Hotel Graben in Vienna - 4 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Graben

We would like to happily welcome you to the Graben. Hotel guests can take advantage of our convenient car parking space. Please request when making a booking. We have an Internet terminal at the hotel which you can use free of charge. In addition, there is free Wi-Fi in public areas. Make yourself at home You can leave your valuable items at our strong box at our hotel's reception. Our comfortable hotel offers a lift for its guests. We have video surveillance in our lobby. Need a car? Car rental is available at the hotel for our clientele. Culinary greetings from the kitchen The restaurant in our hotel includes vegetarian and diabetic as well as wholesome whole grain meals. Where you will stay Those staying with us are supplied with an AC featured in every single room. You'll also find satellite TV available in our rooms. Our hotel rooms are equipped with international newspapers. In all of the hotel rooms an easy-to-use landline can be found. All of our rooms are equipped with a radio in them. The Trattoria Santo Stefano, an Italian Restaurant is situated in the same building and offers well known italian classics. The main focus of the cuisine is on Venetian specialities, home made noodles and fresh fish. ***IMPORTANT: renovation of 4 floors in January08th 2013 till End of April 2013*** Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1918, Last complete renovation 2013, Last partial renovation 2013, Number of floors 7, Total number of rooms 56, Number of single rooms 6, Number of double rooms 50, of which have 2 separate beds 20, of which have a double bed 22, of which are suitable as three-bed rooms 5, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of business rooms 11, Hotel, City hotel, Business hotel, Boutique hotel, family-run hotel, child-friendly hotel, Family hotel, No-smoking room 56, Hypoallergenic rooms 20, Children's beds/cots 5, WKO-FVH Rating 4, WKO-FVH Rating valid until 2016-06-17, Renovation work planned 2013-01-08, to 2013-04-30, in area other

AddressShow map

Dorotheergasse 3, 1010 Vienna, Austria


  • Station (Wien - Hauptbahnhof) 5.0 km
  • City centre (Wien) 0.3 km
  • Airport (Schwechat) 30.0 km
  • Highway (Westausfahrt) 5.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Garage in the hotel Fee per 24 hours 35 EUR
  • Garage is a 2-minute walk away
  • Restaurant(s) 1 open from 11:30.00 until 23:00.00
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Mobile phone reception
  • WLAN operator Free Wave
  • Door with spy-hole in 53 rooms
  • Door with security chain in 53 rooms
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff Red Cross Certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Provider Free Wave
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Voicemail
  • Room safe
  • Mini-bar
  • Temperature controls in 56 rooms
  • Centrally controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 10 EUR
  • Pets permitted Fee per day 10 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Classic concierge service
  • Gift vouchers available for Hotel
  • Porter service Cost per item 6 EUR
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 2 day(s)
  • Room service from 11:30.00 until 23:00.00
  • Limousine service

Hotel location

Dorotheergasse 3, 1010 Vienna - Innere Stadt

Evaluations of Graben

Overall 58 ratings, including comments: 38 ratings
7.8 / 10
Average rating of all hotel guests
82% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.5 / 10
February 2020

Nice location, Hotel staff was very much co-operative & friendly.

Corporate customers
7.5 / 10
September 2017

the location of hotel in the city centre

Corporate customers
7.7 / 10
March 2016

Just in the city center!

Private Solo traveller
7.8 / 10
June 2009

150 m from Stefansdom, 10-minute walk to the Opera and many other Vienna attractions, very nice rooms, reasonable rates for that location

Too hot on the top floor, air conditioning doesn't help a lot, especially when it's hot outside, no wireless internet in most areas

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information