Hotel Emperador in Madrid - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Emperador

Welcome to Emperador Hotel in Madrid!

The location is right in the heart of the city, with excellent communications and only minutes from the main tourist attractions.

It offers 232 guestrooms recently refurbished which combine the classical elegance and the comfort with up-to-date services of a 4-star hotel.

WIFI free included in lobby.

The rooftop, with terrace, solarium and pool is the ideal place to surprise your companion under the beautiful sky of Madrid. This is a complimentary service for guest lodging in the hotel (from May to September).

Other services are fitness center, hairdresser, sauna and valet parking.

Before a relaxing visit to the sauna or gym of the hotel, enjoy our outdoor swimming pool (during the summer months) and you will be impressed by Madrid´s panoramic view. We have free WIFI throughout the hotel. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1947, Last partial renovation 2016, Number of floors 10, Total number of rooms 232, Number of single rooms 20, Number of double rooms 212, of which have 2 separate beds 108, of which have a double bed 104, of which are suitable as three-bed rooms 20, Number of rooms with air conditioning 232, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 14:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Holiday hotel, No-smoking hotel, No-smoking room 232

AddressShow map

Gran Via, 53, 28013 Madrid, Spain


  • Station (Madrid - Atocha Railway Station) 2.21 km
  • City centre (Madrid) 0.84 km
  • Airport (Madrid Barajas International Airport (MAD)) 12.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

3:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 31 EUR
  • Car park is a 1-minute walk away
  • Hotel bar
  • Café/bistro
  • Outdoor swimming pool open from 11:00.00 until 21:00.00
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Cost per day 0 EUR Provider WI-FI
  • Satellite TV
  • TV remote control
  • Desk
  • Telephone by the bed
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Centrally controlled air conditioning
  • Temperature controls
  • Soundproof windows
  • Windows for opening
  • Hairdryer
  • Bathroom with bathtub
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Classic concierge service
  • Porter service
  • Business center
  • Laundry service
  • WLAN in room
  • Pets not allowed
  • Hairdresser/barber

Hotel location

Gran Via, 53, 28013 Madrid - Centro

Evaluations of Emperador

Overall 28 ratings, including comments: 24 ratings
7.1 / 10
Average rating of all hotel guests
82% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.0 / 10
July 2017


To get a Hotel bill with the Name of the Company on it is extremely difficult. I have stayed in the Hotel before and it wasn't difficult. This time the rules have changed and the VAT number of our BASF site Needs to be given. I sent it later on the day I left but I still haven't got the right invoice, even after various emails.

Corporate customers
October 2013

The pool is just phantastic

Very small and dark room. Not comparable to the one I had a year ago for the same price

Corporate customers
6.8 / 10
December 2012

In the city. Kind staffs. There was a really good pizza at the lobby bar..

Very small room especially it is hard to go to toilet, because opening the bathroom door closes the way to.. There's no real quilt, blanket is just pulled into a sheet on the bed! There is no selection of vegetables at the expensive breakfast. A snoring monster lived in the next room, every noises came through the walls!

Family with children
6.0 / 10
September 2010

Great location, quiet and great roof top pool although VERY cold!

A very nice hotel, paying top dollar one would expect free wi-fi, that was annoying, and expensive extras.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information