Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Four Seasons Hotel Hangzhou At West Lake

5 LINGYIN ROAD, 310013 Hangzhou - Xihu
Center 5.00 km Train station 10.00 km Airport 34.00 km
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Four Seasons Hotel Hangzhou At West Lake
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business tariff
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Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Four Seasons Hotel Hangzhou At West Lake

  • Free WiFi
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

In the name of our whole crew, we welcome you proudly to the FOUR SEASONS HOTEL HANGZHOU. As a member of the Four Seasons family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Spa Hotels abound, but the FOUR SEASONS HOTEL HANGZHOU is a great choice to fulfill all of your needs and expectations. Book with us and find out! Parking is not a problem at our hotel, we have ample parking available for our visitors. Free for you We provide guests with a complimentary bottle of water. If you are arriving by car, we have free parking directly at the hotel. We feature a lift for convenient access to the charming rooms on the upper floors. You will not have to go hungry - or thirsty - with our full-service eatery and the lively hotel bar providing for your every need. Relax or be active In our hot tub and sauna you will be able to clear your mind of stressful thoughts.

Hotel data

Spa clinic, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Four Seasons Hotel Hangzhou At West Lake:

Visa Japan Credit Bureau American Express Mastercard

Service & facilities

  • Elevator
  • WiFi with internet access in lobby
  • Hotel-owned car park
  • Video surveillance of hotel lobby
  • Sprinkler system
  • Indoor swimming pool:
  • Outdoor swimming pool:
  • Sauna:
  • Health and beauty center:
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • Special facilities for the disabled (visually impaired/deaf)
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • WiFi in all rooms Price/Hour 0,00 CNY
  • WiFi in all rooms Price/Day 0,00 CNY

In-house services

  • Laundry service
  • Baby-Sitting
  • Free WiFi
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • 1 bottle of mineral water
  • Hairdresser/Barber
  • Business Center
  • Safety deposit boxes at reception
  • Audiovisual conference equipment
  • Number of conference rooms: 4

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Four Seasons Hotel Hangzhou At West Lake

Four Seasons Hotel Hangzhou At West Lake: Location and distance

Show hotel on map

Center: 5.00 km - Wulin Square

Airport: 34.00 km

Train station: 10.00 km - Hangzhou Railway Station

Frequently asked questions about Four Seasons Hotel Hangzhou At West Lake

How was the Four Seasons Hotel Hangzhou At West Lake rated on average?
On average, the was rated by former guests.
How far is the distance to the nearest train station?
The nearest train station is 10 kilometers from the Four Seasons Hotel Hangzhou At West Lake.
How far is the distance to the nearest airport?
The nearest airport is 34 kilometers from the Four Seasons Hotel Hangzhou At West Lake.
Is the hotel Four Seasons Hotel Hangzhou At West Lake centrally located?
The Four Seasons Hotel Hangzhou At West Lake is approximately 5 kilometers from the city center.
Is there parking for hotel guests at the Four Seasons Hotel Hangzhou At West Lake?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Four Seasons Hotel Hangzhou At West Lake?
Breakfast is not available at the Four Seasons Hotel Hangzhou At West Lake.
Is it possible to cancel the booking at the Four Seasons Hotel Hangzhou At West Lake free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Four Seasons Hotel Hangzhou At West Lake?
The hotel offers the following payment options:
  • Visa
  • Discover
  • Japan Credit Bureau
  • American Express
  • Mastercard
  • Diners Club
  • (Bank) transfer

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