Holiday Inn Express & Suites CHARLOTTE- ARROWOOD (Charlotte)

corporate customer between 30 and 40 years

26.08.16

8 Very good

Positive Near the highway. A couple of places to eat nearby. Gym has weights and place to run. Negative Gym has weights, but I did not see a weight bench. The third floor had an odd smell in the hallway, like somebody got sprayed by a skunk. This smell was not in the rooms, though.

anonymous between 30 and 40 years

20.06.16

10 Excellent

Positive Great staff, who assisted in correcting the card reader on my room's door. They were also friendly and entergetic. Breakfest was also a hit with my two young girl (ages: 8 and 6). Great variety and well stocked. Negative Not a thing.

corporate customer between 30 and 40 years

20.06.16

7.8 Good

Positive Daily managers reception with drinks and food and decoration of lobby area. Negative Nothing outstanding about room decoration.

corporate customer over 60 years

14.01.16

8.4 Very good

Positive This is a typical Holiday Inn Negative Breakfast food could be better.

corporate customer over 60 years

19.05.15

9.8 Excellent

Positive When I first arrived I thought my refrigerator was not working properly. The staff was very prompt in getting me a replacement. come to find out though after a few days the fridge was working just fine. I returned the replacement. Negative My stay was from May 4-15. During that period of time the lawn out front was neglected. the front of the building looked very unkept. This is peoples first impression and it made the motel look undesirable.