Hotel Grand Mercure Shenzhen Oriental Ginza - 5 HOTEL INFO stars

This is what awaits you:

 

Business hours of reception: 24 hours

Overlooking the Futian District in Shenzhen, China, the 25-story Swiss-Belhotel Suites and Residences is located four kilometres from Happy Valley theme park....

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Hotel description Grand Mercure Shenzhen Oriental Ginza

 

Business hours of reception: 24 hours

Overlooking the Futian District in Shenzhen, China, the 25-story Swiss-Belhotel Suites and Residences is located four kilometres from Happy Valley theme park. Another theme park, the 480,000-square-meter Windows of the World, features reproductions of some of the world's most famous tourist attractions, and is also four kilometres away. Huanggang Port and the Hi-Tech Exhibition Centre are six kilometres from the hotel, and Shenzhen International Airport is 40 kilometres away.

The guestrooms and suites at the Swiss-Belhotel Suites and Residences offer views of the city and provide high-speed Internet access, newspaper, coffee make, safe, refrigerator, mini bar, television and bathrobe.

The Swiss-Belhotel Suites and Residences houses offers an indoor pool, sauna, steam room and fitness equipment. Airport transfer can be arranged for a fee, and we also offer free parking.

A variety of dining options are offered at the Swiss-Belhotel Suites and Residences, including Monsoon, a café and lounge serving international á la carte cuisine, and the Chinese Restaurant. Offering teas from all over China, our Tea House is another place of relaxation. The Teppanyaki and Sushi Bar presents sushi in a Zen-like ambience. On request, we also provide room service.

The hotel offers free parking permist for the in-house guest; Free Internet Access; Express check-in/out; all suites and part of rooms are equipped with kitchen; spacious gym room; Shenzhen Bay. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2004, Number of floors 25, Total number of rooms 479, Number of suites (separate rooms) 45, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, No-smoking room 479

AddressShow map

Zhuzilin, Shennan Boulevard Futian District Guandong Province, 518040 Shenzhen, China

Distances

  • Station (Shenzhen - North Railway Station) 8.43 km
  • City centre (Shenzhen) 4.75 km
  • Airport (Shenzhen Bao'an International Airport (SZX)) 23.73 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 4
  • Hotel bar
  • Café/bistro
  • Indoor pool
  • Sauna
  • Health and beauty center
  • Beauty parlor
  • Smoke detectors
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Cable TV
  • Satellite TV
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Safety deposit boxes at reception
  • Classic concierge service
  • Express check-out
  • Porter service
  • Business center
  • Secretarial services
  • Laundry service
  • Hairdresser/barber

Hotel location

Zhuzilin, Shennan Boulevard Futian District Guandong Province, 518040 Shenzhen - Futian

Evaluations of Grand Mercure Shenzhen Oriental Ginza

Overall 267 ratings, including comments: 157 ratings
7.4 / 10
Average rating of all hotel guests
80% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.9 / 10
July 2018

Cleanliness and ambience

Nothing

Corporate customers
8.0 / 10
June 2018

Close to Metro station

Corporate customers
6.2 / 10
November 2017

When we check in, hotel spent 30 mins to find and confirm our reservation then arranged the room for us. It should not spend a lot of time for this.

Corporate customers
3.6 / 10
September 2017

the room is large

the facilities are old, the breakfast is not so good,the place for breakfast is small, so crowed, especially the SPA in the hotel is very bad.

Corporate customers
4.5 / 10
July 2017

Facility of the room is old and not clean. Hot shower is not good. Sudden hot and sudden cold while showering. Room has an unpleasant smell.

Corporate customers
6.1 / 10
May 2017

Convenient location, just right in front of the metro station

I can still smell smoking although it's a non-smoking room.

Corporate customers
8.4 / 10
March 2017

Always nice to stay this hotel in Shenzhen

Corporate customers
7.4 / 10
December 2016

- gym opens 24 hours

- no swimming pool - room level dramatically decreased than last time without any plausible reason

Corporate customers
9.9 / 10
November 2016

Breakfast, High floor

Nothing...

Corporate customers
8.7 / 10
September 2016

- the size of the room and the facilities inside. - the service competence of the manager for the front desk

- service of the staff at gym

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