Hotel Grand in Kraków - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water

Hotel description Grand


Business hours of reception: 24 hours

In the heart of old Krakow, just 100 meters from the Main Market Square there is a luxury, five-star Grand Hotel.

It offers guests 64 luxurious rooms and deluxe suites of the highest standard, its design mentioning the glory days of the former palace of the Czartoryski family. All rooms are equipped with period furniture from the era, Full HD LED TV, air conditioning, safe, free internet access. They also have a bathroom with a bath and some rooms are equipped with special facilities designed for disabled people. The room rate includes a bottle of mineral water and a sweet treat on arrival.

Grand Hotel, which brings together for more than a century a social and intellectual elite of Krakow attracts its guests by sophisticated Polish and European cuisine. Chef dishes, lunches, cakes and desserts from their pastry shop are served at the legendary restaurant "Mirror
Hall”, "Piano" and "Vienna Café & Bar"

Grand Hotel is just 10 minutes walk from the Kraków Main Railway Station. The famous Jewish district of Kazimierz can be reached in 15 minutes.


Junior suite is equipped with two separate beds. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1887, Last complete renovation 2004, Last partial renovation 2016, Number of floors 3, Total number of rooms 64, Number of single rooms 10, Number of double rooms 45, of which have 2 separate beds 23, of which have a double bed 22, of which are suitable as three-bed rooms 0, of which are suitable as four-bed rooms 0, Rooms with connecting door 4, Number of suites (separate rooms) 9, Number of junior suites 2, Number of apartments 9, Number of rooms with air conditioning 64, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 16:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 15, Hotel, City hotel, Business hotel, Art/design hotel, Boutique hotel, Trade fair/conference hotel, Apartment/Suite hotel, child-friendly hotel, Hiking hotel, No-smoking hotel, Certified Luxury Hotel, No-smoking room 64, Children's beds/cots 2

AddressShow map

Ul. Slawkowska 5, 31-016 Kraków, Poland


  • Station (Kraków - Głowny Railway Station) 0.9 km
  • City centre (Krakau) 0.22 km
  • Airport (John Paul II International Airport Kraków-Balice Airport (KRK)) 11.03 km
  • Highway 10.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

5:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Car park is directly by hotel
  • Security patrolled car park
  • Restaurant(s) 1 open from 07:00.00 until 22:59.00
  • Hotel bar
  • Café/bistro
  • Sauna Fee 90 PLN
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby
  • Fitness centre
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Breakfast for early risers from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Hallways equipped with fire exstinguishers
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Hotel staff trained in first aid
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • WLAN with Internet access in rooms
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Fridge in 64 rooms
  • Coffee machine/tea-maker in 57 rooms
  • Iron + ironing board
  • Temperature controls in 64 rooms
  • Individually controlled ventilation in 64 rooms
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • Complimentary slippers provided in room
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted Fee per day 80,00 PLN
  • Pets permitted Fee per day 80,00 PLN
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Free daily newspapers
  • Business center
  • Sightseeing tours
  • Laundry service
  • 1 bottle of mineral water
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Room service from 00:00.00 until 00:00.00
  • Adaptor for Chinese/US plugs

Hotel location

Ul. Slawkowska 5, 31-016 Kraków - Malopolskie

Evaluations of Grand

Overall 39 ratings, including comments: 19 ratings
7.2 / 10
Average rating of all hotel guests
Couple over sixty
8.0 / 10
June 2017

Larger bedroom in a very nice building

The outside noise, almost all night made it difficult to sleep.

9.5 / 10
February 2017

The hotel is comfortable and well maintained, and the breakfast was very good. The reception staff were extremely helpful, very knowledgable about local attractions, and are a real asset to the hotel.

Corporate customers
3.7 / 10
May 2015

Meeting room no beamer, no daylight possible, some smell it seems from paints in the room, complicate to book the meeting room, contract was needed for a four hour rent !!! no real time calculation from Zsloty to Euro available ??

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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