Hotel Elba Madrid Alcalá - 4 HOTEL INFO stars

This is what awaits you:

  • Personal shuttle service from airport
  • Personal shuttle service to airport
  • WLAN in room

Hotel description Elba Madrid Alcalá


Hotel Holiday Inn Madrid Calle - Alcala is a modern four-star hotel built and inaugurated in 2003 and refurnished on 2013.

Guests can choose from 261 comfortable and fully-equipped rooms, 8 of which are luxurious suites and 4 of which are adapted to the needs of guests with disabilities. Room amenities include a complete bathroom with a shower and a bath tub, a safe and interactive TV. It is possible to use internet in our public areas. We furthermore provide room service from 08:00 a.m. to 11:00 p.m.

The El Tostado restaurant opens for lunch and dinner. Indulge in traditional Spanish cuisine and light dishes.

Guests are able to relax in the heated indoor pool and in the gym equipped with a lot of exercise machines. The hotel’s location is perfect for business travellers as well as for tourists who want to explore Madrid. Madrid Airport and the IFEMA trade fair grounds can be reached within a few minutes, whereas the city centre can be accessed in 15 minutes by public transport. The Cuidad Lineal underground station is within 400 m distance from the hotel. The neighbourhood is filled with shops, cafés and restaurants.

Up to 2 children under the age of 18 stay for free when sharing their parents' room. Children under the age of 13 are offered breakfast and meals from the children's menu free of charge when eating together with their family.

Hotel data

Hotel built in 2003, Number of floors 5, Total number of rooms 261, Number of single rooms 71, Number of double rooms 190, Number of suites (separate rooms) 8, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, Airport hotel, Family hotel, No-smoking hotel, No-smoking room 234

AddressShow map

Calle ALCALA 476, 28027 Madrid, Spain


  • Station (Madrid - Chamartín Railway Station) 5.61 km
  • City centre (Madrid) 6.55 km
  • Airport (Madrid Barajas International Airport (MAD)) 8.16 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Marked disabled parking space
  • Restaurant(s) 1
  • Hotel bar
  • Garden/park
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0 EUR Fee per day 0 EUR
  • Mobile phone reception
  • Fitness centre

Room facilities

  • WLAN with Internet access in rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Cable TV
  • Pay-TV
  • Desk
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Centrally controlled air conditioning
  • Temperature controls
  • Hairdryer
  • Bathroom with bathtub
  • DSL/broadband Internet access

In-house services

  • Air conditioning in public areas
  • Porter service
  • Free daily newspapers
  • Business center
  • Laundry service
  • Personal shuttle service from airport
  • Personal shuttle service to airport
  • WLAN in room

Hotel location

Calle ALCALA 476, 28027 Madrid - Madrid

Evaluations of Elba Madrid Alcalá

Overall 876 ratings, including comments: 448 ratings
8 / 10
Average rating of all hotel guests
96% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.8 / 10
February 2020

Location, outside terrace, shuttle bus to airport

Bed was not that comfortable

Corporate customers
9.5 / 10
February 2020


Corporate customers
9.2 / 10
July 2019

Some employees are friendly and the rooms are comfortable

The instructions in the parking doors are confusing.

Corporate customers
8.5 / 10
July 2019

Location was almost perfect for our business purposes. The rooms were clean and quiet. The staff was helpful and kind. Overall rich and tasty breakfast buffet.

I hoped for a richer breakfast buffet in terms of vegetables. Cucumbers, nicely smelling chopped tomatos and olices. The rate and time until the tables were cleaned or the used dishes collected was poor tho. One fat minus, a colleague of mine was charged for minibar which he didnt had, only two Euros, but still.

6.8 / 10
July 2019

The room was offered with complementary bottle of water, which was not provided in any room. Even worse, I was charged an extra bottle of water although none was consumed!!

Corporate customers
8.2 / 10
July 2019

Breakfast is not really good and coffee is really bad

Corporate customers
9.3 / 10
June 2019

interior and friendliness

speed in the bar area, especially in the outside bar

Corporate customers
5.8 / 10
June 2019

The room was modern and big enough.

The noise level from the other rooms near was very high and during the night it is unpleasant. The cleanliness of the room was not as i expected.

Corporate customers
8.5 / 10
June 2019

Design of the hotel Staff support Wifi Shuffle

Breakfast could have more variety of things

Corporate customers
10 / 10
May 2019

Good breakfast, friendly staff.

Everything was great.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information