated farm house, a festival barn and the spacious, new buildings and is surrounded by lovingly tended external facilities.

Choose HELNAN HOTEL REINSTORF for your stay for a weekend or a whole week- we will turn your holiday in a relaxing and luxurious experience. All our rooms have been individually and stylishly furnished with a lot of love for the detail. Original ancient rural furniture combines with modern country house style and produces an irresistible unison giving each room a personal charm.

HELNAN HOTEL REINSTORF is the perfect place to hold your events and celebrations. We have the suitable rooms for all your occasions. They can seat 80 or 160 persons. Our friendly and professional team assist you with the organisation of your event from the beginning to the end.

Reception hours: On business days: from 7:00 AM to 11:30 PMOn the weekend: from 7:00 AM to 11:30 PM

Hotel data

Hotel built in 1991, Last complete renovation 2000, Last partial renovation 2018, Number of floors 2, Total number of rooms 81, Number of single rooms 4, Number of double rooms 63, of which have 2 separate beds 30, of which have a double bed 40, of which are suitable as three-bed rooms 9, Rooms with connecting door 2, Number of junior suites 14, Hotel open all year round, Reception manned at weekends from 07:00, to 22:00, Reception manned from 07:00, to 22:00, Earliest check-in 15:00, Latest check-out 11:00, English-speaking staff available during the day, Hotel, Business hotel, Trade fair/conference hotel, Country hotel, Sport/leisure hotel, Holiday hotel, Health and beauty hotel, Certified Spa Hotel, child-friendly hotel, Cycling/biker hotel, Hiking hotel, No-smoking hotel, No-smoking room 87, Children's beds/cots 1, Extra-long (over 2m) beds in 2 rooms

AddressShow map

Alte Schulstr. 6, 21400 Reinstorf, Germany


  • Station (Lüneburg) 12.0 km
  • City centre (Reinstorf) 0.06 km
  • Airport (Hamburg Airport (HAM)) 58.73 km
  • Highway (A250 - Lüneburg-Nord) 12.46 km

Service times

Reception open:

7:00 AM to 10:00 PM

Reception manned at weekends:

7:00 AM to 10:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 0 EUR
  • Car park is directly by hotel
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 17:00.00 until 22:00.00
  • Hotel bar
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Indoor pool open from 07:00.00 until 22:00.00
  • Sauna Fee 0,00 EUR
  • Turkish bath Hourly rate 0,00 EUR
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • WLAN operator German Hotspot
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Hotel staff trained in first aid

Room facilities

  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted Fee per day 10 EUR
  • Pets permitted Fee per day 10 EUR
  • Hotel safe
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • Parking directly by the hotel
  • Towels changed every 1 day(s)
  • Beddings changed every 5 day(s)
  • Room service from 07:00.00 until 22:00.00
  • Babysitter Hourly rate 10,00 EUR

Hotel location

Alte Schulstr. 6, 21400 Reinstorf -

Evaluations of Heide Hotel Reinstorf

Overall 105 ratings, including comments: 61 ratings
7.5 / 10
Average rating of all hotel guests
6.8 / 10
March 2017

freundliches personal.

kostenpflichtiges w-lan 2017

Solo traveller
5.3 / 10
August 2015

Zimmer ok, Frühstück einfach, aber auch ok.

Bei hoher Belegung (Ferienzeit) ist das Restaurant nicht in der Lage, zufriedenstellend zu arbeiten. Es gibt wie in schlimmsten Malle-Hotels feste Essenseiten. Aber immer nur 1 Stunde, danach ist die nächste Gruppe dran. Der Essensraum hat dabei das Ambiente eines Bahnhofs. Vor allem die Servierkräfte rennen hektisch unher, denn sie müssen das Standard 3-Gänge-Menü incl. Getränken innerhalb 1 Stunde incl. Abkassieren hinkommen. Abräumen und Neueindecken inclusive. Wenn Sie jetzt glauben, Sie bestellen nur einen Gang, z.B. ein einfaches Schnitzel, das würde schon gehen in der Zeit, haben Sie sich getäuscht. Dieser Auftrag wird nämlich gar nicht ausgeführt. Über eine Stunde für nichts gewartet. Danach sollte es immer noch einige Zeit dauern, das wollte ich mir nicht mehr antun.

Private Solo traveller
8.0 / 10
August 2010

It is very bad for the hotel does not have the facility to restaurant to have dinner without have bought in advance. we had to go somewhere else to have dinner for 3 evenings. Even the first day at arrivial they could not help.

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