Hotel Hilton Chicago - 4 HOTEL INFO stars

This is what awaits you:

We would like to happily welcome you to the Hilton Chicago. As a member of the Hilton Hotels & Resorts family, the Hilton Chicago is part of a network dedicated to providing you with total satisfaction with your accommodation. The hotel has plenty of park...
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Hotel description Hilton Chicago

We would like to happily welcome you to the Hilton Chicago. As a member of the Hilton Hotels & Resorts family, the Hilton Chicago is part of a network dedicated to providing you with total satisfaction with your accommodation. The hotel has plenty of parking spots available. Take advantage of the hotel's in-house eatery and café-bistro. Where you will stay Our hotel rooms feature a desk. For your comfort We offer an easy-to-use telephone in each room for you to keep in contact with your loved ones. A kitchenette and a coffee maker are located in our guest rooms. Relax or be active Let the steam flowing out of our hotel's hot tubs invite you into a pool of satisfaction. Sporty guests enjoy our hotel's modern fitness room.

Hotel data

Hotel built in 1927, Last complete renovation 2015, Number of floors 29, Total number of rooms 1544, Number of suites (separate rooms) 11, Earliest check-in 15:00, Latest check-out 11:00, Hotel, City hotel, Trade fair/conference hotel, Spa clinic, child-friendly hotel, No-smoking room 0

AddressShow map

720 SOUTH MICHIGAN AVENUE, 60605 Chicago, United States of America


  • Station (Chicago - Union Railway Station) 1.41 km
  • City centre (Chicago) 1.35 km
  • Airport (Chicago Midway International Airport (MDW)) 14.36 km

Service times

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Hotel bar
  • Café/bistro
  • Children's playground
  • Indoor pool
  • Outdoor swimming pool
  • Whirlpool
  • Fitness room
  • Beauty parlor
  • Sprinkler system
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security lock in 0 rooms
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025
  • Desk
  • Telephone on the desk
  • Kitchenette
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Windows for opening
  • Hairdryer
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Classic concierge service
  • Express check-out
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Room service

Hotel location


Evaluations of Hilton Chicago

Overall 17 ratings, including comments: 10 ratings
5.3 / 10
Average rating of all hotel guests
Corporate customers
1.9 / 10
August 2015

Nothing at all. Service was lousy.

Room was not clean, dark and very expensive.

Couple over fifty under sixty
7.0 / 10
September 2014

The room was on the 9th floor overlooking the lake. A great view of the lake and the park area. It was clean and all that one would need on business travel. Lots of great things to visit and see within walking distance +/- 3 miles

the traffic noise was quite a lot. recommend a room at a higher floor. lots of horns blowing made it difficult to rest until well into the late evening

Corporate customers
7.0 / 10
June 2014

Greta downtown location, walking distance to Grant Park & many restaurants and train.

Expensive parking and lots of traffic at rush hour

Corporate customers
8.0 / 10
November 2013

Large rooms and nice irish pub in hotel

Corporate customers
5.8 / 10
September 2011

The hotel is central to the Chicago downtown. There a a dozen elevators to move between floors. It is an elegant hotel and good for conventions or large funtions.

There was no power outlet at or near the desk. Checkout was inadequately staffed. I assume that they are pushing the self checkout where you retrieve your statement from Hilton's website. The hotel has many rooms which are a distance from the elevators and arrange in a maze of wings.

Corporate customers
8.2 / 10
December 2007

I had several problems with this stay. The hotel did not have my Diamond Status coupons at check in, So I had to ask for them twice. Parking at the hotel is very expensive $41/day v $12 in the lot across the street. The hotel forgot to add my parking to the bill, so again I had to correct the check in process. The luggage storage area is at the far side of the hotel from the entrance and they again charge for storage. Internet access was an additional charge also (even for Diamond Status) In general you only get what you pay for at this hotel and they charge you for every additional service.

Corporate customers
7.2 / 10
August 2007

beautiful grounds (though very large)

rude check-in

Corporate customers
10 / 10
July 2007

Very nice and plush hotel. Friendly Staff. Very nice rooms.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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