Hotel Hilton Mainz City - 4 HOTEL INFO stars

This is what awaits you:

Situated in the heart of the historic Old Town and close to the beautiful banks of the River Rhine, Hilton Mainz City provides stylish accommodation for both business and leisure travellers. Its impressive range of on-site facilities is complemented by...

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Hotel description Hilton Mainz City

Situated in the heart of the historic Old Town and close to the beautiful banks of the River Rhine, Hilton Mainz City provides stylish accommodation for both business and leisure travellers. Its impressive range of on-site facilities is complemented by a superb bar and restaurant, supported by friendly and
professional Hilton Team Members. At Hilton Mainz City offers its guests the sights of the state capital of Rheinland-Pfalz which is characterized by the Romans and the electors.

Relax in the Spirits Bar & Lounge over a cocktail or a glass of one of the choice wines from Germany's famous Rheingau & Rheinhessen winegrowing regions and enjoy our Hilton Breakfast in Planters. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1993, Last partial renovation 2008, Number of floors 5, Total number of rooms 127, Number of single rooms 0, Number of double rooms 126, of which have 2 separate beds 14, Number of suites (separate rooms) 1, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Hotel, City hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 124

AddressShow map

Muensterstrasse 11, 55116 Mainz, Germany


  • Station (Mainz Hbf) 0.67 km
  • City centre (Mainz) 0.37 km
  • Airport (Frankfurt am Main International Airport (FRA)) 20.03 km
  • Highway (A60 - Mainz-Hechtsheim) 2.82 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 20,50 EUR Hourly rate 1,90 EUR
  • Car park is directly by hotel
  • Security patrolled car park
  • Restaurant(s) 2
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Breakfast
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Cost per day 15,00 EUR
  • Desk
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Windows for opening
  • Hairdryer
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Business center
  • Secretarial services
  • Car rental
  • Laundry service
  • Shoe-polishing machine

Hotel location

Muensterstrasse 11, 55116 Mainz - Rheinland-Pfalz

Evaluations of Hilton Mainz City

Overall 326 ratings, including comments: 173 ratings
8 / 10
Average rating of all hotel guests
91% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.3 / 10
April 2018

I liked staying in a small hotel and prefer actually not big hotels. Very positive personnel and very helpful.

Some staff in bathroom could be renovated.

Corporate customers
9.0 / 10
April 2016



Corporate customers
7.2 / 10
August 2014

Good location in center city. Friendly and helpful staff.

Rooms slightly outdated. Toilet did not flush. Had to move to other room late in the evening. New room did not have properly functioning airco. WIFI connection limited to 3 apparatus.

Corporate customers
8.0 / 10
March 2014

reception and bar staff very friendly and helpful

would be great to have some gym facilities.

Corporate customers
7.5 / 10
March 2014

Nicely located, friendly staff

Wallpaper and bathroom are outdated.

Corporate customers
7.4 / 10
April 2013

the system to open the doors is not so good. You have to go several times at reception to change your card.

Corporate customers
4.3 / 10
June 2012

im extremely disappointed with your billing, you charged me 22.50 for a line items planters #1276, which i can only repsume its something out the fridge? i had nothing out that fridge, and i expect to be re-imbursed, if not you leave me no choice bu to inform my company Boehringer Ingelheim to cease its support of your estaiblishment

Corporate customers
9.7 / 10
February 2012

Everything about the stay was really nice. The location was perfet since it vey close to old town and a popular shopping area. There were many historical sites to see and good restaurants and shopping within a few blocks.

Couple over sixty
9.0 / 10
January 2012

Rear facing rooms would eliminate street noise

Corporate customers
7.8 / 10
December 2008

Good location. Friendly staff. Decent room.

Noises from the street, people shouting in front of the hotel after 23h. The hotel staff should ask those people to go away or to be quiet.

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