Grand Hotel Kempinski in Shanghai - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel

Hotel description Grand Hotel Kempinski

In the name of our entire team, we welcome you warmly to the Grand Hotel Kempinski. Ask our competent reception team for details on car hire and feel free to use hotel parking during your stay. We provide car parking space at the hotel for your convenience while you stay with us. Free for you A free bottle of water awaits you on arrival. Our quaint hotel features a daily newspaper free of charge. The hotel sauna is available to use and is complimentary during your stay. Free Wi-Fi in public areas and complimentary access to a computer terminal (with internet) await you at our hotel. Make yourself at home You can leave money for secure storage in the hotel strong box at reception which is manned at all times. Culinary greetings from the kitchen We also serve a variety of dishes in the hotel's restaurant. The menu there offers not only great meals for both vegetarian and diabetic guests but also nutritious wholesome multi grain dishes. Once your hunger is satisfied, go over to the hotel's bar to quench your thirst. Where you will stay In the air-conditioned hotel rooms we provide coffee making facilities, cable TV, a desk and a minibar. For some in-room entertainment simply turn on the satellite Television set and watch your favourite channels. All rooms in the hotel have Pay TV. The TV set in your room has internet connection. The international newspapers available in all of the hotel rooms are a real favourite among our hotel's guests. All our rooms naturally have a safety deposit box. During your entire trip you will be able to stay in touch with your friends and family since a properly functioning phone can be found in each and every hotel room. The radio in your room allows you to listen to the charts and the news. The bathrooms all have windows in them. The rooms are equipped with sound proof windows. Relax or be active In order to ensure our guests' well-being, we have equipped the wellness facilities with features such as a rejuvenating sauna. all guests must wear a swimming cap while in the pool Dear Guests Order to protect the public from the dangers of secondhand smoke, according to the “The Shanghai on Smoking Controlling in Public Places” and “The Implementing Rules for the Public Health Regulations” of provisions ,NO SMOKING in hotel Shanghai all indoor areas. If you want to smoke to the designated smoking outside the hotel and please, consult the hotel staff according to the boot logo to live. Thanks for your cooperation and understanding! Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2011, Number of floors 30, Total number of rooms 686, Number of single rooms 466, Number of double rooms 220, Rooms with connecting door 43, Number of rooms with air conditioning 686, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, All-inclusive hotel, Trade fair/conference hotel, No-smoking room 686, Mandarin speaking staff during the day

AddressShow map

No.1288 Lujiazui Ring Road, 200120 Shanghai, China


  • Station (Shanghai - Railway Station) 4.76 km
  • City centre (Shanghai) 4.96 km
  • Airport (Shanghai Hongqiao International Airport (SHA)) 16.78 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • China UnionPay credit card

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 CNY
  • Hotel-owned car park Fee per 24 hours 0 CNY
  • Car park is directly by hotel
  • Car park is a 1-minute walk away
  • Secure parking
  • Security patrolled car park
  • Garage in the hotel Fee per 24 hours 0 CNY
  • Garage is a 1-minute walk away
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 5 open from 06:00.00 until 22:00.00
  • Hotel bar
  • Café/bistro
  • Indoor pool open from 06:00.00 until 23:00.00
  • Sauna Fee 0 CNY
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 CNY
  • Fitness centre Fee 0 CNY
  • Door with spy-hole in 686 rooms
  • Door with security chain in 686 rooms
  • Door with security lock in 686 rooms
  • Breakfast from 06:00 o'clock to 10:00 o'clock
  • Breakfast for early risers from 05:30 o'clock to 06:00 o'clock
  • Kosher food available
  • Halal food available
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in guest rooms
  • Visual alarms for the Deaf/Hard of Hearing in hallways
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel restaurant menu in Mandarin
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 CNY
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 4
  • Cable TV
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge in 686 rooms
  • Coffee machine/tea-maker in 66 rooms
  • Iron + ironing board in 686 rooms
  • Centrally controlled air conditioning
  • Temperature controls in 686 rooms
  • Centrally controlled ventilation
  • Individually controlled ventilation in 686 rooms
  • Soundproof windows
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV in the bathroom
  • TV with international news channel
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Water boiler in room
  • Free tea supplies in room
  • Chinese instant noodles in mini bar

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Ice machine
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Classic concierge service
  • Express check-out
  • Check-out terminal
  • Free daily newspapers
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Pets not allowed
  • Evening entertainment
  • Limousine service
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Welcome booklet in Mandarin
  • Daily weather forecast in Mandarin
  • Mandarin log-in instructions for internet
  • Chinese newspaper

Hotel location

No.1288 Lujiazui Ring Road, 200120 Shanghai - Pudong

Evaluations of Grand Hotel Kempinski

Overall 141 ratings, including comments: 72 ratings
8.6 / 10
Average rating of all hotel guests
95% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.0 / 10
December 2018

fast check in process and room services was good

Corporate customers
9.1 / 10
August 2018

Location is great for easy access to sites, malls, restaurants, etc. And only a short walk to Metro station.

Corporate customers
9.2 / 10
March 2018

Really nice Hotel in Walking distance to Bayer China Office.

Internet Speed (regular / included) is not acceptable at all - high Speed Internet has to be coming with regular Bayer rate.

Corporate customers
9.3 / 10
March 2018


Corporate customers
9.6 / 10
March 2018

Conveniently located hear Citi Tower office, Shanghai Metro (Lujiazui) and easy for taxis. The Front Desk is accommodating (eg. preparing a breakfast box if leaving the hotel prior to the restaurant opening).

Solo traveller
8.7 / 10
January 2018



Corporate customers
9.0 / 10
December 2017

breakfast, room facilities

pillows are too thick and not that soft, hard to sleep sometimes

Corporate customers
8.0 / 10
November 2017

Comfortable and clean room, nice staff

- We got twin bed room instead of king size bed according to booking remark. - There was a little problem during check-in since staff understood that the booking was done for 1 room for 2 persons while it was done for 2 rooms for 2 persons (separated room).

Corporate customers
9.4 / 10
October 2017

I stayed at 16th floor and there was the noisy sound of strong wind at the last night of my staying.

Corporate customers
9.0 / 10
September 2017

Except what I don't like, everything is perfect

- When my room was quiet, I could hear TV noise from neighbor room. - When my room was quiet, I could hear someone walk in the room above my room. - hotel staff neglected a minor matter, the rubber under the chair that use to plug the end of chair's frame missed 1 side (left side) and wound me (scratch) every time I jump up for the chair. I have picture but can't attach.

Other customers also found these hotels of interest

2727 Riverside Avenue
200120 Shanghai, China
8.8 / 10
200120 Shanghai, China
8.8 / 10
No .33 Fucheng Road
200120 Shanghai, China
Shanghai IFC, 8 Century Avenue, Lujiazui, Pudong
200120 Shanghai, China
Building 2, No. 3 Pudong Ave.
200120 Shanghai, China
No.8 Century Avenue
200120 Shanghai, China