Hotel Mercure Graz City - 4 HOTEL INFO stars

This is what awaits you:

  • Free use of the sauna
  • WLAN in room

Hotel description Hotel Mercure Graz City

We would like to gladly welcome you to the Hotel Mercure Graz City. The Mercure by Accor family proudly welcomes you to the Hotel Mercure Graz City! Our homey hotel is easy to reach on foot from the station, just0,8 km. Our hotel has lots of parking spaces available. Located at our hotel are car parking spots for the benefit of our guests. You can use the hotel sauna for free. The public rooms in the hotel all offer WiFi. Make yourself at home Our competent reception staff will be pleased to place your valuables in our hotel safety deposit box. Hotel guests may find it convenient to use the lift to the upper floors. Our impressive lobby will start your trip off right. Enjoy your delectable evening meal in the full-service dining room , and sample the delights of the pleasant bar in good company. Where you will stay One of our hotel features is an air conditioner that can be found in each room. In all hotel rooms we have included a TV (cable). Enjoy the satellite TV set available in each and every room. Every bathroom has a bathtub for your convenience. A hand-held blow-dryer as well as a house coat are available in all of our hotel rooms. Before or after a long day of sightseeing or business meetings, make sure you give your skin the treatment it deserves. Relax and unwind at the hotel's soothing sauna facilities. Bathrobes provided. Starting on the 1st of February 2016, all our rooms are non-smoking rooms. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2005, Number of floors 5, Total number of rooms 143, Rooms with connecting door 2, Number of suites (separate rooms) 11, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, Hotel, Trade fair/conference hotel, No-smoking room 143

AddressShow map

Lendplatz 36- 37, 8020 Graz, Austria

Distances

  • Station (Graz - Hauptbahnhof) 0.8 km
  • City centre (Hauptplatz Graz) 0.9 km
  • Airport (Graz Airport (GRZ)) 9.39 km
  • Highway (A9 GRAZ NORD) 3.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Restaurant(s) 0
  • Hotel bar
  • Sauna
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Fitness centre
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Cable TV
  • Satellite TV
  • Room safe
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Hotel safe
  • Safety deposit boxes at reception
  • Washing machine for guests
  • Express check-out
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Free use of the sauna
  • WLAN in room

Hotel location

Lendplatz 36- 37, 8020 Graz -

Evaluations of Hotel Mercure Graz City

Overall 529 ratings, including comments: 213 ratings
8 / 10
Average rating of all hotel guests
94% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.5 / 10
November 2017

clean

Corporate customers
6.4 / 10
March 2017

beverages are free of charge in privilege room.

1) fitness room opening hour - open late & close early. 2) fitness room cleanness - always no new towel. 3) laundry bag and laundry request sheet not prepared in the room. 2) & 3) are getting worse than before. 4) safety box in the room does not work properly.

Corporate customers
7.8 / 10
November 2016

Good location

Corporate customers
8.5 / 10
August 2016

Breakfast

No

Corporate customers
8.0 / 10
July 2016

Cost performance

Missing scuff (for room walking)

Corporate customers
8.7 / 10
July 2016

Accessibility

:)

Corporate customers
8.0 / 10
June 2016

- Public viewing for hotel guests at lobby! Nicely decorated // very attractive and nicely done // large viewing display. Even though I'm not football fan, this shows hotel's creativity and cares. - Very helpful staff! - Trash can always come back to same default position // shows standard procedure - Towels always folded neatly - I like the work station and wall charge // sufficient for small work when needed - Aircon // esp. during summer!

- Shampoo/Gel wasn't refill // difficult to squeeze with only 2/10 remaining - Laundry condition seems to change and pricing unclear for non-iron // forms seem the same from 3 years ago of my stay, but I can't find info - Laundry bag wasn't refill after laundry submission // from my last stay it was immediately fill - Inside refrigerator is tainted // not so clean - Air conditioner is not cold - No Nutella at Breakfast bar :(

Anonymous
7.7 / 10
March 2016

Good

Corporate customers
8.3 / 10
March 2016

Room size very comfortable (not too much, not too less) also with equipped with kettle and refrigerator useful.

Corporate customers
2.7 / 10
January 2016

nothing much

4-star rating is highly overrated. there is not even a carpet on the floor! I stayed for 5 nights, and bathroom amenities were not even replaced once. Bed is soft, way too soft, my ribs are still in pain.

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