Hotel Hilton Cologne - 5 HOTEL INFO stars

This is what awaits you:

  • Free use of the sauna

Hotel description Hilton Cologne

A perfect location for museum fans

In the middle of the old town of Cologne you will find the luxury hotel Hilton Cologne. Within a 10-minute walk you will reach the Roman-Germanic Museum. Worth seeing are the early medieval jewellery and the world's largest collection of Roman glass.

Your accommodation at a glance

The ambience of the rooms is elegant and classy. The perfect combination of warm and natural colours creates a great feel-good atmosphere. The lights, the parquet flooring and the curtains in the trendy two-tone style look attractive and beautiful.

Look forward to the sauna area and the gym

In the sauna and sanarium, you can relax. You will complete your daily workout in the modern gym. In the noble ambience of the restaurant, you can enjoy fine international cuisine. A magnificent diversity is available every morning at the breakfast buffet. Modern conference rooms may also be booked.

Hotel data

Hotel built in 2002, Last complete renovation 2008, Number of floors 7, Total number of rooms 296, Number of single rooms 296, Number of double rooms 296, Number of suites (separate rooms) 19, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Hotel, City hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 258

AddressShow map

Marzellenstrasse 13-17, 50668 Cologne, Germany

Distances

  • Station (Köln Hauptbahnhof) 0.16 km
  • City centre (Köln) 0.11 km
  • Airport (Cologne Bonn Airport (CGN)) 15.63 km
  • Highway (A559 - Anschluß Köln-Deutz) 1.88 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Hotel-owned car park
  • Car park is directly by hotel
  • Security patrolled car park
  • Restaurant(s) 2
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Fitness centre
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • WLAN with Internet access in rooms Cost per day 16,95 EUR Provider Swisscom
  • Desk
  • Telephone on the desk
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Windows for opening
  • Hairdryer
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Express check-out
  • Business center
  • Secretarial services
  • Car rental
  • Laundry service
  • Free use of the sauna

Hotel location

Marzellenstrasse 13-17, 50668 Cologne - Nordrhein-Westfalen

Evaluations of Hilton Cologne

Overall 1,164 ratings, including comments: 580 ratings
8.2 / 10
Average rating of all hotel guests
91% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.2 / 10
August 2018

Staff was very friendly and helpful

Corporate customers
7.1 / 10
May 2018

the small towels were always missing after room cleaning. it took long time to wait for the towel after calling service center. Some time the service center even was not reachable via telephone. when I checked out, the correct receipt was not available. Till now I haven't receive the receipt in my email box as the staff in front desk promised.

Corporate customers
7.4 / 10
April 2018

close to train station. staff in breakfast room is nice

From the hotel booking system, Covestro booking rate includes free wifi. But, during check-out, I was requested to pay for wifi (almost EURO 15), because hotel staff said that this ´´free wifi´´ could not be found in Hilton's booking system. Fortunately I have brought along a print-out of my hotel confirmation which clearly shows that free wifi is included. Hotel staff took my hotel confirmation as supporting document and agreed to waive the charge. Besides, in fact the availability/performance of wifi was very bad/disappointing. I tried so many attempts to connect (for hours) but was not successful // I could only connect to wifi after 1:30am i.e. after midnight // perhaps at that time most guests go to bed, then less people are using wifi. Due to this, actually, I only used a short time of the wifi since I also had to go to sleep.

Corporate customers
9.8 / 10
March 2018

30-45 minutes after completing my dinner in the hotel, I got horribly sick with what I believe was some form of food poisoning. I suffered from severe stomach cramping, vomiting and profuse sweating through the night and throughout my flight from Germany to the US.

Corporate customers
8.9 / 10
March 2018

Great location

My Hilton Honors number never transfers from the Hotel.DE system to the Hilton system when I make a reservation and I must always ask when I check in if they have noted it, They never have it and I always have to give it to them again.

Corporate customers
7.5 / 10
February 2018

Room Cleanliness

None

Corporate customers
10 / 10
December 2017

all

nothing

Corporate customers
7.1 / 10
December 2017

Staff was very good with the exception of arrival day

Early check is a useless feature if you are not going to honor it. After travelling 16 hours, arrival at noon, a room was not available for check in and I had to downgrade. Breakfast is very good, but should open by at least 6am so you can make the early trains, 6:30 am start is too late most days.

Corporate customers
9.0 / 10
December 2017

The Hotel in cloth to the city.

nothing

Corporate customers
9.3 / 10
December 2017

Location and W-FI facilities are good.

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