Hotel Equatorial Penang - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel

Hotel description Equatorial Penang

In the name of our entire team, we welcome you warmly to the Equatorial. As a member of the Equatorial Hotels family, the Equatorial is part of a network dedicated to providing you with total satisfaction with your accommodation. Golf Hotels abound, but the Equatorial is a great choice to fulfill all of your needs and expectations. Book with us and find out! Ask our knowledgeable reception team for details on car hire and feel free to use hotel parking during your stay. Feel at ease knowing we have security staff monitoring the parking lots and hotel complex, there are video cameras at the entrance and also in the hallways throughout the hotel, and secure parking is available for two-wheelers. Free for you We offer guests a complimentary welcome drink and a bottle of water. Hotel guests enjoy a free daily newspaper. The use of the hotel sauna is included in your stay and comes at no extra cost. Wireless connection to the internet is available in the hotel's public rooms. Make yourself at home Our clientele are welcome to leave valuables at our safety deposit box at the reception. Use the elevator to access the upper floors of the comfy hotel. We have video surveillance in our lobby. Culinary greetings from the kitchen Whole-grain wholesome meals can be found on our restaurant's menu as well as vegetarian dishes. Where you will stay Cable television for visual and audio entertainment is present in all of our hotel rooms. The television sets in the hotel feature satellite channels. Internet TV is part of the facilities found in your room. During your entire trip you will be able to stay in touch with your friends or family since a properly functioning telephone can be found in all of the rooms. Relax or be active Ask our experienced crew about the sauna that we provide. The state-of-the-art fitness room is particularly well used by the hotel guests. While visiting with us take advantage of some of our leisure activities, like a friendly game of ping pong with your friends and family. The hotel offers free parking for in-house guest. Offers high speed internet access in the guest rooms and wireless internet services in selected areas of the hotel. Designated floors for non-smokers. IMPORTANT NOTICE ABOUT THE IMPLEMENTATION OF LOCAL GOVERNMENT FEE Penang State Government wil be imposing Local Government Fee on all hotels in Penang effective 1 June 2014. For arrivals from 1 June 2014, the fee of RM3.00 per room/night wil also apply bookings / payments that have already been made and received prior to the implementation date. The State Government has highlighted that the levy on the hotel rooms will be channelled towards developing the state's tourism industry and cultural activities. Following to this new government ruling, please be advised that RM 3.00 will automatically be added to your guest's bill. We trust that this minimum and unavoidable fee will not in any way affect the business relationshop that we truly value and share with you. * With effect from 01st April 2015, the 6% government tax will be replaced by the 6% Goods & Service Tax (GST). * All taxes, levies and charges are subject to change at the discretion of the hotel and in accordance with the Malaysian Government legislation. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1989, Last complete renovation 2011, Last partial renovation 2010, Number of floors 12, Total number of rooms 662, Number of single rooms 476, Number of double rooms 186, of which have 2 separate beds 186, Rooms with connecting door 10, Number of suites (separate rooms) 41, Number of junior suites 24, Number of apartments 22, Number of rooms with air conditioning 662, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Number of business rooms 113, Hotel, Business hotel, Trade fair/conference hotel, Airport hotel, Apartment/Suite hotel, Golf hotel, No-smoking room 388

AddressShow map

1 Jalan Bukit Jambul, 11900 Penang, Malaysia


  • Station (Butterworth Railway Station) 40.0 km
  • City centre (Georgetown) 8.0 km
  • Airport (Penang International Airport (PEN)) 15.15 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 19,95 MYR
  • Hotel-owned car park Fee per 24 hours 5 MYR
  • Car park is directly by hotel
  • Security patrolled car park
  • Marked disabled parking space
  • Parking with charging facility for electric cars
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 5 open from 06:00.00 until 01:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Garden terrace
  • Roof garden
  • Outdoor swimming pool open from 06:00.00 until 22:30.00
  • Sauna Fee 0 MYR
  • Fitness room
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 19,95 MYR
  • Door with spy-hole in 662 rooms
  • Door with security chain in 249 rooms
  • Door with security lock in 662 rooms
  • Breakfast from 06:00 o'clock to 10:30 o'clock
  • Halal food available
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff trained in cardio pulmonary resuscitation (CPR)

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms Hourly rate 49,95 MYR Provider 6
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • Satellite TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • ISDN connection in 662 rooms
  • Room safe
  • Mini-bar
  • Iron + ironing board in 662 rooms
  • Individually controlled ventilation in 662 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 662 rooms

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Shuttle service to the airport
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Welcome drink
  • Free garage in or directly by hotel
  • Free use of the sauna
  • WLAN in room
  • Pets not allowed
  • Room service from 00:00.00 until 23:59.00
  • Childcare from age # Hourly rate 20 MYR
  • Evening entertainment
  • Store/mini supermarket
  • Limousine service
  • Medical service

Hotel location

1 Jalan Bukit Jambul, 11900 Penang - Bayan Lepas

Evaluations of Equatorial Penang

Overall 220 ratings, including comments: 134 ratings
8.7 / 10
Average rating of all hotel guests
96% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.0 / 10
January 2020

Ambience is very good

Advance blocked from the card is not getting refunded immediately because of which we are facing difficulty in settling our travel bills. Immediate actions to be taken since the issue is repeating to all our team.

Corporate customers
7.7 / 10
January 2020

Hospitality and caring


Corporate customers
8.4 / 10
November 2019

gift for long stay guests

no atm in hotel, no shops/restarants in nearby area

Corporate customers
9.7 / 10
October 2019

the kindness of the employees the gym and the hill nearby for hiking


Corporate customers
9.6 / 10
August 2019

Location, quality of food, cleanliness

Music band is playing too loud and the rooms facing the pool is really noisy. Also, you can't be quiet at night in the hotel wile the band is playing.

Corporate customers
10 / 10
May 2019

Wifi worked great! Breakfast choices were plentiful. Staff was very helpful.

Corporate customers
10 / 10
April 2019


Pool Bar prices could be a bit reduced... // )

Corporate customers
9.1 / 10
February 2019

the friendliness of all staff of the hotel convenient shuttle bus to hotel and company professional front desk service


Corporate customers
9.6 / 10
October 2018

Employees are really friendly!

Nothing to report

Corporate customers
9.6 / 10
September 2018

All good


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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information