Europe Grand Hotel in Lucerne - 4 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Europe Grand Hotel

Business hours of reception: 24 hours


The Grand Hotel Europe, built in 1872, combines a great past with a contemporary outlook and is distinguished by its subtle elegance, attentive service and warm hospitality.

Our traditional 4-star-hotel, with its 170 individually furnished rooms, was tastefully and totally renovated during the last years. Our 170 individually decorated rooms have been renovated with much love and attention to detail. They are equipped with bath or shower, toilet, radio, television, telephone and partly with a balcony and air-conditioning. High-Speed Internet via Wireless-LAN is available in the whole hotel.

Our conference rooms feature natural daylight and are equipped with the latest technology including air-conditioning. Combined with the personal assistance and flexibility of our multilingual staff our convention facilities offer unique possibilities for a successful event at the Grand Hotel Europe.

The big terrace, the cultivated garden, as well as our cosy bar and restaurant with innovative food, offer an exclusive stay in one of the most beautiful countrysides of Switzerland.

The hotel is in a prestigious location near esplanade, casino, tennis and golf, 10 minutes away from the city centre. The bus station is situated in front of the hotel. Parking is available at the hotel.

169 individually designed rooms. Partly with views of the lake and air condition.Public parking is available at a location nearby (reservation is not possible) and charges apply. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1874, Last complete renovation 2008, Last partial renovation 2010, Number of floors 5, Total number of rooms 169, Number of single rooms 7, Number of double rooms 162, of which have 2 separate beds 6, of which have a double bed 156, of which are suitable as three-bed rooms 15, of which are suitable as four-bed rooms 18, Rooms with connecting door 6, Number of suites (separate rooms) 1, Number of junior suites 7, Number of rooms with air conditioning 51, Hotel closed from 2009-11-01, to 2010-04-01, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, family-run hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 169, Family rooms available 10, Children's beds/cots 20, DEHOGA Rating 4, DEHOGA Rating valid until 2019-12-31

AddressShow map

Haldenstr. 59, 6006 Lucerne, Switzerland


  • Station (Luzern - Bahnhof) 1.26 km
  • City centre (Luzern) 1.69 km
  • Airport (Zürich Airport (ZRH)) 48.52 km
  • Highway 3.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 CHF
  • Hotel-owned car park Fee per 24 hours 20 CHF
  • Car park is directly by hotel
  • Secure parking
  • Garage in the hotel Fee per 24 hours 20 CHF
  • Restaurant(s) 1 open from 12:00.00 until 14:00.00 and from 18:00 until 21:30.00
  • Hotel bar
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Garden terrace
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby Fee per day 0 CHF
  • Mobile phone reception
  • WLAN operator Swisscom
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Automated external defibrillator on site (AED)
  • Hotel restaurant menu in Mandarin
  • Breakfast with Chinese dishes

Room facilities

  • WLAN with Internet access in rooms Cost per day 5 CHF Provider Swisscom
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Room safe
  • Temperature controls in 51 rooms
  • Windows for opening
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Bathrobes
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Hotel safe
  • Vending machine for beverages
  • Porter service
  • Free daily newspapers
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Pets not allowed
  • Room service until 21:00.00
  • Local map and destination/city information in Mandarin
  • Adaptor for Chinese/US plugs
  • Mandarin log-in instructions for internet

Hotel location

Haldenstr. 59, 6006 Lucerne -

Evaluations of Europe Grand Hotel

Overall 6 ratings, including comments: 3 ratings
6.6 / 10
Average rating of all hotel guests

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