Hotel Gran Meliá Palacio de Isora Resort & Spa in Guía de Isora - 5 HOTEL INFO stars

This is what awaits you:

  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • Free garage in or directly by hotel

Hotel description Gran Meliá Palacio de Isora Resort & Spa

Gran Melia Palacio de Isora Resort and Spa


Awarded the esteemed accolade of Best Spanish resort in 2012, the fabulous facilities at the 5 star Gran Melia Palacio Isora Resort and Spa is truly deserving of the prestigious prize. The stunning surrounding scenery of Tenerife and eternally exotic climate of the Gran Melia make it an exceptional choice of accommodation for your romantic and idyllic retreat. Enjoy a superior level of luxury with a personalised butler service, a private swimming pool and tailored spa treatments when you upgrade to the hotel's exclusive Red Level package. A continental kaleidoscope of gastronomical delights is offered across the hotel's sublime restaurants and the volcanic black sand beaches and expansive selection of pools are the perfect place to surrender to serenity.


Choose from an opulent selection of exquisitely decorated and elegantly furnished suites with breath-taking ocean views and private terraces from which guests can enjoy the soothing warmth of the sun's rays. Fine fabrics are draped across the sumptuous beds, from which you can feel a gentle ocean breeze while sipping chilled champagne delivered to your room by an attentive waiter. Watch the sun sink into the glittering ocean upon the terrace, perusing the complimentary newspapers delivered to your room each morning.


Revitalise your body, mind and soul by indulging in the transcendental tranquillity of the Yhi spa; enjoy the idyllic atmosphere of this serene sanctuary, where an extensive range of nourishing and rejuvenating treatments are offered. Allow your taste buds to traverse the exotic continents of the world through the creative cuisine offered at the resort's exquisite restaurants; contemporary Japanese fare is served at Nami A while Duo restaurant specialises in Iberian delicacies. Seafood fresh from the salty ocean is served at the Oasis Pool Grill; juicy langoustines dripping in garlic butter are just one of the culinary delights offered. Complete your unforgettable experience with a fruity, fresh cocktail overlooking the gently lapping waves of the Atlantic Ocean.

Highlights are the colonial Plaza with fountains and chill-out corners and 7,500sqm of pool area. One of Europe´s largest sea water pools with waterbeds and different types of hydro massage. Spa by Clarins with indoor pool and thermal circuit. Direct beach access with Areia Beach Bar. *Rates of 24th and 31st December 2015 include mandatory Buffet Gala Dinner in Restaurant Pangea. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2008, Last complete renovation 2008, Number of floors 5, Total number of rooms 579, Number of single rooms 0, Number of double rooms 579, of which have 2 separate beds 40, of which have a double bed 539, Number of suites (separate rooms) 91, Number of rooms with air conditioning 579, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Art/design hotel, Boutique hotel, Trade fair/conference hotel, Sport/leisure hotel, Holiday hotel, Holiday resort, Health and beauty hotel, Ayurveda treatment, Beach hotel, Club hotel/resort, child-friendly hotel, Family hotel, Hiking hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 579, Family rooms available 400, Children's beds/cots 15

AddressShow map

Av. Los Oceanos, s/n, 38686 Guía de Isora, Spain


  • City centre (Guía de Isora) 5.11 km
  • Airport (Tenerife South Airport (TFS)) 30.96 km
  • Highway (Playa San Juan) 15.0 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Hotel-owned car park Fee per 24 hours 0 EUR
  • Security patrolled car park
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 0 EUR
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 7 open from 12:00.00 until 17:00.00 and from 18:30 until 23:00.00
  • Hotel bar
  • Café/bistro
  • Disco
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Children's playground
  • Indoor pool open from 10:00.00 until 20:00.00
  • Outdoor swimming pool
  • Sauna Fee 35 EUR
  • Turkish bath Hourly rate 35 EUR
  • Whirlpool
  • Fitness room
  • Sun umbrellas
  • Canvas chairs at the beach
  • Health and beauty center open from 10:00.00 until 20:00.00
  • Beauty parlor open from 10:00.00 until 20:00.00
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Mobile phone reception
  • Fitness centre Fee 0 EUR
  • Door with security lock in 579 rooms
  • Breakfast from 07:00 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Diabetic food available

Room facilities

  • WLAN with Internet access in rooms Hourly rate 9 EUR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 6
  • Satellite TV
  • TV remote control
  • Radio
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge in 90 rooms
  • Coffee machine/tea-maker in 579 rooms
  • Microwave oven in 40 rooms
  • Iron + ironing board in 579 rooms
  • Temperature controls in 579 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Complimentary slippers provided in room
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Pets permitted Fee per day 30 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Classic concierge service
  • Porter service
  • Shuttle service to the airport Fee 91 EUR
  • Business center
  • Car rental
  • Laundry service
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • Free garage in or directly by hotel
  • WLAN in room
  • Childcare from age #
  • Animated activities for guests
  • Evening entertainment
  • Store/mini supermarket
  • Hairdresser/barber
  • Babysitter
  • Limousine service
  • Medical service

Hotel location

Av. Los Oceanos, s/n, 38686 Guía de Isora - ALCALÁ DE ISORA

Evaluations of Gran Meliá Palacio de Isora Resort & Spa

Overall 12 ratings, including comments: 9 ratings
9.5 / 10
Average rating of all hotel guests
100% of all hotel guests would recommend this hotel to their friends
Couple over thirty under fourty
9.1 / 10
April 2009

Absolutely gorgeous hotel - a marvel of architectural design and landscape planning. Enormous pools. Buffet breakfast and dinner have a superb variety. We were there for a week and you wouldn't want to leave the territory of the hotel once.

Be prepared to pay quite a bit for literally everything from the small lunch snack to using the hot tub. At least the beach towels a free.

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