Hotel Excelsior in Frankfurt am Main - 3 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • 1 mini bar refill

Hotel description Excelsior

A perfect location for city and business travellers

The Hotel Excelsior is centrally located, right next Frankfurt's main railway station. From here, it is a few minutes' walk to the financial district, the Römer building and the city centre. It is a 12-minute drive to the airport.

Your accommodations at a glance

The rooms are furnished with comfortable furniture. All of the rooms are flooded with light, and are bright and cosy. A practical work area is at your disposal. Use the minibar at no charge; it is refilled daily.

Look forward to the Goethe Bar

A comprehensive breakfast offer is ready for you as early as 5 a.m. PC's are available for you to use in the hotel lobby free of charge. The hotel bar offers cocktails, wine, beer and snacks.

Hotel data

Last partial renovation 2009, Number of floors 8, Total number of rooms 197, Number of single rooms 104, Number of double rooms 73, of which are suitable as three-bed rooms 18, Number of junior suites 1, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 12:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair hotel, No-smoking room 101, Family rooms available 4, DEHOGA Rating 3, DEHOGA Rating valid until 2020-04-25

AddressShow map

Mannheimerstrasse 7-9, 60329 Frankfurt am Main, Germany


  • Station (Frankfurt Hbf (tief)) 0.22 km
  • City centre (Frankfurt) 1.33 km
  • Airport (Frankfurt am Main International Airport (FRA)) 12.35 km
  • Highway (A648 - Anschluß (Theodor-Heuss-Allee)) 2.54 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

12:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Travelers' checks

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Garage in the hotel Fee per 24 hours 20,00 EUR
  • Restaurant(s) 1 open from 17:00.00 until 22:00.00
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Breakfast for early risers from 05:00 o'clock to 11:00 o'clock
  • Breakfast with Chinese dishes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Provider FREE HotSpot
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Voicemail
  • Analogue modem connection
  • Mini-bar
  • Soundproof windows
  • Windows for opening
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • 1 mini bar refill
  • WLAN in room
  • Domestic landline phone calls
  • Adaptor for Chinese/US plugs
  • Chinese newspaper

Hotel location

Mannheimerstrasse 7-9, 60329 Frankfurt am Main - Bahnhofsviertel

Evaluations of Excelsior

Overall 882 ratings, including comments: 510 ratings
7.8 / 10
Average rating of all hotel guests
88% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.8 / 10
November 2017

not ventilation on bathroom

8.8 / 10
July 2017

The terrible WIFI !!!

Corporate customers
6.2 / 10
November 2016

Free minbar, Wifi and national calls

I booked a double room for single use, but then 2 breakfasts appeared on the bill. When I complained immediately, the staff argued and said that it's a double room, so there should be two breakfasts. But it was clearly written on my confirmation that I booked it for single use. Then he said that he didn't know how to correct it and that I should talk to his colleague the following day. Even though it was a ´´double room´´ for single use, it was so tiny, that I could hardly walk around the bed, and even the bathroom door doesn't fully open because it hits the bed. So booking a double room for single use to get a bigger room was a complete flop.

Corporate customers
7.5 / 10
September 2016

Practical location

Corporate customers
7.2 / 10
September 2016

Good value for money

The fan in the room was broken and I didn´t get a new one although I asked for it. I was woken up at 5:30 although I didn´t ask for it. The elevators were very slow and busy

Corporate customers
8.8 / 10
November 2015

Good and quite

Corporate customers
7.2 / 10
November 2015

All the content in the minibar is for free, which is excellent! The location is also great.

It is not understandable why I have to fill out a registration form by hand every time I check in, even though all the information is already electronically stored. Why can't they simply print out the information and let me sign?

Private Solo traveller
7.5 / 10
July 2015

Location, friendly staff, free bar

old style bathroom

Corporate customers
4.2 / 10
February 2015

The staff were friendly and helpful

The decor, the lifts are awful, size or room and the noise level off the street

Private Solo traveller
4.3 / 10
January 2015

TV, free Wlan, free room bar, free coffee in room

Requested wake up service for next morning, nobody called, missed the train Room extremely small, Toilets smaller, with ery small basin

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