Hotel Galaxy in Kraków - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna

Hotel description Galaxy

Hotel is located in the city centre, on the Vistula with the view on the Podgorze District of one side and on the other side on apartments, builds and the old town from the top floors. Walk along Embankments on the Vistula to the Wawel Hill takes 20 minutes. 10 minutes are taking the ride and 25 minutes walk with streets of old Cracow to the Main Market. 10 minutes takes the walk on Jewish District - Kazimierz. Balice airport transfer with A4 motorway is taking 30 minutes. The four-star modernly designed Galaxy Hotel welcomes guests with specific requirements. To satisfy needs of guests hotel offers 3 categories of rooms: the Standard, the Business Class and Suite rooms. It is possible to join rooms. Additionally rooms are equipped with comfortable sofa-bed. These solutions allow for luxurious accommodating parents with children, group of friends or persons with disabilities with carers. All rooms are equipped with LCD, SAT TV, phone, radio, coffee-tea set, mineral water, desk, free access to the Wi-Fi Internet, in the bathroom cosmetics, towels and hairdryer. Business Class room additional equipments bathrobe, slippers, newspapers and laundry and ironing service without extra charges. SUITE room (bedroom and a living room with the bathroom and the additional toilet) - the biggest room in the hotel with additional services included: bathrobes, slippers, coffee express, newspapers, laundry and ironing service. Business Class and Suite rooms are equipped with the safe and mini-bar. Guest can use kiosk-bar equipped with sweets and alcohol and assets to deposit in the safe of the reception. To all guests from 6.30 to 10.30 of every morning a newly ground coffee and a fresh buffet breakfast are awaiting in the restaurant. The restaurant overlooking Vistula River is open from 12.00 to 23.00 and offers international dishes, elaborate desserts and light snacks with 24 hours room service. At guests' disposal are bars: in the lobby to espresso before the trip, in the restaurant to the aperitif before the supper. All guests can use indoor swimming pool, Jacuzzi, saunas, fitness room. The Galaxy SPA&Wellness centre offers various relaxing and body treatments. In the hotel a floristic studio, medical services and a souvenir shop are also available. For youngest hotel prepared a play area.

Due to annual mandatory revision, we inform you that between 15.02-02.03.2017 the swimming pool, Jacuzzi and saunas will be closed. We apologize for any inconveniences. The hotel offers SPA & Wellness area with indor heated swimming-pool with countercurrent, jacuzzi, steam & dry saunas and fitness room free of charge. We also offer special rates for massages and cosmetic treatments. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2011, Number of floors 6, Total number of rooms 205, Number of single rooms 1, Number of double rooms 204, of which have 2 separate beds 149, of which have a double bed 50, of which are suitable as three-bed rooms 50, Rooms with connecting door 23, Number of suites (separate rooms) 5, Number of rooms with air conditioning 205, Hotel closed from 2011-01-01, to 2011-05-08, Hotel closed from 2010-12-22, to 2010-12-31, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 5, Number of business rooms 26, Hotel, City hotel, Business hotel, Trade fair/conference hotel, child-friendly hotel, Family hotel, Women's hotel, Cycling/biker hotel, Hiking hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 185, Hypoallergenic rooms 5, Family rooms available 23, Children's beds/cots 5, Extra-long (over 2m) beds in 0 rooms, Renovation work planned 2021-01-18, to 2021-01-31, in area fitnessWellness

AddressShow map

Ul. Gesia 22a, 31-535 Kraków, Poland


  • Station (Kraków - Głowny Railway Station) 1.76 km
  • City centre (Krakau) 1.66 km
  • Airport (John Paul II International Airport Kraków-Balice Airport (KRK)) 12.56 km
  • Highway (Mirowska) 13.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 PLN
  • Hotel-owned car park Fee per 24 hours 40 PLN
  • Car park is directly by hotel
  • Car park is a 1-minute walk away
  • Secure parking
  • Security patrolled car park
  • Parking for women at hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 60 PLN
  • Garage is a 1-minute walk away
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 12:00.00 until 23:00.00
  • Hotel bar
  • Garden terrace
  • Indoor pool open from 08:00.00 until 22:00.00
  • Sauna
  • Turkish bath
  • Fitness room
  • Health and beauty center open from 08:00.00 until 22:00.00
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 PLN Fee per day 0 PLN
  • Mobile phone reception
  • Fitness centre
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Senior Comfort suitable communal rooms
  • Interior lighting in public areas with motion sensors
  • Within walking distance of public transport max. 500m
  • Background music not louder than 40 db
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.
  • Senior Comfort suitable food service
  • Various main meals available for half or full board
  • Easy-to-read menu (font at least Arial 12)
  • Table service
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms Hourly rate 0 PLN
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 5
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • Telephone in the bathroom
  • Room safe
  • Coffee machine/tea-maker
  • Centrally controlled air conditioning
  • Temperature controls in 205 rooms
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 205 rooms
  • TV with international news channel
  • Remote control for heating + air conditioning
  • Separate reading light for bed
  • Separate luggage storage space
  • Separate coat rack
  • Spacious wardrobe (linen shelf, hanging options)
  • Bed at least 50 cm high
  • Hooks for bath robes in bathroom
  • Generous storage space in the bathroom
  • Complimentary slippers provided in room
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted Fee per day 60 PLN
  • Pets permitted Fee per day 60 PLN
  • Hotel safe
  • Vending machine for beverages
  • Ice machine
  • Air conditioning in public areas
  • ATM
  • Changing mat for babies
  • Classic concierge service
  • Express check-out
  • Porter service Cost per item 8 PLN
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 1 day(s)
  • Medical service
  • Various daily newspapers available
  • Excursion offers, e.g. for day trips or other excursions which can be run either unescorted or for groups
  • Information material about the hotel, region and local events
  • Adaptor for Chinese/US plugs

Hotel location

Ul. Gesia 22a, 31-535 Kraków - Malopolskie

Evaluations of Galaxy

Overall 34 ratings, including comments: 20 ratings
8.3 / 10
Average rating of all hotel guests
91% of all hotel guests would recommend this hotel to their friends
Private Solo traveller
8.1 / 10
January 2018

breakfast and the stuff

the layout in wellness. its not hygienic to use towel. bed sheets are better. no place for leaving towels, few more chairs would appreciate

Couple over fifty under sixty
9.0 / 10
July 2017

Pleasant staff, good variety of breakfast, great position

Carpets on 6th floor , we were needed cleaning .

Corporate customers
9.3 / 10
July 2017

Additional fee for parking

Corporate customers
6.2 / 10
June 2017

good location, spa

noise coming from technical equipment

7.9 / 10
July 2016

Hospitality and quality of service.

Insufficient refrigerator in room.

Corporate customers
7.3 / 10
June 2016

Air condition respectively ventilation can not be switched off and is really annoying and loud during night.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information