Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Garden Palace Hotel Surabaya

Center 2.00 km Train station 16.00 km Airport 13.00 km
Garden Palace Hotel Surabaya
Garden Palace Hotel Surabaya
Garden Palace Hotel Surabaya
Garden Palace Hotel Surabaya
Garden Palace Hotel Surabaya
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business tariff details
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This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Garden Palace Hotel Surabaya

  • Welcome drink
  • Personal daily newspaper for every room
  • Free WiFi
  • Parking directly by the hotel

Hotel data

Hotel built in: 1986, Last complete renovation: 2012, Number of floors: 24, Business hotel, Trade fair/Conference hotel, Holiday hotel, Number of rooms: 360, Number of singlerooms: 150, Number of double rooms: 100, Number of non-smoking rooms: 200, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Garden Palace Hotel Surabaya:

Mastercard Visa

Service & facilities

  • Garden/Park
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Video surveillance recorded 24 hrs a day
  • Hallways equipped with fire exstinguishers
  • Beauty parlor:
  • Fitness centre:
  • Breakfast:
  • Café/Bistro
  • Open-air restaurant/Beer garden, etc.
  • Hotel bar
  • Restaurant(s): 3

Room facilities

  • Cable TV
  • Telephone by the bed
  • DSL/Broadband internet access
  • Desk
  • Room safe
  • Emergency information
  • Hairdryer
  • Centrally controlled ventilation
  • Temperature controls:
  • Fridge
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Welcome drink
  • Personal daily newspaper for every room
  • Free WiFi
  • Parking directly by the hotel
  • Classic concierge service
  • Shuttle service to the airport: Price 250,000,00 IDR
  • Free daily newspapers
  • Pets not allowed
  • Evening entertainment
  • Store/Mini supermarket
  • Business Center
  • Air conditioning in public areas
  • Safety deposit boxes at reception
  • Hotel safe
  • Number of conference rooms: 8
  • Conference facilities for up to 2650 people

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Garden Palace Hotel Surabaya

Garden Palace Hotel Surabaya: Location and distance

Center: 2.00 km - Surabaya

Airport: 13.00 km

Train station: 16.00 km

Frequently asked questions about Garden Palace Hotel Surabaya

How was the Garden Palace Hotel Surabaya rated on average?
On average, the was rated by former guests.
How far is the distance to the nearest train station?
The nearest train station is 16 kilometers from the Garden Palace Hotel Surabaya.
How far is the distance to the nearest airport?
The nearest airport is 13 kilometers from the Garden Palace Hotel Surabaya.
Is the hotel Garden Palace Hotel Surabaya centrally located?
The Garden Palace Hotel Surabaya is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Garden Palace Hotel Surabaya?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Garden Palace Hotel Surabaya?
Is it possible to cancel the booking at the Garden Palace Hotel Surabaya free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Garden Palace Hotel Surabaya?
The hotel offers the following payment options:
  • Mastercard
  • Visa

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