Hotel DoubleTree by Hilton Swindon - 4 HOTEL INFO stars

This is what awaits you:

In the name of our whole staff, we welcome you enthusiastically to the DoubleTree by Hilton Swindon. There are ample parking spots available to guests of our hotel. Come and enjoy the tasty food in the eatery. Where you will stay For your convenience We s...
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Hotel description DoubleTree by Hilton Swindon

In the name of our whole staff, we welcome you enthusiastically to the DoubleTree by Hilton Swindon. There are ample parking spots available to guests of our hotel. Come and enjoy the tasty food in the eatery. Where you will stay For your convenience We supply an easy-to-use telephone in all rooms for you to keep in contact with your loved ones. Each room also comes with coffee making facilities. Energetic guests enjoy our hotel's modern fitness room.

Hotel data

Hotel built in 1994, Last complete renovation 2017, Number of floors 5, Total number of rooms 171, Number of suites (separate rooms) 8, Earliest check-in 15:00, Latest check-out 12:00, Hotel, Trade fair/conference hotel, No-smoking room 171

AddressShow map

Lydiard Fields Great Western Way, SN5 8UZ Swindon, United Kingdom

Distances

  • Station (Oxford (Station)) 45.45 km
  • City centre (Swindon) 5.3 km
  • Airport (Bristol International Airport (BRS)) 62.71 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Hotel-owned car park
  • Car park is directly by hotel
  • Restaurant(s) 2
  • Hotel bar
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security lock in 0 rooms
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid

Room facilities

  • Telephone on the desk
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Windows for opening
  • Hairdryer
  • Emergency information
  • Plan of emergency exits

In-house services

  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Business center
  • Secretarial services

Hotel location

Lydiard Fields Great Western Way, SN5 8UZ Swindon -

Evaluations of DoubleTree by Hilton Swindon

Overall 23 ratings, including comments: 9 ratings
6.9 / 10
Average rating of all hotel guests
91% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.0 / 10
January 2013

Generally ok. Food was fine.

Bathroom was a bit worn and not pristine clean. Room service was rubbish, over an hour after saying 20-30 minutes.

Corporate customers
6.6 / 10
November 2011

Very poor service & quality is not consistent.

Corporate customers
6.9 / 10
October 2011

General all rounder

Price

Corporate customers
6.2 / 10
September 2011

Room was cleaned.

Services in the restaurant are very slow.

Couple over fifty under sixty
6.1 / 10
July 2008

Rooms are of a reasonable standard. The Breakfast was hot with a varied choice. Provision of a card asking for visitor's comments.

The reception area and lifts are engulfed by the pungentsmell of COOKING OIL (the staff seem oblivious to this - I suspect that working in the environment on a daily basis has made them immune to the effects). The reception itself should have been refurbished at least two or three years ago. The decor is scuffed, chipped and tasteless. In particular, the lack of a carpet gives the whole area the feeling of a Bus Station. The coffee is brown, muddy and like the decor tasteless (I suspect cost saving mesures mean theat insufficient coffee powder is used and labour saving measures mean that far too much is made at one time which leads to the evapouration of any semblence to coffee after a hour or so). Whoever the Franchisor is they need to action these points with the Franchisee - The Swindon Hilton is damaging the brand - I would think twice in the future about staying at a Group establishment. The Duty Manager (27 July 2008) had little hesitation in stating that there was a funding issue - he also added that in the two years he had worked at the Swindon Hilton there had been 4 inspections by the Hilton Group - I might sugggest that the next time the evaluation team visit they do so when the fryers are on and that they take a couple of large inhalations as they walk through the front door.

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