Grand Hotel Europa in Innsbruck - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna

Hotel description Grand Hotel Europa

Connecting worlds – at the Grand Hotel Europa in Innsbruck, modern Italian design and pleasant Tyrolean cosiness meet in harmony. 117 rooms and suites provide the suitable environment for every taste.

Built in 1869 the hotel recently celebrated its 140th jubilee. Just in time for the anniversary the hotel is undergoing a complete refurbishing program. The new design rooms feature clear lines and modern technical comfort. Warm colours, high-quality materials and pleasant lighting create a stylish cosy ambiance in the rooms.

The Studios and Europa Suites lead directly into the heart of Tyrol. Surrounded by 300 year old wood from East Tyrolean farmhouses, they provide everything a modern first class hotel  has to offer in terms of comfort.

With the “Europa Stüberl” the Grand Hotel Europa presents a top class restaurant which is known far beyond the borders of the Tyrolean capital Innsbruck. The award-winning cuisine managed by chef Roland Geisberger spoils with outstanding culinary variety.

Various function rooms with seating - accommodation for 2 to 200 persons are suitable for business events as well as for private parties. A special highlight is the “Barocksaal” built in 1883 by the architects of King Ludwig II.

Centrally located and surrounded by the impressive panorama of Innsbruck’s mountain scenery, the Grand Hotel Europa is an ideal starting point for excellent holidays. Sightseeing, sport or culture, Innsbruck is fascinating in all seasons.

Central city location, Doorman/concierge service, Wireless lan access in the whole hotel, Business area in the lobby with 3 computers, Shoe shine service, 24 hours front desk, 24 hours room service Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1869, Last complete renovation 2010, Last partial renovation 2010, Number of floors 5, Total number of rooms 106, Number of single rooms 0, Number of double rooms 100, of which have 2 separate beds 50, of which have a double bed 50, of which are suitable as three-bed rooms 14, of which are suitable as four-bed rooms 14, Rooms with connecting door 6, Number of suites (separate rooms) 2, Number of junior suites 4, Number of rooms with air conditioning 106, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Station hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, Airport hotel, Motel, Holiday hotel, child-friendly hotel, Golf hotel, Winter sports hotel, Certified Golf Hotel, Gay and lesbian-friendly hotel, No-smoking room 106, Family rooms available 4, Children's beds/cots 5, WKO-FVH Rating 5, WKO-FVH Rating valid until 2016-06-17

AddressShow map

Südtiroler Platz 2, 6020 Innsbruck, Austria


  • Station (Innsbruck - Hauptbahnhof) 0.18 km
  • City centre (Innsbruck) 0.06 km
  • Airport (Innsbruck Airport (INN)) 4.25 km
  • Highway (Innsbruck Mitte) 1.0 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Security patrolled car park
  • Garage in the hotel Fee per 24 hours 19,00 EUR
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 1 open from 11:30.00 until 14:00.00 and from 18:30 until 22:00.00
  • Hotel bar
  • Sauna Fee 0,00 EUR
  • Turkish bath Hourly rate 0,00 EUR
  • Fitness room
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Mobile phone reception
  • WLAN operator IKB
  • Breakfast from 07:00 o'clock to 10:30 o'clock
  • Halal food available
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Hotel complies with country/state/local fire laws
  • Guest rooms accessed by interior entrances
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day

Room facilities

  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms Provider IKB
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 106 rooms
  • Ironing machine for pants in 20 rooms
  • Iron + ironing board in 5 rooms
  • Temperature controls in 106 rooms
  • Individually controlled ventilation in 106 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Pets permitted Fee per day 15,00 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Porter service
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Storeroom for skiing equipment
  • Limousine service
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs

Hotel location

Südtiroler Platz 2, 6020 Innsbruck - Tirol

Evaluations of Grand Hotel Europa

Overall 92 ratings, including comments: 46 ratings
8 / 10
Average rating of all hotel guests
88% of all hotel guests would recommend this hotel to their friends
8.7 / 10
February 2015

Nice location. service quality is great. Room is great, except the light is a bit weak.

Corporate customers
10 / 10
February 2009

Absolutely thrilled with this hotel and would stay here again for sure on my next visit. It was a great price for a beautiful stay that was the highlight of my trip to Austria. Breakfast was 5 star too as well as the customer service. Thank you.

Please note i am not just being positive about this hotel because of this survey/raffle.

Private Solo traveller
3.1 / 10
April 2008

The shampoo in the bathroom. The position, close to the main station.

The hotel is under reformation - nowadays, it would be maybe a 2-star (maybe less). Can be a great hotel after that, but now... Heating system was wrongly set and I was almost baked myself inside the room. Three men were working in a truss just outside of my open window, so I had to hide my suitcase in the bathroom. Because of the reformation, the room was dirty, with a terrible and strong wood smell. The gentle man at the front desk tried to be kind, but he couldn't find my reservation - maybe because I cancelled a prior reservation for the same hotel few minutes before rebooking it, the system didn't show this new booking. I tried to find a room at the Ibis - much better option at the moment - across the street but unfortunatelly it was fully booked. I counted the minutes until next day's dawning, drank the 2-star breakfast quickly and left the hotel as soon as I could. During reformation, the hotel should be closed - it would be better for the image of the hotel if people want to keep its 5 starts. Lesson learnt: cheap 5-star hotel doesn't exist.

Family with children
6.4 / 10
April 2007

Room Cleanliness

Car Parking (They Charged)

Private Solo traveller
7.9 / 10
March 2007

very friendly and attentive staff quite good rratio price/oerformance

location in front of the railstation

Private Solo traveller
9.0 / 10
February 2007

I thought the hotel was very good and I had a very nice stay.

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