Hotel built in 1985, Last complete renovation 2005, Number of floors 10, Total number of rooms 280, Number of suites (separate rooms) 7, Earliest check-in 16:00, Latest check-out 11:00, Hotel, City hotel, Miles & More, No-smoking room 246
185 Union Avenue, 38103 Memphis, United States of America
- City centre (Memphis) 0.15 km
- Airport (Memphis International Airport (MEM)) 13.0 km
- Diners Club
- American Express
- Japan Credit Bureau (JCB Intl.)
Accepted payment methods
- Secure parking
- Restaurant(s) 1
- Outdoor swimming pool
- Fitness room
- Fire alarm
- Smoke detectors
- Sprinkler system
- Security guards
- Fitness centre
- Door with security lock in 0 rooms
- Smoke detectors in all rooms
- Hallways equipped with fire exstinguishers
- Hotel has emergency lighting
- Hotel staiways ventilated
- Hotel complies with country/state/local fire laws
- Audible smoke alarm in hallways
- All guest rooms equipped with sprinklers
- All hallways equipped with sprinklers
- Parking areas patrolled
- Parking area equipped with lights
- Video surveillance recorded 24 hrs a day
- Hotel staff trained in first aid
- Telephone on the desk
- Coffee machine/tea-maker
- Iron + ironing board
- Emergency information
- Plan of emergency exits
- Safety deposit boxes at reception
- Air conditioning in public areas
- Express check-out
- Business center
- Laundry service
Evaluations of DoubleTree by Hilton Memphis Downtown
Good location. Friendly staff. You have to love the warm cookie they give you upon check-in.
It's an old building. Bathrooms just a little run down. Ventilation system was loud but if you don't mind the white noise it may not be a problem for you.
Staff was friendly and competent
I filled out the form for the rewards/points program and was told that the card/application would be processed and delivered to my room. I have not received any information since and would like to know if I received any points or credit for my stay.
The service is outstanding, I need their help and they were very patient, friendly and supportive. I truly recomend the hotel because of the great service they provided.
location to dinning was excellent. plenty in walking distance.
water pressure for shower was a bit low
Good location, good value
Restaurant is the attached TGI Fridays // breakfast service very slow
good recommendations for dining, nice restaurants fairly close
Staff is friendly and helpful. I think your showers are the best.
There was a double-edged razor blade on the bathroom counter when I arrived. It's a good thing a family with children wasn't the next guests. The light in the entrance was burned out (second time in as many stays).
This hotel needs updating. There were things in my room that were in disrepair. Wall sockets were loose and the bathroom faucet assembly was loose.
Breakfast is great but pricey
Put the wrong Hilton Honors number on my receipt so I did not get credit points automatically. The desk clerk told me I needed to be a Silver member to get breakfast vouchers which I am but could show it because they got my Hilton Honors number wrong. Then told my co- worker who had her silver card that she need to be a gold member to get vouchers
Easy access to the hotel // Great location (downtown Memphis) Friendly staff Good breakfast at the TGI Friday's inside the hotel
Halls carpets are old and some times smells bad! Sound proof on the rooms is poor, you can listen to conversations on adjascent rooms