Hotel Hilton Guangzhou Tianhe - 4 HOTEL INFO stars

This is what awaits you:

In the name of our entire team, we welcome you cordially to the Hilton Guangzhou Tianhe. The Hilton Hotels & Resorts family would like to welcome you to the Hilton Guangzhou Tianhe! For those travelling by train, the comfy hotel is ideal, just 0,56 km fro...
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Hotel description Hilton Guangzhou Tianhe

In the name of our entire team, we welcome you cordially to the Hilton Guangzhou Tianhe. The Hilton Hotels & Resorts family would like to welcome you to the Hilton Guangzhou Tianhe! For those travelling by train, the comfy hotel is ideal, just 0,56 km from the railway station. If you need a car, you can rent one directly from the hotel reception and use hotel parking during your stay. Wireless connection to the internet is available in the hotel's public rooms. Our hotel is proud to offer you our atmospheric bistro-café for tasty snacks as well as a high-quality restaurant for your evening dishes. Where you will stay Having a desk in your room is standard at our hotel. There is a kitchenette and a coffee maker in each room. Relax or be active The hotel offers an excellent jacuzzi for its clientele to take pleasure in. Sporty guests are invited to use the well-equipped fitness room.

Hotel data

Hotel built in 2011, Last complete renovation 2011, Number of floors 24, Total number of rooms 498, Number of suites (separate rooms) 35, Earliest check-in 15:00, Latest check-out 12:00, Hotel, City hotel, Spa clinic, child-friendly hotel, No-smoking room 0

AddressShow map

NO 215 LIN HE XI HENG RD, 510500 Guangzhou, China


  • Station (Guangzhou - East Railway Station) 0.56 km
  • City centre (Guangzhou) 8.24 km
  • Airport (Guangzhou Baiyun International Airport (CAN)) 27.46 km

Service times

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Hotel bar
  • Café/bistro
  • Outdoor swimming pool
  • Whirlpool
  • Fitness room
  • Health and beauty center
  • Beauty parlor
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security lock in 0 rooms
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel staiways ventilated
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Desk
  • Kitchenette
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Hairdryer
  • Emergency information
  • Plan of emergency exits

In-house services

  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Classic concierge service
  • Express check-out
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Room service
  • Store/mini supermarket

Hotel location

NO 215 LIN HE XI HENG RD, 510500 Guangzhou - GUANGZHOU

Evaluations of Hilton Guangzhou Tianhe

Overall 49 ratings, including comments: 21 ratings
8.9 / 10
Average rating of all hotel guests
100% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.6 / 10
June 2019

great outdoor swimming pool and friendly staff

there's military school located behind the hotel. they make some noise (or shouting) in the morning!

Private Solo traveller
9.6 / 10
December 2018

Powerful TV program with free newest movies // Enjoyable executive service.

Room not so big but fair enough //

Corporate customers
10 / 10
May 2018

- 在check in时就第一时间主动询问是否开VAT专票,并且索取开票信息以便check out时最快速度开票。 - 房间始终保持非常整洁的状态。 - 遇到所有的员工都非常热情和友好,非常好的体验。

Corporate customers
7.8 / 10
March 2018

strategic location

Corporate customers
7.1 / 10
January 2018

cleanliness and location

when checkout, staff denied made mistake and insist customer give them the room card that not belongs to customer - is not logic i will check out with others room key card. Stubborn and defensive against customer explanation.

Corporate customers
8.0 / 10
June 2017

Modern room facility, location close to the main station, especially to Hong Kong.

Relatively young unexperience staff at the reception.

Corporate customers
5.8 / 10
April 2015

very good position

1 it seems not clear specified for Wartsila group guest, always try to give me the worst room they have......noise outdoor even 9:00 PM. 2 the Chinese cuisine is very expensive and not active service, also trying to ignore me when it reaches 2:00 PM.

Corporate customers
8.2 / 10
September 2014

Quiet, clean

Ligths in the room (impossible to properly control them)

Corporate customers
8.6 / 10
August 2014

- Your staff Ms Jenny Qin in Lobby Bar/Cafe served me and my colleagues extremely good and very helful, Jenny always shown her hospitality and treat all guests very well. - One of your staff from courtesy counter help us to find a very good Japanese Restaurant nearby the hotel.


Corporate customers
8.4 / 10
June 2014

Air conditioning difficult to operate and not functioning very well either.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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