Hotel Eurostars Madrid Tower - 5 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Eurostars Madrid Tower

Business hours of reception: 24 hours


The Eurostars Madrid Tower Hotel opened its doors in Madrid at the end of 2008. This five-star establishment is one of the most interesting projects of the century.


Situated in the impressive business tower Torre SyV, the hotel is 235 m high and has 30 floors. Due to this unique location, guests can enjoy a magnificent view from all 473 rooms, of which more than 25 are suites. All rooms are provided with the latest building engineering and AV technologies.


Our main restaurant presents a first-class creative cuisine on the 30th floor from where guests can admire the unique and breathtaking view of Madrid.


The spa area is located on the 28th and 29th floor offering a wide choice of health and beauty treatments. The conference area is also located on these floors. On an area of 2,500 m², all necessary amenities are offered to arrange any kind of event.

Our 474 rooms look onto Madrid and from them you may enjoy a privileged, exclusive view of the city centre or of the amazing Sierra. They are equipped with domotic elements, like intelligent buildings, which guarantee thermal, acoustic and light insulation. Besides, they are also provided with a wide range of audiovisual last generation appliances such as amazing LCD panoramic TVs, free wifi connection and intelligent telephones. The reproductions of some of the most famous skyscrapers in the world, placed at the entrance of the room, will remind you of the fact that you are in a big building. Apart from the queen superior rooms, the hotel is provided with 25 Junior Suites, 1 luxury suite and one Presidential Suite. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2009, Number of floors 30, Total number of rooms 474, Number of single rooms 474, Number of double rooms 474, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 25, Hotel, City hotel, Business hotel, Art/design hotel, Trade fair hotel, Trade fair/conference hotel, Holiday hotel, Health and beauty hotel, Certified Spa Hotel, Family hotel, No-smoking hotel, Certified Design Hotel, Gay and lesbian-friendly hotel, No-smoking room 200

AddressShow map

Paseo Castellana 259-b, 28046 Madrid, Spain


  • Station (Madrid - Chamartín Railway Station) 1.01 km
  • City centre (Madrid) 7.26 km
  • Airport (Madrid Barajas International Airport (MAD)) 10.21 km
  • Highway (AVENIDA MANUEL AZAÑA) 0.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park Fee per 24 hours 25 EUR
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Parking with charging facility for electric cars
  • Restaurant(s) 1 open from 13:30.00 until 16:00.00 and from 20:30 until 23:00.00
  • Hotel bar
  • Café/bistro
  • Sauna Fee 18 EUR
  • Turkish bath Hourly rate 18 EUR
  • Whirlpool
  • Fitness room
  • Health and beauty center
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with spy-hole in 0 rooms
  • Breakfast
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Wheelchair users can check door widths at reception
  • Easy access for wheelchairs
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Fridge
  • Ironing machine for pants
  • Temperature controls
  • Soundproof windows
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • WLAN in room
  • Towels changed every 1 day(s)
  • Babysitter
  • Limousine service
  • Adaptor for Chinese/US plugs

Hotel location

Paseo Castellana 259-b, 28046 Madrid - Madrid

Evaluations of Eurostars Madrid Tower

Overall 37 ratings, including comments: 18 ratings
8.5 / 10
Average rating of all hotel guests
89% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.8 / 10
October 2011

Very nice luxury rooms and facilities. Very quiet. Great view.

Breakfast expensive.

Corporate customers
8.5 / 10
July 2011

Great location as you are near the airport - 15 minutes

The restaurant is very expensive but the view is great from the 30th Floor.

Corporate customers
7.9 / 10
July 2011

Good Service and great receptions, friendly.

Isolated from Madrid and a bit of a walk to metro stations. As the surrunding is a construction site, not the best view available.

Corporate customers
4.3 / 10
January 2011

Luxurious rooms, floor heating.

Extra paying for the Spa area in a 5-Star hotel is absolutely unacceptable (Price: 29€/h). The hotel's website does not tell this. Also the breakfast was not 5-Star like.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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