Hotel Grand Mercure Shanghai Hongqiao - 5 HOTEL INFO stars

This is what awaits you:

The hotel Grand Mercure Shanghai Hongqiao lacks nothing. Spacious and elegant rooms are decorated in warm colour hues and guarantee a more than just pleasant stay. There are two restaurants at your disposal which are serving gourmet cuisine and delicious ...
Show all hotel and room details

Style of hotel and ambience

The hotel Grand Mercure Shanghai Hongqiao lacks nothing. Spacious and elegant rooms are decorated in warm colour hues and guarantee a more than just pleasant stay. There are two restaurants at your disposal which are serving gourmet cuisine and delicious Chinese dishes. Well-equipped conference rooms are just the job for your meetings.

Special features of the hotel

An exemplary level of business support services, concierge assistance and a fully equipped gym are also available to guests.

Hotel data

Hotel built in 2007, Last complete renovation 2017, Number of floors 28, Total number of rooms 364, Number of suites (separate rooms) 87, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking room 364, Family rooms available 43

AddressShow map

369 Xian Xia Road, 200336 Shanghai, China


  • Station (Shanghai - West Railway Station) 6.39 km
  • City centre (Shanghai) 7.79 km
  • Airport (Shanghai Hongqiao International Airport (SHA)) 5.86 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Garage in the hotel
  • Coach parking space at hotel
  • Restaurant(s) 1
  • Hotel bar
  • Fitness room
  • Health and beauty center
  • Fire alarm
  • Smoke detectors
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers

Room facilities

  • WLAN with Internet access in rooms
  • Voicemail
  • Fax connection
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Classic concierge service
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Secretarial services
  • Laundry service
  • Hairdresser/barber
  • Babysitter

Hotel location

369 Xian Xia Road, 200336 Shanghai - Changning

Evaluations of Grand Mercure Shanghai Hongqiao

Overall 109 ratings, including comments: 63 ratings
7.6 / 10
Average rating of all hotel guests
88% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.5 / 10
November 2017

Japanese toilet :-) Breakfast Friendly reception

Dark Bathroom (room 1118). Hard to get a Taxi as common in China during rush hour.

Corporate customers
8.3 / 10
July 2017

got free room upgrade when I checked in. the room was so spacious and equipped shower toilet which I never seen in China

Front staff asked me if I want to add breakfast when I checked in and I said yes. Check out day, I didn't have a time to breakfast due to early flight. So I asked to front staff to cancell breakfast on check out day, but they told me ´´it can't be cancelled.´´ If so, it would be better to explain when I make a decision.

Corporate customers
5.2 / 10
June 2014

The staffs were very helpful and friendly. reacting onthe inquiry in a very short time. warm greetings every part of the hotel but not too over.

The room is just old and not clean at all. The carpet is dirty and I was bitten by the insects for 2 days. Front- door asked room service to put the insecticide the first day, It seems that the carpet in the room has never been good maintained in hygiene way and no complete and deep cleansing since the opening, means 14 years…

Corporate customers
8.2 / 10
January 2013

No Wifi

Corporate customers
8.9 / 10
December 2012

well equipped, good view, convenient transportation.

20 min taxi away from Bosch Shanghai

Corporate customers
5.4 / 10
November 2012

very cheap

the bed is too small

Corporate customers
9.2 / 10
November 2012

Welcome sweets, fruits.

Elevator noise, not enough light in the bathroom, no WIFI

Corporate customers
7.1 / 10
September 2012

Great facilities and hotel atmosphere. Friendly staff whom are fluent in English.

Suggestion to add water hose beside toilet bowl for hygiene and convenience.

Corporate customers
5.4 / 10
May 2012

bathroom, especially the shower was really inconvenience.

Couple over thirty under fourty
5.3 / 10
April 2012

Small kichen in the room, very convenience.

Room slightly small. Some times you will be charged parking fee even you stay in that hotel.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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