Essener Hof Sure Hotel Collection by Best Western - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Essener Hof Sure Hotel Collection by Best Western

A perfect location for city travellers

The Essener Hof Top CCL Hotel welcomes its guests in an ideal central location, near the main train station. The hotel can be easily reached via the A40 motorway. Various cafés, restaurants and shopping facilities are just a small walk away.

Your accommodation at a glance

The bright and spacious rooms are furnished in contemporary style and guarantee a pleasant and relaxing stay. Blackout curtains promise a restful and peaceful sleep. Amenities include a seating area, a writing desk, flat screen TV with Sky-programme, telephone and a safe.

This also awaits you

Start your day with a rich breakfast from the buffet. During the day, the bar and the restaurant offers tasty drinks and dishes to you. Event- and meeting rooms are available for guests. A laundry service is also available.

Hotel data

Hotel built in 1883, Last partial renovation 2019, Number of floors 5, Total number of rooms 114, Number of single rooms 53, Number of double rooms 57, of which have 2 separate beds 9, of which have a double bed 45, of which are suitable as three-bed rooms 3, of which are suitable as four-bed rooms 1, Number of suites (separate rooms) 1, Number of junior suites 0, Number of apartments 4, Hotel closed from 2009-12-24, to 2009-12-27, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 26, Hotel, City hotel, Business hotel, Trade fair/conference hotel, family-run hotel, VARTA certified business hotel 14467, No-smoking room 114, Hypoallergenic rooms 3, Family rooms available 2, Children's beds/cots 3, Extra-long (over 2m) beds in 62 rooms, DEHOGA Rating 4, DEHOGA Rating valid until 2019-04-30

AddressShow map

Am Handelshof 5, 45127 Essen, Germany


  • Station (Essen Hauptbahnhof) 0.2 km
  • City centre (Essen) 0.2 km
  • Airport (Düsseldorf International Airport (DUS)) 25.04 km
  • Highway (A40 - Essen-Huttrop) 1.07 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Car park is a 2-minute walk away
  • Secure parking
  • Security patrolled car park
  • Restaurant(s) 1 open from 18:00.00 until 22:30.00 Closed monday,tuesday,wednesday,thursday,friday,saturday,sunday
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • Fitness centre Fee 0 EUR
  • Breakfast
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Seating with armrests in reception area
  • Within walking distance of public transport max. 500m
  • Background music not louder than 40 db
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.
  • Various main meals available for half or full board
  • Easy-to-read menu (font at least Arial 12)
  • Table service
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff Red Cross Certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms Hourly rate 0,00 EUR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • Voicemail
  • ISDN connection in 114 rooms
  • Room safe
  • Kitchenette in 3 rooms
  • Fridge in 77 rooms
  • Coffee machine/tea-maker in 11 rooms
  • Microwave oven in 3 rooms
  • Ironing machine for pants in 1 rooms
  • Iron + ironing board in 1 rooms
  • Temperature controls in 27 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 114 rooms
  • TV with international news channel
  • Remote control for heating + air conditioning
  • Separate reading light for bed
  • Separate luggage storage space
  • Separate coat rack
  • Spacious wardrobe (linen shelf, hanging options)
  • Bed at least 100 cm wide (single bed), at least 180 cm (double bed)
  • Hooks for bath robes in bathroom
  • Generous storage space in the bathroom

In-house services

  • Hotel safe
  • Vending machine for beverages
  • Air conditioning in public areas
  • Porter service Cost per item 0,00 EUR
  • Free daily newspapers
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Pets not allowed
  • Room service
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available
  • Information material about the hotel, region and local events

Hotel location

Am Handelshof 5, 45127 Essen -

Evaluations of Essener Hof Sure Hotel Collection by Best Western

Overall 467 ratings, including comments: 224 ratings
8.3 / 10
Average rating of all hotel guests
92% of all hotel guests would recommend this hotel to their friends
April 2020

tried to cancel my reservation due to the corona v-19 they did not refund my money!!!!!! what kind of people are they? oliveira

Corporate customers
7.5 / 10
December 2018

The hotel was very central being close to the railway station. Everything was clean and well maintained. The staff were also friendly and helpful.

Although the hotel was clean and well maintained it felt dated compared with newer hotels I have stayed at in Essen. It also felt a little too formal for my taste.

Corporate customers
9.3 / 10
May 2017

This is an excellent hotel conveniently located the bed room and bathroom was spotless , clean and comfortable. The staff were very nice and friendly.


Couple over fourty under fifty
10 / 10
August 2012

Thank you, we enjoyed the stay very much.

Corporate customers
4.2 / 10
February 2009

Simply an average hotel in a city without a lot of appeal. Nothing positive to report

Initially booked a single room. After seeing the room I complained about the very narrow bed and in a fairly brusk manner the receptionist offered me to alternatively take a double room but at an extra € 30,00 (in addition to the original € 85,00). I suggested a supplement of € 15,00 but was told to take it or leave it. Now these rates would normally still be acceptable but being carnival the hotels in the vicinity weren't booked out (some 4 star Duesseldorf hotels going at under € 50,00 that night). Room had no minibar and not even a complimentary water on the table. Breakfast poor - bacon far from being crispy, meats of inferior quality, poor choice of bread rolls and the selection of fruits not very inspiring. And just looking through my booking I saw that according to I had booked a *champagner joker* pkg which also included a 1/2 bottle of champagne. Yet at the hotel it appears that nobody knew - at least I never got to see such a bottle. The first night both restaurant and bar were closed due to carnival, subsequently also less service. Wine that I bought at the reception had me overthrough, although only 250 ml bottle!!! Night receptionist extremely unfriendly. Internet is not free. Although the fee is modest (€ 1,00 per 10 minutes) the terminal is inconveniently located directly opposite reception and in the corridor leading to the elevator (no privacy). At just € 10,00 more I could have had the Moevenpick just across the road and had the quality I am used to. The records of will know better but I think I've booked over 100 times with them and this is the first time that I filled out their valuation form. Says a lot, doesn't it?

Couple over fifty under sixty
9.7 / 10
March 2008

this hotel was perfectly situated for a opera visitor. It was very clean and furnished with taste.

Corporate customers
8.8 / 10
October 2007

All staff without exception were very friendly and helpful even if we could not always communicate (I don't speak German). There was always someone on staff that could speak English or French to assist. The bathrooms in the rooms are exceptionally spacious with bath and shower, especially by Europe Standards. The central location is great.

Couple over thirty under fourty
7.7 / 10
March 2007

Excellent location close to the train station. Very clean.

The hotel offers breakfast on Sunday until 11:00 and I got a call to leave the room at 11:30.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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