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Our whole staff would like to cordially welcome you to the Holiday Inn Birmingham City Centre. As a member of the Holiday Inn by IHG - DD family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Y...
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Hotel description Holiday Inn BIRMINGHAM CITY CENTRE

Our whole staff would like to cordially welcome you to the Holiday Inn Birmingham City Centre. As a member of the Holiday Inn by IHG - DD family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. You can easily walk the short distance from our comfortable hotel to the local train station. The hotel has ample parking spots available. You don't want to leave your four-legged friends at home while travelling? No problem with this accommodating hotel - just bring them along! Our hotel's wireless internet can be used in the spacious public areas. Make yourself at home Air conditioning can be found within all public areas. During your stay, make use of the laundry service. Enjoy your tasty evening meal in the relaxing surroundings of the dining room, and then meet family and friends at the convivial bar. Up to 2 children under the age of 18 stay for free when sharing their parents' room. Children under the age of 13 are offered breakfast and meals from the children's menu free of charge when eating together with their family.

Hotel data

Hotel built in 1963, Number of floors 14, Total number of rooms 261, Number of single rooms 241, Number of double rooms 20, Number of suites (separate rooms) 14, Earliest check-in 14:00, Latest check-out 12:00, Hotel, City hotel, No-smoking room 261

AddressShow map

Smallbrook,Queensway, B5 4EW Birmingham, United Kingdom


  • Station (Birmingham - New Street Railway Station) 0.24 km
  • City centre (Birmingham) 0.89 km
  • Airport (Birmingham International Airport (BHX)) 10.52 km

Service times

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Hotel-owned car park
  • Restaurant(s) 2
  • Hotel bar
  • WLAN with Internet access in lobby

Room facilities

  • WLAN with Internet access in rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Satellite TV
  • Desk
  • Room safe
  • Iron + ironing board
  • Temperature controls
  • Hairdryer
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • Air conditioning in public areas
  • Business center
  • Laundry service

Hotel location

Smallbrook,Queensway, B5 4EW Birmingham -

Evaluations of Holiday Inn BIRMINGHAM CITY CENTRE

Overall 37 ratings, including comments: 20 ratings
7 / 10
Average rating of all hotel guests
Corporate customers
7.0 / 10
July 2012

The staff is very friendly and helpful. The inside view of the hotel and the rooms are really ok. The location is pretty central whereever you have to go in Birmingham.

The outside view and the buildings around do not look very nice. The huge construction site of Birmingham New Street - Station is nearby. The breakfast is pretty English and not that continental/international.

Corporate customers
6.3 / 10
August 2011

For the second time there was no paperwork at reception and said it was room only when it wasn't. I will never stay there again.

8.2 / 10
July 2011

Very nice hotel and very nice staff.

I was a bit disappointed that for 24 hours stay, I had to pay £24.00 parking though!

Corporate customers
5.7 / 10
June 2011

They didn't have confirmation of my booking and I had to insist on them ringing CWL. They then found it after about 20 mins. Had the nerve to tell me not to get angry!! Will never stay there again.

Corporate customers
5.5 / 10
January 2011

Good location, close to Bullring, The Mailbox and others

Right in the heart of the noise. Outside and inside. I think there's a group discount for noisy neighbours. Internet worked rarely if at all.

Corporate customers
3.9 / 10
October 2010

Breakfast was ok.

It was so noisy it was impossible to sleep at night. The windows don't seem to be soundproof at all! The hotel is located on a main street in the city centre where many people go out and shout at night. Traffic is also very heavy and therefore loud.

9.3 / 10
August 2009

I was pleasantly surprised what a great room it was for the price. This was definately a great deal as looking at the reception, the massive rooms were nearly 3 times the price we paid. Excellent price and very nice hotel. Would recommend.

None that I can think of.

6.6 / 10
January 2009

Really enjoyed our stay - hotel clean and well equipped // its a shame I have to comment re below.

It was an extremely cold night and it would have been nice to have the room warmed before arrival. Could not take my coat of for 15 mins! Our friends in an adjoining room had no heating at all and although an electric heater was provided, this did not really take the chill out of the air.

Corporate customers
3.7 / 10
January 2008

Single room was very small, bed was uncomfortable and not level. Not up to usual Holiday Inn standards at all.

Corporate customers
6.8 / 10
March 2007

Friendly and helpful staff // efficient procedures // everything made easy for the guest without intrusion

Hotel location badly signposted // catering unimaginative

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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