Holiday Inn HAMBURG - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna

Hotel description Holiday Inn HAMBURG

A perfect location for city travellers

The Holiday Inn Hamburg boasts a charming location thanks to its proximity to the harbour and the river Elbe. It’s a few minutes’ drive to the city centre (3 km), where the Inner Alster Lake and the Reeperbahn await.

Your accommodation at a glance

The rooms feature pleasantly low-key fittings with only a few splashes of colour. The classic style ensures a relaxing atmosphere, inviting you to unwind. The suites feature additional amenities and a rooftop terrace.

This also awaits you

A revitalising breakfast, as well as delicacies from international cuisine await guests in the Elbgarten restaurant. Snacks and a select drinks menu await in the hotel bar, Windfang. There are meeting rooms of various sizes available for hosting business events.

Hotel data

Hotel built in 1999, Number of floors 18, Total number of rooms 385, Number of single rooms 61, Number of double rooms 312, Number of suites (separate rooms) 12, Earliest check-in 15:00, Latest check-out 12:00, Hotel, No-smoking room 385, DEHOGA Rating 4, DEHOGA Rating valid until 2019-11-05

AddressShow map

Billwerder Neuer Deich 14, 20539 Hamburg, Germany


  • Station (Hamburg Hbf) 2.5 km
  • City centre (Hamburg) 3.26 km
  • Airport (Hamburg Airport (HAM)) 10.99 km
  • Highway (A255 - Abzweig Veddel - Anschluß Neue Elbbrücken) 0.62 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Hotel-owned car park
  • Marked disabled parking space
  • Restaurant(s) 2
  • Hotel bar
  • Indoor pool
  • WLAN with Internet access in lobby
  • Fitness centre

Room facilities

  • WLAN with Internet access in rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Satellite TV
  • Desk
  • Telephone on the desk
  • Voicemail
  • Fax connection
  • Room safe
  • Fridge
  • Ironing machine for pants
  • Hairdryer
  • Bathroom with bathtub
  • DSL/broadband Internet access

In-house services

  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Classic concierge service
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room

Hotel location

Billwerder Neuer Deich 14, 20539 Hamburg - Rothenburgsort / HafenCity

Evaluations of Holiday Inn HAMBURG

Overall 826 ratings, including comments: 441 ratings
7.7 / 10
Average rating of all hotel guests
84% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.7 / 10
March 2019

friendly staff, all ok.

Parking is expensive

Corporate customers
9.4 / 10
September 2018

The complementary beverages in the room and how clean the room was

How the breakfast buffet was organized, people bump into each other also I have had better breakfast varieties in other Hotles (e.g. Clarion). But I would still happly come to Holiday Inn in Hamburg

Corporate customers
5.5 / 10
May 2018

Received room very early due to my early arrival. Very pleased with that. No issues with the WiFi, great speed as well. Nice breakfast.

Room was slightly outdated. Not the best ventilation. Also my room was situated very close to elevator shaft so elevator noises was heard very frequently

Corporate customers
7.5 / 10
November 2017

Overall a good hotel

price of the parking.

Solo traveller
6.5 / 10
March 2017

In general the level is not according of a 4 start hotel.

Corporate customers
8.7 / 10
March 2015

Full Breakfast Buffet // very good

I received a Room upgrade t a Executive Room but the room was equiped with a 3rd tempory bed which feld a little bit uncomfortable.

Family with children
9.0 / 10
August 2014

Tolles, schönes und sauberes Zimmer

Corporate customers
5.7 / 10
August 2013

Gratis softdrink in minibar Good quality mattress

decor is dated bathroom is clean, but here and there all mold spores in the joints. air conditioning did not work in the beginning free wifi internet but much too slow price is exclusive breakfast and parking

Corporate customers
5.3 / 10
June 2013

Location / friendly staff

Wireless is in 2013 still very poor

Corporate customers
7.3 / 10
December 2012

Upgrade f.o.c to better room

Wifi: Internet speed low

Other customers also found these hotels of interest

Amsinckstr. 53
20097 Hamburg, Germany
Billhorner Mühlenweg 28
20539 Hamburg, Germany
Sieldeich 5-7
20539 Hamburg, Germany
Billwerder Neuer Deich 2-4
20539 Hamburg, Germany
Hammer Deich 8
20537 Hamburg, Germany
Billwerder Steindamm 18
20537 Hamburg, Germany