Hotel Grand Mercure Shenzhen Oriental Ginza - 5 HOTEL INFO stars

This is what awaits you:


Business hours of reception: 24 hours

Overlooking the Futian District in Shenzhen, China, the 25-story Swiss-Belhotel Suites and Residences is located four kilometres from Happy Valley theme park....

Show all hotel and room details

Hotel description Grand Mercure Shenzhen Oriental Ginza


Business hours of reception: 24 hours

Overlooking the Futian District in Shenzhen, China, the 25-story Swiss-Belhotel Suites and Residences is located four kilometres from Happy Valley theme park. Another theme park, the 480,000-square-meter Windows of the World, features reproductions of some of the world's most famous tourist attractions, and is also four kilometres away. Huanggang Port and the Hi-Tech Exhibition Centre are six kilometres from the hotel, and Shenzhen International Airport is 40 kilometres away.

The guestrooms and suites at the Swiss-Belhotel Suites and Residences offer views of the city and provide high-speed Internet access, newspaper, coffee make, safe, refrigerator, mini bar, television and bathrobe.

The Swiss-Belhotel Suites and Residences houses offers an indoor pool, sauna, steam room and fitness equipment. Airport transfer can be arranged for a fee, and we also offer free parking.

A variety of dining options are offered at the Swiss-Belhotel Suites and Residences, including Monsoon, a café and lounge serving international á la carte cuisine, and the Chinese Restaurant. Offering teas from all over China, our Tea House is another place of relaxation. The Teppanyaki and Sushi Bar presents sushi in a Zen-like ambience. On request, we also provide room service.

The hotel offers free parking permist for the in-house guest; Free Internet Access; Express check-in/out; all suites and part of rooms are equipped with kitchen; spacious gym room; Shenzhen Bay. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2004, Number of floors 25, Total number of rooms 479, Number of suites (separate rooms) 45, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, No-smoking room 479

AddressShow map

Zhuzilin, Shennan Boulevard Futian District Guandong Province, 518040 Shenzhen, China


  • Station (Shenzhen - North Railway Station) 8.43 km
  • City centre (Shenzhen) 4.75 km
  • Airport (Shenzhen Bao'an International Airport (SZX)) 23.73 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Coach parking space at hotel
  • Restaurant(s) 4
  • Hotel bar
  • Café/bistro
  • Indoor pool
  • Sauna
  • Health and beauty center
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Safety deposit boxes at reception
  • Classic concierge service
  • Express check-out
  • Porter service
  • Business center
  • Secretarial services
  • Laundry service
  • Hairdresser/barber

Hotel location

Zhuzilin, Shennan Boulevard Futian District Guandong Province, 518040 Shenzhen - Futian

Evaluations of Grand Mercure Shenzhen Oriental Ginza

Overall 284 ratings, including comments: 172 ratings
7.5 / 10
Average rating of all hotel guests
Corporate customers
8.7 / 10
December 2019


Corporate customers
8.1 / 10
December 2019

location, convenient of traffic

Corporate customers
10 / 10
December 2019

breakfast, service and room is bigger than others.

Standing in the bathtub to take a bath

Corporate customers
9.0 / 10
June 2019

Convenient location with 2 minutes walk from metro station Zhuzilin. Great small meeting room facilities in 25th floor.

Family with children
8.4 / 10
May 2019

breakfast is very good

the hotel building has some construction, so a bit noisy

Corporate customers
7.9 / 10
July 2018

Cleanliness and ambience


Corporate customers
8.0 / 10
June 2018

Close to Metro station

Corporate customers
6.2 / 10
November 2017

When we check in, hotel spent 30 mins to find and confirm our reservation then arranged the room for us. It should not spend a lot of time for this.

Corporate customers
3.6 / 10
September 2017

the room is large

the facilities are old, the breakfast is not so good,the place for breakfast is small, so crowed, especially the SPA in the hotel is very bad.

Corporate customers
4.5 / 10
July 2017

Facility of the room is old and not clean. Hot shower is not good. Sudden hot and sudden cold while showering. Room has an unpleasant smell.

Other customers also found these hotels of interest

No.6035 Shennan Avenue
518040 Shenzhen, China
8.8 / 10
7888 Shennan Boulevard
518040 Shenzhen, China
6.6 / 10
6005 Shennan Boulevard, Futian District
518040 Shenzhen, China
Zizhu Qidao Zhuzilin Futian District
518040 Shenzhen, China
Yihua Plaza, Zhuzilin, Futian District
518020 Shenzhen, China
518014 Shenzhen, China

Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information