Hotel Hafen Hamburg - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Hafen Hamburg

Hotel Hafen Hamburg


Located minutes away from the romantic River Eibe in the cultural centre of the charming city of Hamburg, the 4 star Hotel Hafen is the perfect relaxing refuge from the stresses and strains of daily life. The majestic hotel overlooks the glittering river and architecturally stunning buildings that line the front. Formerly accommodation for docking sailors, a maritime inspired theme runs throughout the expansive property in which rooms are categorised by seaman, commander or captain labels. With direct connections to Hamburg Central stations from the nearby Landungsbrucken station, traversing the spectacular city from your luxurious hotel couldn't be simpler.

Each of the delightfully tasteful rooms feature thoughtful amenities such as high speed internet, flat screen television, tea and coffee facilities and a luxurious, private bathroom with free toiletries. Each room is furnished with maritime antiques that add a unique, charming feel to the accommodation. Sink into the sumptuously soft sheets in your queen size bed and wake to stunning views of the city when staying in superior suites.


Explore the delights of the enchanting city with ease due to the excellent location of the Hotel Hafen. With walking distance of iconic attractions such as St Paul Piers, the majestic St Michaels church and the vibrant fish market. After a tiring day of sightseeing, find a cosy corner in the hotel's traditional restaurant which serves delicious Hanseatic food with stunning views of the harbour. Afterwards, enjoy a famous German beer upon the stylish terrace, watching the setting sun sink into the glimmering water.

++++ Attention: important information: The city of Hamburg charges an overnight stay tax on the room accommodation rate from 01.01.2013. This tax is already included in all rates. Business travelers are exempted from this tax and pay the tax free rate when showing an adequate verification (e.g. employer certificate). Excluded are contracted corporate net rates. ++++ Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1862, Last partial renovation 2016, Number of floors 12, Total number of rooms 380, Number of single rooms 77, Number of double rooms 303, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 125, Number of business rooms 70, Hotel, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking hotel, No-smoking room 380, DEHOGA Rating 4, DEHOGA Rating valid until 2019-01-22, Renovation work planned 2020-01-02, to 2020-03-31, in area restaurant

AddressShow map

Seewartenstr. 9, 20459 Hamburg, Germany


  • Station (Hamburg Hbf) 2.56 km
  • City centre (Hamburg) 0.18 km
  • Airport (Hamburg Airport (HAM)) 9.34 km
  • Highway (A255 - Abzweig Veddel - Hamburg-Veddel) 4.11 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 18 EUR
  • Car park is directly by hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 18,00 EUR
  • Garage is a 0-minute walk away
  • Restaurant(s) 1 open from 12:00.00 until 22:00.00
  • Café/bistro
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Mobile phone reception
  • Breakfast from 07:00 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Hallways equipped with fire exstinguishers

Room facilities

  • WLAN with Internet access in rooms Cost per day 0,00 EUR
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Voicemail
  • Room safe
  • Mini-bar
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted Fee per day 20,00 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • ATM
  • Gift vouchers available for nach Absprache
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • WLAN in room

Hotel location

Seewartenstr. 9, 20459 Hamburg - Neustadt

Evaluations of Hafen Hamburg

Overall 2,243 ratings, including comments: 1,106 ratings
8 / 10
Average rating of all hotel guests
93% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.8 / 10
July 2017

Good location, friendly service people

Parking facility too small

Corporate customers
9.0 / 10
March 2017

Hotel crew servis, interior, equipment (very good wifi)

One towel was quity dirty with ashes from cigarate or something similar. Maybe was simple mistake during replacement of it by crew. Please treat this comment as friendly hint to take more care of checking.

Corporate customers
8.3 / 10
April 2016

Gut mit Zug und U-Bahn zu erreichen.

Corporate customers
8.2 / 10
February 2016

Well-situated in the city centre

Breakfast somewhat pricey, staff a bit uninterested

Corporate customers
5.3 / 10
September 2015

good location, close to the S-bahn station, harbour and city center

noisy room with tiny window- smelled like old wet house, basemnet location, restaurant´s toilets on the oposite site

Corporate customers
7.7 / 10
August 2015

Great breakfast! Jan from the reception (and sorry, only him) was very helpful and competent, survived me! Good location, perfect connection to haven and / or city center.

While making my booking I considered the nice old building viewwd by descirption. After arriving I was asked about booking the captain's class (there is no choice to choose while booking!) and sent to a new part of the hotel complex and I was deeply dissapointed with that, Room quite used und unfriendly, high temperature w/o air-condition.

Corporate customers
4.2 / 10
December 2014

The staff are friendly, great little bar to relax in after a hard day at work. Great location if St Pauli is your thing.

Rooms were V small for the price, A underground railway station means trains run right next to/underneath the hotel. These are V noisey and run till 0030 on a weekday. Later on the weekends. This hotel is no good for Business use.

Corporate customers
6.0 / 10
July 2014

It was very noisy. I was on the first floor. The ventilator outside was very noisy. In the bucket was waste from previous guest.

Corporate customers
7.3 / 10
June 2014

Nice view on the river.

Temperature in the room was high. Breakfast not included in the price?!

Corporate customers
8.0 / 10
June 2014

very friendly staff and good room

No Airco to control.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information