Hotel DoubleTree by Hilton Metropolitan City - 4 HOTEL INFO stars

This is what awaits you:

In the name of our whole team, we welcome you enthusiastically to the DoubleTree by Hilton Metropolitan - New York City. The town's train station is only a few minutes walk away from our cosy hotel. Guests arriving by car are welcome to use the hotel's av...
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Hotel description DoubleTree by Hilton Metropolitan - New York City

In the name of our whole team, we welcome you enthusiastically to the DoubleTree by Hilton Metropolitan - New York City. The town's train station is only a few minutes walk away from our cosy hotel. Guests arriving by car are welcome to use the hotel's available parking spaces. Our hotel is proud to offer you our adorable café-bistro for coffee specialties as well as a gourmet restaurant for your evening dishes. Where you will stay With our compliments Our hotel includes a convenient phone in all our rooms for you to keep in contact with your loved ones. Our clientele are invited to use the modern fitness room.

Hotel data

Hotel built in 1961, Last complete renovation 2004, Number of floors 20, Total number of rooms 764, Number of suites (separate rooms) 24, Earliest check-in 15:00, Latest check-out 12:00, Hotel, City hotel, Trade fair/conference hotel, No-smoking room 29

AddressShow map

569 Lexington Avenue, 10022 New York, United States of America

Distances

  • Station (New York - Grand Central Terminal) 0.66 km
  • City centre (New York) 5.72 km
  • Airport (La Guardia Airport (LGA)) 8.64 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Restaurant(s) 2
  • Café/bistro
  • Fitness room
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Security guards
  • WLAN with Internet access in lobby
  • Fitness centre
  • Door with security lock in 0 rooms
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Parking areas patrolled
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Hotel staff trained in first aid
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • Telephone on the desk
  • Kitchenette
  • Iron + ironing board
  • Windows for opening
  • Hairdryer
  • Emergency information
  • Plan of emergency exits

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • ATM
  • Classic concierge service
  • Express check-out
  • Business center
  • Laundry service
  • Store/mini supermarket
  • Hairdresser/barber

Hotel location

569 Lexington Avenue, 10022 New York - NY

Evaluations of DoubleTree by Hilton Metropolitan - New York City

Overall 48 ratings, including comments: 30 ratings
6.2 / 10
Average rating of all hotel guests
Group
4.6 / 10
August 2017

Only positive is that it is close to many attractions

Rooms are very old, doors cracked, paints peeled off, no water the whole night due to construction, no complimentary wifi

Corporate customers
3.6 / 10
October 2015

Room very dirty

Corporate customers
9.0 / 10
November 2014

Typical smaller NYC room. Staff was excellent, and had room service for dinner which was also excellent.

Corporate customers
7.0 / 10
October 2014

location

slow and bureaucratic check-in

Corporate customers
4.4 / 10
June 2013

2 of our rooms were not ready, said they would call when ready, never did. Said breakfast was included when booked, was not.

Corporate customers
6.2 / 10
June 2013

central location

small room

Corporate customers
7.1 / 10
May 2013

The hotel is not very customer friendly. I guess that they have a lot of bookings and hence do not mind.

Corporate customers
4.4 / 10
April 2013

Breakfast is included in the booking page based on the corporate agreement with the hotel through hotelbooker however the item is not included in the reservation summary page. Therefore, hotel refused to provide breakfast. Hotelbooker system needs to address the breakfast issue with this hotel. I was assigned a room next to the housekeeper rooms. The house keepers were talking loudly in the corridor and you can hear from inside the room. The house keeper left her personal items and housekeeping list in my room's desk causing concern for safety.

Corporate customers
8.5 / 10
September 2012

Unfortuntely I found two dirty glasses in the room. I was about to pour a drink into one of them and noticed residual wine at the bottom of one. Not good...

Corporate customers
4.1 / 10
August 2012

Never been in such a loud, sticky and noisy hotel before. Not worth the money even for NYC standards. Noisy air conditioning and people slamming doors of stairwells all night long.

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