Hotel HERZEN HOUSE in Sankt-Peterburg - 3 HOTEL INFO stars

This is what awaits you:

  • Personal daily newspaper for every room
  • WLAN in room

Style of hotel and ambience

Contact, email gm@herzen-hotel.Ru, website www.Herzen-hotel.Com, property type, vacation hotel- business hotel, year built 2005, year remodeled 2010

Special features of the hotel

The hotel reserves the right to pre-authorise credit cards prior to arrival.Smoking in rooms and all hotel areas is strictly forbidden. In accordance with Russian law, all citizens must present their passport at check-in, foreign citizens must present also visa and migration card. The registration is mandatory and provided free of charge. Guests are required to show a credit card upon check-in. Cardholder name must match ID. Bed size:Standart140cm,Superior180сm(2*90),Business180сm(2*90)

Hotel data

Latest check-out 12:00, Trade fair/conference hotel

AddressShow map

BOLSHAYA MORSKAYA STR. 25, 190000 Sankt-Peterburg, Russia

Distances

  • Station (Saint Petersburg - Moskovsky Railway Station) 2.78 km
  • City centre (St. Petersburg ) 0.42 km
  • Airport (Pulkovo Airport (LED)) 15.15 km

Service times

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Elevator

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR

In-house services

  • Safety deposit boxes at reception
  • Sightseeing tours
  • Personal daily newspaper for every room
  • WLAN in room

Hotel location

BOLSHAYA MORSKAYA STR. 25, 190000 Sankt-Peterburg - Central - Hermitage

Evaluations of HERZEN HOUSE

Overall 15 ratings, including comments: 11 ratings
8.2 / 10
Average rating of all hotel guests
80% of all hotel guests would recommend this hotel to their friends
Couple over thirty under fourty
1.0 / 10
January 2013

Это просто ужас! Отдых испорчен. Забронировали номер с 4 по 9 января 2013. Отель немедленно зарезервировал на нашем банковском счете сумму, равную всей стоимости пребывания в отеле, и это за 5(!) месяцев до забронированного нами периода. По прибытии в отель выяснилось, что в номере и в коридоре стоит тошнотворный запах кухни, поступающий из вентиляции, и что звукоизоляция нулевая: слышно каждое слово, каждый шаг и каждый всхрап в соседних номерах. Поставив в известность администрацию и удостоверившись, что решить вышеперечисленные проблемы невозможно, мы выехали из этого горе-отеля в первый же вечер. Однако администрация отказалась вернуть деньги за все дни аннулированного пребывания, не говоря уже о возмещении ущерба за полностью испорченный первый день. Не повторяйте нашей ошибки, не связывайтесь с этим отелем!

It's a nightmare. Our stay was one living hell. We reserved a room for January 4 thru 9. The hotel immediately blocked at our credit card account the amount corresponding to the whole stay and that's 5 (!) months before the start of the stay. On arrival we found out that in the reserved room as well as in the corridors there was an unbearable stench emanating from the ventilation system. Furthermore, we discovered that sound isolation was zero: we could literally hear every word or move from the adjacent rooms. We informed the hotel administration about every problem we ran across, but there was no solution proposed by the administration - so we had to leave this miserable hotel the same night. The final ´´touch´´ was that the hotel not only refused to return the funds we had paid them for, in fact, a non-delivered service, but retained from our pre-payment of the whole stay and extra night price as a ´´compensation for a non-planned departure´´. Please, do not repeat our mistake and avoid this hotel.

Other customers also found these hotels of interest

34, Bolshaya Morskaya
190000 Sankt-Peterburg, Russia
8.8 / 10
Malaya Morskaya 14
190000 Sankt-Peterburg, Russia
Bolshaya Morskaya 25
190000 Sankt-Peterburg, Russia
nab. reki Moyki, house 58 A, letter G
190000 Sankt-Peterburg, Russia
Gorokhovaya Street 3, Apartment 20
190000 Sankt-Peterburg, Russia
7.7 / 10
Gorokhovaya, 4
191186 Sankt-Peterburg, Russia

Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information