Hotel H10 Puerta de Alcalá in Madrid - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room
  • Domestic landline phone calls

Hotel description Hotel H10 Puerta de Alcalá

The four-star NH Alcalá hotel in Madrid is located in the heart the Salamanca neighborhood, one of the Spanish capital's most exclusive commercial and business areas. It is strategically located between the Retiro Park, the Puerta de Alcalá and the Palacio de Deportes venue, as well as just five minutes away from La Castellana avenue. It's the perfect starting point for getting to know the city; stroll through the Retiro Park to the museums (El Prado, Thyssen-Bornemisza and Reina Sofía) or cross La Castellana towards Gran Vía, the Puerta del Sol and the Plaza Mayor.

The NH Alcalá hotel offers 146 comfortable and completely soundproof rooms with hardwood floors. They include flat-screen televisions, satellite TV, free Wi-Fi, minibar, a secure safe and air-conditioning. Some rooms offer unbeatable views of Alcalá Street. We also have large rooms that are ideal for families traveling with children.

The NH Alcalá offers an excellent breakfast buffet and Room Apetit menu. It also has four modern and fully-equipped meeting rooms ideal for any type of event.
If you arrive by car, the hotel also offers secure parking in its underground car park (guests are advised to check the availability and prices with the hotel before arrival). If you arrive by metro, the Príncipe de Vergara and Retiro stops are just in front of the hotel.


The H10 Puerta de Alcala hotel offers 146 comfortable rooms that boast luxurious features including marble bathrooms. High-class touches and contemporary style make each room the definition of comfort, with a full range of amenities including flat-screen televisions, satellite TV, wireless Internet connection, mini-bar, a secure safe and air-conditioning. Parking on request Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Last complete renovation 2016, Number of floors 7, Total number of rooms 138, Number of single rooms 0, Number of double rooms 138, of which have 2 separate beds 50, of which have a double bed 88, of which are suitable as three-bed rooms 4, Number of junior suites 3, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Trade fair/conference hotel, family-run hotel, No-smoking room 138

AddressShow map

Calle Alcala 66, 28009 Madrid, Spain


  • Station (Madrid - Atocha Railway Station) 1.94 km
  • City centre (Madrid) 1.98 km
  • Airport (Madrid Barajas International Airport (MAD)) 11.0 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 31,00 EUR
  • Car park is directly by hotel
  • Restaurant(s) 1 open from 07:00.00 until 10:30.00
  • Hotel bar
  • Café/bistro
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception

Room facilities

  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Fax connection
  • Mini-bar
  • Centrally controlled air conditioning
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Business center
  • Laundry service
  • WLAN in room
  • Domestic landline phone calls

Hotel location

Calle Alcala 66, 28009 Madrid - Retiro

Evaluations of Hotel H10 Puerta de Alcalá

Overall 33 ratings, including comments: 13 ratings
7.8 / 10
Average rating of all hotel guests
90% of all hotel guests would recommend this hotel to their friends
Private Solo traveller
9.2 / 10
February 2015

convenient location, 3 mins walk to metro and retiro park

small window of the room, and facing to a wall

Corporate customers
6.8 / 10
April 2011

Very well located for tourism purposes. Easy and quick transfer to airport and SAP offices. Close to Metro stations. Overall a good hotel.

I was there in April and the airconditioning was not on yet so the room was very warm. The heating was still on. Needed to open the windows and the room was on a main road so a bit noisy. Rooms are very small.

Corporate customers
3.6 / 10
July 2010

The location of the Hotel is very good!

I have been staying in this hotel now 4 times in the last 6 weeks, just because of the location - but compared to other hotels the rooms are pretty dirty and not well equiped. The next time I will stay somewhere else, because of the dirt in the rooms.

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