Europe Hotel & SPA in Zermatt - 4 HOTEL INFO stars

This is what awaits you:

  • Fruit bowl
  • Use of an Internet terminal at the hotel
  • Free use of the sauna

Hotel description Europe Hotel & SPA

The family-run Europe hotel enjoys a quiet and sunny location in Zermatt, a 10-minute walk from all 3 cable cars. It offers 16 new double rooms in the Alpine modern look and a new wellness area, free Wi-Fi in the entire building. Almost every room in the Europe Hotel & Spa has a balcony and the rooms in the main building offer a splendid view of the Matterhorn. In the wellness area you can find 2 saunas, a steam bath, a jacuzzi and you can enjoy a relaxing massage. Every morning a generous buffet breakfast is served and in the evening you can enjoy a delicious dinner, accompanied by one of the fine wines from the extensive list. The Single-Economy room is very adequate for children or teenagers.

If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation
will be charged.

If cancelled up to 15 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the total price of the reservation
will be charged.

Our first-class wellness retreat boasts a purist architecture. It has everything it needs after a day in the Zermatt nature. From 12.01.2012 - 28.04.2013 cancellations up to 21 days before arrival are free of charge. Thereafter and no show will be charged with the price of your stay. Reception hours: On business days: from 7:30 AM to 10:00 PM

Hotel data

Hotel built in 1962, Last complete renovation 2010, Total number of rooms 37, Number of single rooms 1, Number of double rooms 36, of which have 2 separate beds 35, Rooms with connecting door 2, Hotel open all year round, Reception manned from 07:30, to 22:00, Earliest check-in 13:00, Latest check-out 11:00, English-speaking staff available during the day, Hotel, Art/design hotel, Boutique hotel, Holiday hotel, Health and beauty hotel, family-run hotel, child-friendly hotel, Cycling/biker hotel, Hiking hotel, Winter sports hotel, No-smoking hotel, Certified Ski Alpine Hotel, No-smoking room 39

AddressShow map

Riedstrasse 18, 3920 Zermatt, Switzerland


  • Station (Zermatt - Bahnhof) 0.77 km
  • City centre (Zermatt) 0.12 km
  • Airport (Malpensa International Airport (MXP)) 87.18 km

Service times

Reception open:

7:30 AM to 10:00 PM

Earliest check-in:

1:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 CHF
  • Restaurant(s) 1 open from 07:00.00 until 11:00.00 and from 19:00 until 23:00.00
  • Hotel bar
  • Café/bistro
  • Garden terrace
  • Indoor pool open from 15:00.00 until 20:00.00
  • Sauna Fee 0 CHF
  • Solarium Fee 0 CHF
  • Turkish bath Hourly rate 0 CHF
  • Whirlpool Hourly rate 0 CHF
  • Health and beauty center open from 15:00.00 until 20:00.00
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 CHF
  • Mobile phone reception
  • Breakfast from 07:00 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing

Room facilities

  • WLAN with Internet access in rooms
  • Satellite TV
  • Radio
  • Desk
  • Seating area
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 20 CHF
  • Hotel safe
  • Baby monitor available
  • Classic concierge service
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Shuttle service to the central station Fee 0,00 CHF
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Fruit bowl
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • Personal shuttle service from next railway station
  • Personal shuttle service to next railway station
  • WLAN in room
  • Storeroom for skiing equipment
  • Adaptor for Chinese/US plugs

Hotel location

Riedstrasse 18, 3920 Zermatt -

Evaluations of Europe Hotel & SPA

Overall 4 ratings, including comments: 4 ratings
9.4 / 10
Average rating of all hotel guests
100% of all hotel guests would recommend this hotel to their friends
Couple over thirty under fourty
9.0 / 10
November 2011

The staff are really friendly and can speak many languages fluently. They are really helpful and try to do their best to satisfy the customers.

Couple over fifty under sixty
10 / 10
November 2011

Wonderful Hotel, the spa steamrooms and sauna's world class and the food a gourmet delight! We look forward to a return visit...

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