Garden Palace Hotel Surabaya - 4 HOTEL INFO stars

This is what awaits you:

  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Welcome drink

Style of hotel and ambience

With an elegant ambience, your business hotel welcomes you and this stylish charm is also reflected in the modern rooms and suites. Enjoy your daily workout in the fitness room equipped with state-of-the-art equipment and the sauna provides relaxation. The restaurants serve Chinese and international specialties. Well-equipped meeting rooms and a business centre are at your disposal. In the evening, the bar beckons.

Special features of the hotel

Know Before You Go: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: IDR 250.000 per vehicle (one way) Rollaway bed fee: IDR 422000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel data

Hotel built in 1986, Last complete renovation 2012, Number of floors 24, Total number of rooms 360, Number of single rooms 150, Number of double rooms 100, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, Business hotel, Trade fair/conference hotel, Holiday hotel, No-smoking room 200

AddressShow map

Jln. Yos Sudarso 11, 60271 Surabaya, Indonesia


  • City centre (Surabaya) 1.64 km
  • Airport (Juanda International Airport (SUB)) 13.08 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Coach parking space at hotel
  • Restaurant(s) 3
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby
  • Fitness centre
  • Breakfast
  • Hallways equipped with fire exstinguishers
  • Video surveillance recorded 24 hrs a day

Room facilities

  • Cable TV
  • Desk
  • Telephone by the bed
  • Room safe
  • Fridge
  • Coffee machine/tea-maker
  • Temperature controls
  • Centrally controlled ventilation
  • Hairdryer
  • Emergency information
  • DSL/broadband Internet access

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Free daily newspapers
  • Shuttle service to the airport Fee 250000 IDR
  • Business center
  • Laundry service
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Welcome drink
  • WLAN in room
  • Pets not allowed
  • Evening entertainment
  • Store/mini supermarket

Hotel location

Jln. Yos Sudarso 11, 60271 Surabaya - Jawa Timur

Evaluations of Garden Palace Hotel Surabaya

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