HOTEL INFO stars

DoubleTree by Hilton Memphis Downtown

Rating
6.4 / 10
This is what awaits you:
Our whole crew would like to proudly welcome you to the DoubleTree by Hilton Memphis Downtown. The restaurant team will make every meal in the full-service dining room a memorable one. Where you will...
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Hotel description DoubleTree by Hilton Memphis Downtown

Our whole crew would like to proudly welcome you to the DoubleTree by Hilton Memphis Downtown.
The restaurant team will make every meal in the full-service dining room a memorable one.
Where you will stay
During your entire trip you'll be able to stay in touch with your family or friends since an easy-to-use phone is included in all the hotel rooms. Rooms come with coffee making utensils.
Relax or be active
In the jacuzzi you will clearly be able to take a breather in a easy-going environment and forget all of your worries. You will enjoy your work-out in our fully equipped fitness room.

Renovated: 2005
Built: 1985
Check-in time: 16:00
Check-out time: 11:00
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Address

 
Union Ave 185, 38103 Memphis, United States

Distances (km)

City district (Memphis) 0.15
Airport (Memphis International Airport (MEM)) 13
Airport (Jonesboro Municipal Airport (JBR)) 93.72
 

Hotel features

  • Suites: 7
  • Fire detector
  • ATM
  • Swimming pool (outdoor)
  • Laundry service
  • Secretarial service
  • Security personnel
  • Quick check-out
  • Air conditioning in public places
  • Sprinkler system
  • Smoke alarm
  • Safe deposit box at reception
  • Business Centre
  • Parking places with security personnel making their rounds

Room features

  • Sprinkler system
  • Telephone
  • Smoke alarm
  • Non-smoking room
  • Trouser press
  • Coffee maker
  • Hairdryer

Gastronomy

  • Restaurant

Sport/leisure activities

  • Fitness room
  • Fitness studio (fee applies)
  • Whirlpool

Accepted credit card payments

  • AmericanExpress
  • DinersClub
  • JapanCreditBureau
  • MasterCard
  • Visa
 

Hotel location

Union Ave 185, 38103 Memphis, United States
DISTANCES
TownCentre 1 km/0.6 mi
Airport 13 km/8.1 mi
Highway no details
Station no details
 

Hotel ratings


Ratings that only come from actual guests

The rating is made after the guest's stay

Over 2 million guest ratings


Overall: 16 ratings, including comments: 13 ratings
6.4 / 10
Average rating
of all hotel guests
93%
of all hotel guests
would recommend this hotel to their friends
Rating filter:
5.8 / 10
Quality of room
6.3 / 10
Noise levels in the room
6.5 / 10
Cleanliness
(not rated)
Fitness / Spa
5.4 / 10
Value for money
(not rated)
Breakfast/gastronomy
7.8 / 10
Friendliness and competence of the hotel staff
 
Sort according to:
Corporate customers
 
8.0 / 10
May 2015
"Staff was friendly and competent"
 
"I filled out the form for the rewards/points program and was told that the card/application would be processed and delivered to my room. I have not received any information since and would like to know if I received any points or credit for my stay."
 
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Corporate customers
 
9.2 / 10
August 2014
"The service is outstanding, I need their help and they were very patient, friendly and supportive. I truly recomend the hotel because of the great service they provided."
 
 
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Corporate customers
 
7.2 / 10
November 2013
"location to dinning was excellent. plenty in walking distance."
 
"water pressure for shower was a bit low"
 
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Corporate customers
 
7.8 / 10
August 2013
"good recommendations for dining, nice restaurants fairly close"
 
 
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Corporate customers
 
7.4 / 10
August 2013
"Good location, good value"
 
"Restaurant is the attached TGI Fridays; breakfast service very slow"
 
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Corporate customers
 
6.1 / 10
July 2013
"Staff is friendly and helpful. I think your showers are the best."
 
"There was a double-edged razor blade on the bathroom counter when I arrived. It's a good thing a family with children wasn't the next guests. The light in the entrance was burned out (second time in as many stays)."
 
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Corporate customers
 
5.0 / 10
June 2013
 
"This hotel needs updating. There were things in my room that were in disrepair. Wall sockets were loose and the bathroom faucet assembly was loose."
 
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Corporate customers
 
5.7 / 10
April 2013
"Breakfast is great but pricey"
 
"Put the wrong Hilton Honors number on my receipt so I did not get credit points automatically. The desk clerk told me I needed to be a Silver member to get breakfast vouchers which I am but could show it because they got my Hilton Honors number wrong. Then told my co- worker who had her silver card that she need to be a gold member to get vouchers"
 
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Corporate customers
 
5.9 / 10
November 2012
"Easy access to the hotel; Great location (downtown Memphis) Friendly staff Good breakfast at the TGI Friday's inside the hotel"
 
"Halls carpets are old and some times smells bad! Sound proof on the rooms is poor, you can listen to conversations on adjascent rooms"
 
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Corporate customers
 
6.0 / 10
July 2012
"Close to the office; customer service is good;"
 
"Hotel infrastructure is old, carpets are old and in some flors there is an odor"
 
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Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions.