Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Quest Grand Hotel Melbourne

Center 1.00 km Airport 19.00 km
7.5

7 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Quest Grand Hotel Melbourne
Quest Grand Hotel Melbourne
Quest Grand Hotel Melbourne
Quest Grand Hotel Melbourne
Quest Grand Hotel Melbourne
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

In the name of our entire crew, we welcome you happily to the Grand Hotel Melbourne MGallery by Sofitel. When you stay at a hotel that is a part of the Accor family you can be positive that all of your needs will fulfilled. Spa Hotels abound, but the Grand Hotel Melbourne MGallery by Sofitel is a great choice to fulfill all of your needs and expectations. Book with us and find out! The hotel is located next to the station (just 0,24 km as the crow flies). Parking is not a problem at our hotel, we have lots of parking available for our clientele. For the convenience of our hotel quests, car parking space is available at the hotel on request. Guests of our hotel can receive the daily newspaper free of charge. Access to the WiFi connection is available from the public areas in the hotel. Make yourself at home Valuable items may be left at reception for storage in the hotel safe. Our comfy hotel features a lift for its guests. Our impressive lobby will start your trip off right. Our high-quality restaurant and leisurely hotel bar feature delectable meals and both adult beverages and soft drinks. Where you will stay All of our hotel's appealingly arranged rooms feature air conditioning. You will find cable TV with plenty of entertaining programmes in every single hotel room. Satellite TV is a standard convenience provided in all of the rooms. Those staying at our hotel appreciate having their own safe that is featured in all the rooms. For your comfort and convenience all our bathrooms have a bathtub. Services, such as a bathrobe as well as a blow-dryer, are to be found in your room. Relax or be active The sauna area also contains a jacuzzi for your relaxation. --- Special Credit Card payment Charge: --- Credit card payments relating to Australian hotels incur a merchant service fee of 1,5% in addition to the total amount payable, excluding prepaid rates. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Trade fair/Conference hotel, Business hotel, Aparthotel, WiFi with internet access in rooms, WiFi with internet access in lobby,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Accepted payment methods

The following credit cards are accepted by Quest Grand Hotel Melbourne:

Visa American Express Mastercard

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Smoke detectors
  • Sprinkler system
  • Fire alarm
  • Indoor swimming pool:
  • Sauna:
  • Fitness room:
  • Breakfast:
  • Hotel bar
  • Restaurant(s): 1

Room facilities

  • Easy access for wheelchairs
  • Telephone on the desk
  • Radio
  • Cable TV
  • WiFi in all rooms
  • Hairdryer
  • Desk
  • Minibar
  • Centrally controlled air conditioning
  • Temperature controls:
  • Fridge
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Free daily newspapers
  • Business Center
  • Hotel safe
  • Audiovisual conference equipment
  • Number of conference rooms: 1
  • WiFi in all conference rooms

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Quest Grand Hotel Melbourne

Quest Grand Hotel Melbourne: Location and distance

Center: 1.00 km - Melbourne

Airport: 19.00 km - Melbourne International Airport (MEL)

Highway: 1.51 km - WESTGATE FREEWAY

Frequently asked questions about Quest Grand Hotel Melbourne

How was the Quest Grand Hotel Melbourne rated on average?
On average, the Quest Grand Hotel Melbourne was rated 7.5 by 7 former guests.
How far is the distance to the nearest airport?
The nearest airport is 19 kilometers from the Quest Grand Hotel Melbourne.
Is the hotel Quest Grand Hotel Melbourne centrally located?
The Quest Grand Hotel Melbourne is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the Quest Grand Hotel Melbourne?
The following parking options are available to hotel guests.
  • Hotel-owned car park
What are the breakfast times at the Quest Grand Hotel Melbourne?
Is it possible to cancel the booking at the Quest Grand Hotel Melbourne free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Quest Grand Hotel Melbourne?
The hotel offers the following payment options:
  • Visa
  • American Express
  • Mastercard
  • Diners Club

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Evaluations of Quest Grand Hotel Melbourne

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
7 Evaluations 4 including comments:
7.5 / 10

couple between 50 and 60 years

24.12.16

10 Excellent

Positive Loved the size of the rooms and the location was perfect would highly recommend it

corporate customer over 60 years

28.06.13

9.2 Excellent

Positive Staff extremely helpful and friendly Negative As the hotel is such an iconic building, I was quite disappointed at the decoration of my room which was really quite ordinary. Such a statement could be made with a grand framed old photo of the building in its days as a Railways building, for example

corporate customer between 30 and 40 years

11.02.10

8.8 Very good

Positive If you like a historical look and feel of a hotel room this is the place for you. The ceilings are very high and the stay here feels like a walk back in time. Great building and hotel